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Microsoft Corporation Logo Microsoft Corporation · Sales

Senior Services Account Executive

Japan, Tokyo · Job Posted March 21, 2026
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Job Description

Services Account Executive (SAE) role is designed to represent both Unified Support and AI First Consulting Services across all stages of the sales framework. The SAE acts as a trusted advisor, partnering with Account Executives (AEs), Solution Area Specialists (SSPs), and Customer Success Account Managers (CSAMs) to accelerate cloud growth, AI transformation, and customer value realization.

Job Responsibility

  • Deliver Secure, Personalized Cloud Journeys
  • Align services to customer goals and drive measurable outcomes
  • Embed services insights into account planning and transformation efforts
  • Protect & Grow Unified Base Services
  • Engage early for proactive renewals
  • Collaborate with CSAMs to reinforce value and uncover growth opportunities
  • Achieve renewal rate targets and grow renewing accounts
  • Drive Growth Through Enhanced Solutions
  • Land Enhanced Solutions with every product sale
  • Sell consulting engagements and secure new Unified deals
  • Strategic Partnership & Planning
  • Co-create transformation plans with full account teams
  • Support MACC planning and execution milestones
  • Lead Services Sales to realize customer vision through consultative selling, listening, and continuous planning to achieve Enterprise Major customer business outcomes
  • Collaborate with stakeholders using a One Microsoft Approach
  • Identify sales opportunities and drive customer value across sales stages
  • Manage the sales process for the Microsoft Services portfolio to execute sales across AI Business Solutions, AI Cloud Platforms, and Security
  • Engage in cross-solution selling with the STU, leveraging the Microsoft Services portfolio to increase revenue growth
  • Position and sell the Unified Mission Critical Portfolio and Security Services to maintain a secure cloud infrastructure
  • Identify and sell Microsoft Services to address customer challenges through co-innovation with partners and teams
  • Engage cross-industry resources to achieve AI Transformation ambitions
  • Utilize the Account planning process to identify opportunities supported by Custom Consulting Sales and Unified GBB resources
  • Manage the assigned territory by forecasting accounts, developing a portfolio plan, and executing a sales strategy to increase Unified penetration through alignment with key stakeholders
  • Build a durable annuity business by securing multiyear agreements and managing renewal with high predictability

Requirements

  • Strategic Sales Expertise
  • Proven ability to co-create transformation plans with AEs, CSAMs, and STUs
  • Experience in quota retirement through ATU-led Account Plans and CSU-led Customer Success Plans
  • Familiarity with MACC planning, consumption forecasting, and milestone execution
  • Unified & Consulting Services Knowledge
  • Deep understanding of Unified Base Services and Enhanced Solutions
  • Ability to land consulting engagements, secure renewals, and grow Unified deals
  • Customer Engagement & Planning
  • Skilled in account planning orchestration, including long-term visioning and 3-horizon roadmaps
  • Ability to lead Quarterly Business Reviews, executive sponsor engagement, and customer governance
  • Technical & AI Fluency
  • Comfortable engaging across all MCEM stages: Listen & Consult, Inspire & Design, Manage & Optimize, Empower & Achieve
  • Capable of aligning services to AI transformation goals and technical strategy
  • Cross-Functional Collaboration
  • Strong partnership with ATU, STU, CSAM, and SSP roles
  • Ability to embed services insights into planning and execution
  • Language - Japanese (Fluent) / English (Business)
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