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At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
Job Responsibility:
Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform
Build and extend modules of Service Now for both customer facing and employee facing portals
Lead the design and development of server-side and client-side scripts, UI policies, business rules, and catalog items
Collaborate with architects to ensure solutions are scalable, performant, and aligned with platform best practices
Develop integrations with enterprise systems (Salesforce, ERP, Certinia, monitoring tools, cloud platforms)
Provide technical guidance and mentorship to junior developers
Conduct code reviews, enforce best practices, and maintain platform governance
Troubleshoot and resolve complex issues, ensuring stability and compliance with IT security and regulatory requirements
Contribute to CI/CD pipelines and automated testing frameworks for ServiceNow delivery
Requirements:
5–8 years of ServiceNow development experience
at least 2–3 years in a senior/lead developer role
Expertise in ServiceNow scripting (JavaScript, Glide API, Jelly, AngularJS)
Hands-on experience with Flow Designer, IntegrationHub, Orchestration, and REST/SOAP API integrations
Experience building custom applications on ServiceNow App Engine
Familiarity with platform upgrades, migrations, and performance optimization
Experience with Agile delivery models (Scrum/SAFe) and backlog-driven development
ServiceNow Certified System Administrator (CSA) plus Certified Application Developer (CAD) (Preferred)
Nice to have:
Experience in Playbooks, Configurable workspace, AI Search, Now Assist, UI Builder