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We are looking for a dynamic and proactive Facility Executive/Sr. Executive to manage end-to-end site operations, including front office management, soft services, and client coordination. The ideal candidate should have strong operational control, excellent interpersonal skills, and the ability to ensure seamless workplace experience.
Job Responsibility
Manage front office operations ensuring a professional, welcoming, and seamless visitor experience
Supervise reception, helpdesk, and guest management activities
Ensure adherence to visitor protocols, access management, and escalation handling
Act as the first point of contact for employees and visitors
Oversee housekeeping operations, hygiene standards, and cleaning schedules
Ensure restrooms, cafeteria, meeting rooms, and common areas are maintained to high standards
Monitor manpower deployment, attendance, grooming, and productivity
Drive continuous improvement in service quality and cost optimization
Manage housekeeping, pantry, and front office vendors
Review vendor performance through SLAs/KPIs and ensure compliance
Support cost-saving initiatives through vendor negotiations and process efficiency
Ensure timely billing verification and documentation
Act as a key interface between client and operations team
Build strong working relationships and ensure high client satisfaction
Participate in review meetings, audits, and feedback sessions
Address queries, complaints, and escalations in a timely and professional manner
Ensure compliance with company policies, safety, and audit requirements
Maintain records, MIS reports, and documentation for audits
Support facility audits, inspections, and compliance checks
Ensure adherence to EHS and statutory requirements
Monitor pantry operations and consumable usage
Control inventory, minimize wastage, and ensure cost efficiency
Maintain hygiene and service standards in cafeteria/pantry areas
Identify opportunities to enhance efficiency and reduce operational costs
Implement process improvements and standardization
Support initiatives for sustainability and workplace experience enhancement
Requirements
Graduate in any discipline (Hospitality/Facilities Management preferred)
3-7 years of experience in facility management / corporate site operations
Experience in managing front office + soft services in corporate offices
Strong communication and interpersonal skills
Excellent client handling and stakeholder management
Problem-solving attitude with quick decision-making ability
Strong operational and team management skills
Good knowledge of facility operations, housekeeping standards