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Dalet Logo Dalet · IT - Administration

Senior Site Reliability Engineer (SRE)

India, Chennai · Job Posted May 30, 2026
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Job Description

The Senior SRE is responsible for deployment, updates, and operational support for environments hosting Dalet’s cloud-based solutions. This role ensures operational excellence, a seamless client experience, and continuous improvement across infrastructure and delivery processes. The ideal candidate combines strong technical capabilities with the ability to lead delivery through influence and hands-on engineering expertise.

Job Responsibility

  • Act as a senior technical authority for APAC Site Reliability Engineering activities
  • Drive best practices in reliability, operations, and engineering standards
  • Promote technical excellence, collaboration, and accountability across stakeholders
  • Make infrastructure complexity transparent to both internal teams and customers, ensuring a consistently excellent client experience
  • Implement, track, and evolve service performance measures such as SLAs, SLOs, and SLIs
  • Anticipate risks related to service availability, capacity, performance regressions, and security vulnerabilities
  • Drive continuous improvement, including leading and facilitating Root Cause Analysis (RCA) activities
  • Ensure timely execution of deployments, upgrades, maintenance activities, and change requests
  • Anticipate workload, plan deliverables, and ensure qualification/validation of upcoming tasks
  • Collaborate closely with engineering to improve platform components, automation, and operational processes
  • Control and optimise infrastructure and operational expenditure across cloud and on-prem environments
  • Drive automation initiatives and enhance monitoring to improve reliability and reduce manual effort
  • Improve deployment workflows and operational tooling to support scalability and efficiency
  • Communicate proactively with internal stakeholders including Pre-Sales, Project Management, CSM, and TAM teams
  • Engage with customers as needed to ensure clarity, trust, and high-quality service.

Requirements

  • Cloud platforms: AWS, Azure
  • Containerisation & Orchestration: Kubernetes
  • Infrastructure as Code: Terraform
  • Configuration Management: Ansible
  • Packaging & Deployment: Helm
  • Databases: MariaDB, MongoDB
  • Monitoring, observability, networking, and cloud security.

What we offer

  • Great career opportunities around the world
  • Truly collaborative environment with supportive leadership
  • Cutting edge technologies (AI, Cloud, Cybersecurity...)
  • Talented and passionate team members
  • Fun working environment
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