Senior Site Reliability Engineer

• Making our self-hosted product offering as easy as possible for customers to install and operate
• Owning all of the supporting services and tools that our self-hosted customers rely on
• Identifying and fixing availability risks and monitoring gaps
• Enabling software engineers to build new product features that work seamlessly across cloud and self-hosted environments
• Using our own product extensively to automate infrastructure maintenance and to build DevOps tooling for customer deployments
• Identifying areas for improvement in our containerized architecture and deployment strategies
• Mentoring other engineers in container orchestration and Kubernetes best practices
• Act as a subject matter expert for critical self-hosted customer issues

• 5-8 years in an SRE or similar role
• Experience architecting, maintaining, and supporting systems with containerized applications, ideally k8s
• Experience with troubleshooting deployment issues, creating clear documentation, and designing robust escalation paths
• Comfortable learning new technologies
• Experience with Ruby, Rails, React, TypeScript, Postgres, Redis and Docker
• Customer obsessed and willing to go deep into unfamiliar stacks to find root causes
• Authorized to work for any employer in the U.S.

Experience with air-gapped environments is a plus

• Competitive salary
• Startup equity & extended exercise window
• Matching retirement plans
• Home office setup
• Private healthcare plans
• 25 days annual leave
• Extra company holidays
• Generous parental leave programs
• Flexibility in how and where you work
• Phone and home Internet allowance