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Senior ServiceNow Technical Consultant / Developer

https://www.inetum.com Logo

Inetum

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Location:
Bulgaria , Sofia

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for ITSM Implementation Consultants/ Developers to join our highly motivated and dynamic team based in Sofia. We want the best people on our team, so we welcome and encourage candidates with a diverse variety of experience and background who have the motivation to develop and shine in the ServiceNow world.

Job Responsibility:

  • Participate in workshops with customers to assess current processes and establish the future state
  • Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
  • Consult, Install, configure, and integrate products from ServiceNow on any of the following domains
  • Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
  • Develop custom solutions as required through scripting and application development
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Maintain skills on, HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services, etc

Requirements:

  • 5+ years experience implementing ServiceNow
  • Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
  • Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
  • Understanding of integrations, data models, and process automation, with the ability to communicate technical concepts to non-technical audiences
  • JavaScript
  • Ability to travel up to 25%
  • Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
  • Ability to meet deadlines by working under pressure
  • Good presentation skills
  • Fluent English (Verbal and Written)
What we offer:
  • Excellent remuneration package
  • 24 paid vacation days
  • Flexible working arrangements
  • Additional Health insurance
  • Training and certifications
  • Great working environment and team spirit

Additional Information:

Job Posted:
March 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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