Senior Site Reliability Engineer, HSBC

HSBC

Location:
China, Shanghai

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Senior Site Reliability Engineer role in HSBC's Digital Business Services organization, responsible for building platforms, systems, and products while ensuring customer money and data safety and driving innovation

Job Responsibility:

Design, develop, and implement automation tools and scripts to reduce manual operational tasks
Ensure high availability (e.g., 99.99% uptime) of critical banking applications
Conduct capacity planning and chaos engineering
Participate in on-call rotations to respond to production incidents
Collaborate with production support teams for rapid incident resolution
Work with application development teams to embed reliability practices into SDLC
Engage with operation resilience project team for regulatory compliance
Coordinate with global and regional SRE and DevOps teams
Implement and maintain monitoring solutions
Drive continuous improvement in reliability practices
Ensure systems adhere to China's regulatory requirements and global banking standards

Requirements:

Bachelor's degree in computer science, Information Technology, or a related field
Minimum of 5 years of experience in site reliability engineering, software development, or systems engineering, preferably in financial services
Proficiency in Python, Go, Java, or Ruby for automation
Deep knowledge of Linux/Unix systems
Expertise in AWS, Azure, or GCP, and Infrastructure as Code tools like Terraform or Ansible
Experience with Docker and Kubernetes
Proficiency in Prometheus, Grafana, Splunk, or Datadog
Familiarity with Jenkins, GitLab CI, or GitHub Actions
Knowledge of TCP/IP, DNS, and load balancing
Experience with chaos engineering tools
Excellent verbal and written communication skills in English and Mandarin
Strong problem-solving skills
Collaborative mindset
Willingness to participate in on-call rotations
Ability to work across time zones
Strong understanding of banking systems and compliance

Nice to have:

Advanced degrees or certifications (e.g., ITIL, AWS Certified Solutions Architect, Google SRE)
Experience in financial services environment

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within inclusive and diverse environment

Additional Information:

Job Posted:
October 11, 2025

Expiration:
December 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Site Reliability Engineer