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Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.
Job Responsibility:
Ensure reliability and performance of Plaud.ai’s AI products at scale
Lead incident response and continuous reliability improvement
Build automation to reduce toil and improve system resilience
Partner with product and engineering teams on reliability design
Improve observability and operational maturity
Requirements:
8+ years in SRE, Infra, or Platform Engineering roles
Strong experience with cloud platforms (AWS/GCP/Azure)
Hands-on with Kubernetes and distributed systems
Experience in on-call rotation and incident management
Proficient in at least one programming language (Go, Python, Java)
Strong written and verbal communication
Nice to have:
Experience supporting AI/ML or data-intensive platforms
Knowledge of SLO/SLA frameworks
Experience in fast-growing or global products
Exposure to multi-region systems
What we offer:
Meaningful Ownership An Employee Stock Ownership Plan (ESOP)
High-Impact Environment
Cutting-Edge AI Tools for Productivity
Best-in-Class Equipment
Team & Culture Annual company offsites, team events
Medical & Insurance Coverage Comprehensive benefits
Medical insurance and WICA coverage for all full-time employees