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Cinder is seeking an experienced Site Reliability Engineer to help maintain and evolve our robust infrastructure. This is a pivotal moment to join Cinder. As a fast-growing startup building critical AI software for some of the world's largest, most highly used, and most visible companies - your impact will be immediate and substantial.
Job Responsibility:
Drive our production infrastructure from Day 0 through Day 2 operations, continuously evolving it into a highly reliable platform
Build proactive deployment observability and guardrails that surface risk early, prevent outages, and continuously raise the bar on release safety
Architect and oversee compliance-by-design infrastructure, ensuring SOC 2, HIPAA, and GDPR requirements are embedded into systems
Partner across data, AI, and product to unblock work, improve velocity, and raise operational standards
Partner directly with our most strategic customers to diagnose issues, guide deployments, and shape infrastructure decisions that matter in production
Contribute to on-call coverage while serving as the go-to escalation point for complex deployment issues
Requirements:
Fluent in cloud infrastructure, infrastructure as code (e.g. Terraform), container orchestration, and containerization technologies
Comfortable working with diverse technologies (e.g., AWS, PostgreSQL, OpenSearch, Kafka) and excited to learn new systems as our infrastructure evolves
Strong bias toward repeatable, secure deployment processes and operational excellence
Experience operating production infrastructure in environments with increasing scale, complexity, and reliability demands
Nice to have:
Curious, systematic, and execution-oriented—you don't wait for perfect requirements and can navigate technical tradeoffs independently
Love to stay on top of the latest trends with deployment technologies