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Start an exciting new chapter in your hospitality career at Hickory's Smokehouse. Join us as an Senior Shift Leader and we can offer you a package of up to £13.51 per hour plus £3.00 tip jar! A Senior Shift Leader supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision-making. The Senior Shift Leader at Hickory's Smokehouse acts as Manager on Duty when required and plays a key role in maintaining people standards, guest experience, and restaurant results.
Job Responsibility:
Supports the management team by leading shifts
delivering exceptional guest experience
ensuring strong operational execution
setting the standard on shift
supporting team development
driving performance through effective communication, coaching, and decision-making
acts as Manager on Duty when required
maintaining people standards, guest experience, and restaurant results
Requirements:
Passionate Assistant Manager or Team Leader who wants their next big step on the hospitality ladder
What we offer:
Up to £3.00 per hour in tips
Excellent training & progression opportunities through award-winning Hickory’s Training Academy
Qualification opportunities as you working (up to A-Level & Degree level equivalent)
Birthday reward meal on us for you & your friends - every year
Free smokin’ BBQ on shift – team food & drinks menu
Christmas Day off work - every year
Paid occasions days off (Wedding day, kid’s first day at school, moving into first home & more)
Team Player card – 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service)
Wellbeing support & 24-hour access to our wellness programme
Our pledge to a work-life balance – monitoring & managing through our Red Zone
A packed team social & engagement calendar & annual team party
A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
Up to £1000 for you – through the refer a friend scheme