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Performing coding (JavaScript) and configuration (Flow Designer, UI Builder, Business Rules) on the ServiceNow platform
Collaborate with business analysts, user researchers and service designers to understand business requirements and translate them into final working solutions
Enhance existing ServiceNow applications and modules
Work in accordance with agile principles and practices including participation in agile ceremonies
Document all technical designs, specifications, and knowledge transfer materials
Collaborate with IT and business teams to develop best practices for ServiceNow development
Stay on top of new ServiceNow features and functionalities and incorporate them into the development process
Contribute to the continuous improvement of the ServiceNow platform by providing recommendations for process and system enhancements
Requirements:
Demonstrated experience in designing, developing, and maintaining ServiceNow applications and integrations using best practices and standards
Experience with Service Portal development including widget customisation, HTML, CSS and Angular JS
Collaborate with stakeholders to gather requirements and provide technical expertise in ServiceNow that meet business requirements
Proficiency in agile tooling to manage user stories e.g. Azure DevOps, Jira, ServiceNow agile module
Strong documentation and communication skills, with the ability to translate clearly between business areas and technical teams
Candidate must hold a valid Baseline security clearance
Candidate must be an Australian citizen
Nice to have:
Tertiary qualifications or industry recognised certification in Information Management, Computer Science, or a relevant discipline
Industry recognised ServiceNow certification, such as ServiceNow Certified Application Developer (CAD) and any other ServiceNow Certified Implementation Specialists e.g. (CIS-ITSM, CIS-CSM)
Flexible skillset and a willingness to learn new and emerging technologies with an enterprise focus