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Senior ServiceNow Developer role at Advance Solutions, providing IT Consulting services globally. Focus on implementing and supporting ServiceNow ITSM Professional and other modules, with duties covering design, development, testing, deployment, and vendor collaboration.
Job Responsibility:
Assist with design, support, & implementation of ServiceNow ITSM Professional and future functionality
Work with Service Managers and/or project teams on planning and testing of new functionality or improvement of existing ITSM modules
Assist ServiceNow Administrators with upgrade planning, testing, and implementation between development and production instances
Perform CMDB/Asset implementations and transition enterprise-wide CIs/Assets from legacy solutions to Service Now
Designs and develops solutions for Service Catalog Items, general features, and enhancements using 3rd party applications and API’s
Perform audits to ensure compliance requirements are met & remediation actions are taken as needed
Work with ServiceNow vendors on projects and ongoing support
Requirements:
Knowledge of ITIL v3 methodologies, processes, and implementation for ServiceNow ITSM Professional
Knowledge of Service-now custom Application Design & Development
Hands-on design, development, testing, and deployment experience
Experience CMDB/Asset implementation from legacy solutions to ServiceNow using industry and IT best practices
Experience on additional modules ITOM, GRC, SecOps, HRSD, CSM, ITBM, TSM Portal (at least 3-4 module experience)
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