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Navan is looking for a Senior Social Media Manager to own the strategic direction and voice of our social channels with a focus on LinkedIn, Reddit, and X. As a key member of our Marketing and Communications team, you will be instrumental in crafting compelling, data-driven stories from internal sources to grow our brand presence, engage our communities, and drive business impact.
Job Responsibility:
Develop and execute social media strategies designed to increase brand awareness, drive product discovery, and foster customer engagement
Oversee the content calendar and daily publishing across all social platforms, ensuring consistency with brand voice and guidelines
Manage and optimize the social media and influencer marketing budget to maximize ROI and achieve performance goals
Partner with content, PR, and demand generation teams to build a cohesive content plan
Collaborate with creative teams and marketing partners to coordinate the execution of social campaigns, content production, and special projects
Define and execute community management strategy, engaging thoughtfully with customers, influencers and media
Analyze and report on social media performance, delivering actionable insights and data-driven recommendations
Serve as the team's subject matter expert on emerging social media trends, platforms, and best practices
Requirements:
8-10 years of professional experience leading social media strategy with a demonstrated track record of measurably growing audience, engagement, and channel influence
Deep, hands-on experience managing and creating content for key B2B and B2C social channels (particularly LinkedIn, Reddit, and X)
A passion for travel and technology
experience in a B2B, SaaS, or high-growth technology environment is strongly preferred
Expertise with social media management and analytics platforms (e.g., Sprout Social, Sprinklr, Brandwatch)
Excellent creative judgment and a strong point of view on the type of content that will engage and convert target audiences
A strong design sensibility, with hands-on experience using graphic design and video editing tools (e.g., Canva, CapCut, Adobe Creative Suite)
Proven ability to work effectively with cross-functional teams, including creative, marketing, PR, and product stakeholders
What we offer:
Generous medical plans, dental, and vision benefits with premiums covered by Navan
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