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Patreon is looking for a Site Reliability Engineer to support our mission of funding the creative class. We're a high-performing team who move fast, operate with high candor and low ego, and bring a get-it-done mindset. This role is remote with optional in-person attendance in either the New York or San Francisco office. Expect to travel a handful of times per year for team building and collaboration offsites.
Job Responsibility:
Contribute to high impact AWS cloud infrastructure initiatives to improve the performance, reliability, and cost efficiency of Patreon’s rapidly growing platform
Participate in operability reviews and production readiness reviews to ensure the scalability, resiliency, and operability of new and existing product features
Advocate and implement Site Reliability Engineering practices including SLIs, SLOs, and SLAs across the engineering organization to improve our operational excellence
Enhance the feature set of our new kubernetes developer platform and work with partner teams to migrate their workloads over to it
Provide a delightful and automated experience to our constituent teams by developing tooling and automation to facilitate self service for routine tasks
Support and maintain critical infrastructure components including our infrastructure as code project, centralized observability stack, and Cloudflare edge
Requirements:
Experience in DevOps, Site Reliability, or backend/infrastructure engineering for a company experiencing fast-paced growth
Proficient with a programming language like Python and shell scripting
Hands on experience implementing Site Reliability Engineering practices (SLIs, SLOs, SLAs) and like using metrics to make data based decisions
Knowledgeable in configuration management with a framework such as Terraform, Ansible, Chef, or Puppet
Worked with continuous integration and deployment systems, and have ideas about how to build and improve those systems
Documentation and verbal communication skills are excellent, and you're able to collaborate and rally support with people on and off your team
Productive habits, healthy process awareness, and good teamwork skills and instincts
Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent work experience