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Services Account Executive (SAE) role is designed to represent both Unified Support and Consulting Services across all stages of the sales framework. The SAE acts as a trusted advisor, partnering with Sales and Service Delivery organizations to accelerate cloud growth, AI transformation, and customer value realization.
Job Responsibility:
Deliver Secure, Personalized Cloud Journeys
Align services to customer goals and drive measurable outcomes
Embed services insights into account planning and transformation efforts
Protect & Grow Unified Base Services
Engage early for proactive renewals
Collaborate with CSAMs to reinforce value and uncover growth opportunities
Achieve renewal rate targets and grow renewing accounts
Drive Growth Through Enhanced Solutions
Land Enhanced Solutions with every product sale
Sell consulting engagements and secure new Unified deals
Strategic Partnership & Planning
Co-create transformation plans with full account teams
Support MACC planning and execution milestones
Lead the consulting virtual account team to bring customer visions to life through consultative selling, active listening, and continuous planning
Increase Unified penetration through strategic alignment with internal stakeholders and intentional selling
Identify and sell Industry Cloud solutions that solve customer challenges through co-innovation with partners and Microsoft teams, Including selling the Unified Mission Critical Portfolio and Security Services
Own the full sales cycle—from lead generation and qualification to deal closure—while driving Cloud consumption through sold projects and programs
Achieving sales targets by Quarter and Full Year
Leverage digital channels to uncover and develop new business opportunities
Collaborate across customer and partner networks using a One Microsoft Approach, following established processes and methodologies
Requirements:
8+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government)
OR Bachelor's Degree AND 6+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work
OR equivalent experience
3+ years consulting solution and Unified sales experience
Basic English proficiency is required for effective communication, documentation, and collaboration in a global work environment
Nice to have:
Bachelor's Degree in Business, Information Technology (IT), or related field AND 6+ years industry solution or consulting sales experience in the commercial or public sector (e.g. Financial Services, Local Government) or related work
OR Master's Degree in Business, Information Technology (IT), or related field AND 8+ years' experience in technology sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work
OR equivalent experience
5+ years consulting services and Unified/ support sales experience
Proven experience in consultative selling and digital engagement
Strong leadership and collaboration skills with the ability to manage competing priorities
Excellent communication and stakeholder management abilities
Demonstrated success in driving customer value and business outcomes
Experience managing complex sales cycles and pre-sales processes
Familiarity with Microsoft methodologies and Industry Cloud solutions