Senior ServiceNow Developer Job at UC San Diego (San Diego)

Senior ServiceNow Developer

UC San Diego

Location:
United States , San Diego

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

97200.00 - 157600.00 USD / Year ▼

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Job Description:

Under direction of the SN Manager, responsible for managing and maintaining the UC San Diego Health ServiceNow application for Information Services. Works with other UC San Diego Health departments to assess current state processes and tools to define ServiceNow requirements, and develop, configure and maintain the ServiceNow platform in order to support these requests. Responsible for the delivery of end-to-end solutions within ServiceNow, including architecting technical implementations of IT and business processes, and coordinating those efforts with IT Management and UCI SN administrators. Serve as the lead in loading, manipulating and maintaining data between ServiceNow and other systems.

Job Responsibility:

Serves as the primary point of escalation for the Health ServiceNow team
Ensures system stability, integrity and compliance
Mentors Junior Developer(s) to ensure quality of work and serves as a technical team lead
Develops ServiceNow software solutions and Service Portal pages using JavaScript, AngularJS, Bootstrap, Jelly, one or more Web Services, MYSQL, XML, HTML and CSS
Analyze, understand, and provide requested enhancements to existing ServiceNow applications
Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc
Provide advanced support for ServiceNow by troubleshooting, fixing bugs and conducting root cause analysis
Facilitate and support the rollout of new applications and enhancements in ServiceNow
Advise functional and administrative teams on design, development and overall ServiceNow best practices
Work with functional and admin teams to deliver automated workflow solutions in ServiceNow

Requirements:

Nine (9) years or more of related experience, education/training combination of ServiceNow and applications development
OR a Bachelor’s Degree in related area plus five (5) years of related experience/training combination of ServiceNow and applications development
Advanced knowledge of secure software development
Highly advanced skills associated with software specification, design, modification, implementation and deployment of large-scale scope
Excellent project leadership and management skills
Demonstrated ability to understand functional needs and how systems can support those needs
Demonstrated ability to develop conversion and system implementation plans
Advanced experience with identification and use of code libraries and open-source forums
Advanced experience with planning for deployment and creation of feedback mechanisms
Demonstrated software repository skills
Experience developing and executing complex test plans
Demonstrated effective communication and interpersonal skills
Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization
Self-motivated and works independently and as part of a team
Able to learn effectively and meet deadlines
Demonstrated complex problem- solving skills

Nice to have:

Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)
ServiceNow Administrator Certificate
Experience with REST API development
Knowledge of Lean Six Sigma and project management methodologies
Excellent project leadership and management skills
Experience in a healthcare environment
Familiarity with Notifications, Data Policies, UI Actions, Business Rules, Client Scripts and Script Includes
Experience dealing with custom portal widgets
Understanding of agent workspace and/or configurable workspace

Additional Information:

Job Posted:
April 24, 2026

Expiration:
April 30, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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