Senior Site Reliability Engineer 3, PagerDuty

PagerDuty

Location:
Portugal, Lisbon

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. We are seeking a Senior Site Reliability Engineer 3 to join our Release Engineering team in Portugal. As a senior member of our growing tech hub in Portugal, you will drive platform engineering initiatives, lead technical decisions, and mentor team members while building robust, scalable infrastructure solutions that enhance our developer experience and platform reliability.

Job Responsibility:

Lead the design and implementation of complex platform engineering solutions
Drive architectural decisions for our CI/CD infrastructure and Kubernetes platform
Mentor junior team members and provide technical leadership in platform engineering practices
Develop and implement strategic initiatives to improve developer experience and platform reliability
Design and implement scalable solutions for infrastructure automation using Terraform and other IaC tools
Lead post incident reviews and drive systematic improvements to prevent recurring issues
Collaborate with other engineering teams globally to define and implement platform standards
Champion observability and monitoring best practices across the organization
Participate in a 24/7 on-call rotation

Requirements:

5+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles
Deep expertise in Kubernetes administration and architecture
Strong track record of leading CI/CD and platform engineering initiatives
Demonstrated experience leading technical projects and mentoring engineers
Advanced experience working on cloud-native infrastructure (e.g. AWS, GCP, Azure)
Experience with monitoring, observability and logging platforms (e.g. DataDog, New Relic, SumoLogic, Splunk)
Advanced experience with Infrastructure as Code, (e.g. Terraform, Cloudformation)
Proficiency in at least one programming language (e.g. Python, Ruby, Go, etc.)

Nice to have:

Experience with GitOps practices and tools like ArgoCD
Experience building and maintaining platform engineering solutions at scale
Experience implementing and managing observability solutions
Experience with cost optimization and capacity planning
Knowledge of emerging trends in platform engineering and DevOps practices
Strong technical writing skills for documentation and knowledge sharing
Experience with developer portals and internal platform products

What we offer:

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
May 28, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Site Reliability Engineer 3