Senior ServiceNow Developer (AI) Job at InfoGrowth

Senior ServiceNow AI Engineer

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Work at Home

Salary:

101970.00 - 203940.00 USD / Year

CVS Health

Expiration Date

June 30, 2026

Requirements

5+ years of ServiceNow platform engineering or development experience
3+ years of experience in ServiceNow configuration, security model, data structures, scripting and integration patterns
3+ years of experience working in a central platform or shared services model
At least 1+ years of experience enabling Now Assist or AI‑assisted ServiceNow capabilities in production
At least 1+ years of experience in translating enterprise AI strategy into practical, governed platform capabilities

Job Responsibility

Configure, deploy, and operate Now Assist capabilities (Skills, Agents, Agentic Workflows, Agent to Agent Integration, AI Control Tower, Now Assist for Creator)
Integrate and align Moveworks with ServiceNow experiences, ensuring seamless handoff, consistent intents, and enterprise‑approved patterns
Develop within platform-level AI standards for enterprise re-use and scalability
Support Citizen Developer model for AI Enablement
Support ESM SDLC process (Development, Testing, Code Migration, Deployment)
Design and maintain reusable AI configurations, including Skills and Agents
Define reference architectures for common use cases across AI configurations
Ensure AI solutions align with ServiceNow platform architecture, performance expectations, and upgrade compatibility
Leverage out-of-the-box and configurable AI features wherever possible to maximize maintainability and upgrade safety
Use scripting and custom logic only when required to extend capabilities, integrate systems, or enforce enterprise guardrails

What we offer

medical
dental
vision coverage
paid time off
retirement savings options
wellness programs
bonus, commission or short-term incentive program

Fulltime

Senior ServiceNow AI Engineer

Coursera is looking for a capable, motivated ServiceNow AI Engineer who will wor...

Location

India

Salary:

Not provided

Coursera

Expiration Date

Until further notice

Requirements

4+ years of experience in ServiceNow administration and platform development
Proven track record of designing and delivering solutions for major ServiceNow implementations
2+ years of experience in architecting and implementing complex integrations (REST/SOAP, IntegrationHub) with external and internal systems
1+ years of experience in the hands-on application and deployment of Agentic AI concepts or frameworks for workflow automation or intelligent service delivery
Expert-level knowledge of platform security (ACLs, BRs, Scripts), data modeling (CMDB), and a strong command of object-oriented Javascript within the ServiceNow ecosystem
ServiceNow certifications related to System Administration, ITSM, ITAM, SPM, HRSD, GRC, and Performance Analytics

Job Responsibility

Perform hands-on configuration and customization of the ServiceNow platform to support business processes across ITSM, ITAM, CMDB, HRSD, SPM, S2P, Legal, Employee Center, and Performance Analytics, with a focus on AI-readiness and leveraging tools like Document Intelligence
Design and deliver advanced ServiceNow integrations (IntegrationHub, REST/SOAP APIs, MID Servers, event-driven patterns) and architect Agentic AI solutions to enhance workflow automation, including building AI Agents in AI Studio and integrating Generative AI with Flow Designer
Develop and enhance ServiceNow portals and workspaces, embedding intelligent features such as AI Search configuration and Now Assist in Virtual Agent (VA), to provide modern, intuitive employee-facing experiences
Oversee day-to-day platform administration, including user management, access control, workflows, data integrity, and adherence to security and development standards across all AI and core platform components
Conduct thorough testing, quality assurance, and documentation of ServiceNow enhancements, updates, and AI-driven solutions, while ensuring quality and accuracy through effective Prompt Engineering and sharing best practices with stakeholders
Partner with IT and business teams to identify opportunities for platform growth, operational improvements, and intelligent automation that scale with Coursera’s needs, specifically focusing on expanding the conversational interface integration with Slack

Senior ServiceNow Developer

Experience: 6–12 Years Location: Bangalore Employment Type: Full Time Work Mode...

Location

India , Bangalore

Salary:

Not provided

Arrow Electronics

Expiration Date

Until further notice

Requirements

5+ years of hands-on ServiceNow development experience
Strong JavaScript skills (server-side & client-side scripting)
Solid experience with ITSM processes (Incident, Problem, Change, Request)
Hands-on experience with Flow Designer, IntegrationHub, REST APIs
Good understanding of ServiceNow architecture, data model, security, and performance tuning
Experience working in Agile/Scrum teams
Strong problem-solving and analytical abilities
Excellent communication and stakeholder management skills
Ability to lead by influence and mentor others
Comfortable working independently on complex initiatives

Job Responsibility

Design, develop, and enhance ServiceNow solutions across ITSM and other modules (SPM, ITOM, custom apps)
Build custom functionality using Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, Workflows
Exposure to ServiceNow AI features (Virtual Agent, Predictive Intelligence, Now Assist)
Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, MID Server
Ensure high-quality, scalable, secure, and performant implementations
Conduct code reviews, reduce technical debt, and follow ServiceNow best practices
Troubleshoot production issues and support root-cause analysis
Mentor junior developers and contribute to team knowledge sharing
Experience and involvement in ServiceNow upgrade activities

Fulltime

Software Engineer - ServiceNow

There are several federal teams implementing across CSM with no connection on wh...

Location

United Kingdom , Birmingham

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Sound knowledge on ServiceNow components
Javascript knowledge
Portal components and their interaction with each other
ServiceNow new products with each release
Operational understanding / experience of ITIL processes
Better understanding of how ServiceNow can be used better in BT landscape
Experience of project delivery in an agile environment
Ability to work in collaborative team environments
Evidence of being able to plan and manage delivery in a complex multi project environment
Experience of leading cost saving activities

Job Responsibility

Provide senior technical leadership by Contributing to the ServiceNow roadmap and offshore development teams, assisting development squads in resolving complex technical issues throughout all stages of the project lifecycle
Understand new release features and recommend or assist in implementing the latest functionalities to streamline daily activities and ensure alignment with the ServiceNow roadmap
Support the development team by offering technical guidance, setting up review processes for new developments and existing products and services, prioritizing tasks, and allocating work accordingly
Validate and review the team’s design work to ensure architectural conformance
Review solutions to ensure full integration across all aspects and hold accountability for the solution within a domain or cross-domain, ensuring consistency in architecture and technical processes
Performs functional and process rationalization of ITSM and CSM by working with the PO`s and process owners to ensure we deliver a pan BT product
Continuously expand knowledge of ServiceNow platform through certifications, webinars, case studies, training, community engagement, and other resources
Demonstrate expert development practices on the ServiceNow platform, particularly in ITSM, CSM , Portal and AI\PI
Develop and deploy ServiceNow solutions across various business domains, product portfolios, and IT platform estates that support end-to-end solutions. his involves understanding the internal and external system impacts, evaluating the effects of changes, and managing the technical integrations between ServiceNow and the broader BT architecture estate, while adhering to governance policies, architecture standards, and frameworks

What we offer

Annual On target bonus 10% (personal and company multipliers)
BT Pension scheme
minimum 5% employee contribution, BT contribution 10%
Life Assurance
Direct share scheme
Exclusive colleague discounts on our latest and greatest BT broadband packages
50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
Discounted EE TV including TNT Sport and the NOW Entertainment membership
Great support for working parents including pay whilst on maternity, adoptive, and paternity leave

Senior ServiceNow Engineer

Join us at Barclays as a ServiceNow Engineer, where you’ll design, code and deli...

Location

United Kingdom , Knutsford

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Proven expertise in ServiceNow solution architecture and design
Deep mastery of the ServiceNow platform
Ability to mentor and coach junior developers

Job Responsibility

Design, code and deliver scalable, high-impact solutions on the ServiceNow platform
Support the bank's digital transformation
Architect robust ServiceNow solutions
Ensure platform excellence
Guide junior developers to achieve high-quality outcomes
Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools
Cross-functional collaboration with product managers, designers, and other engineers
Collaboration with peers, participate in code reviews
Stay informed of industry technology trends and innovations
Adherence to secure coding practices

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

ServiceNow Engineer

In this contingent resource assignment, the Software Engineer will consult on co...

Location

United States , Concord

Salary:

79.00 - 85.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

ServiceNow development (enterprise‑level)
Third Party Risk Management (TPRM) module experience
AI / GenAI experience (preferred)
Strong JavaScript & ServiceNow scripting (business rules, client scripts, UI policies, ACLs)
Ability to troubleshoot medium‑to‑complex ServiceNow configuration and scripting issues
5+ years of Software Engineering experience, or equivalent through work, consulting, training, military experience, or education

Job Responsibility

Lead complex, company‑wide technology initiatives with broad impact
Develop standards and best practices for large‑scale engineering solutions
Design, code, test, debug, and document ServiceNow solutions
Configure and customize ServiceNow modules, especially TPRM
Build and enhance business rules, client scripts, script includes, UI policies, ACLs, and more
Troubleshoot medium‑to‑complex ServiceNow configuration and scripting issues
Implement integrations and leverage Flow Designer
Utilize AI/GenAI tools to enhance platform capabilities
Collaborate with senior technical experts and external industry groups
Lead projects, mentor peers, and influence engineering decisions

What we offer

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and library of technical/leadership courses/books/seminars after 6+ months
Certification discounts

Senior IAM Automation Engineer

We’re seeking a Senior IAM Automation Engineer to transform how Apex manages wor...

Location

United States , Austin

Salary:

108800.00 - 136000.00 USD / Year

Apex Clearing

Expiration Date

Until further notice

Requirements

7-10+ years in DevOps, SRE, or software engineering roles with significant IAM/identity automation focus
Demonstrated experience building automation solutions for enterprise IAM platforms using APIs, scripting, and infrastructure-as-code
Track record of implementing workflow automation or orchestration platforms in production environments
Understanding of both technical IAM implementations and business processes (joiner/mover/leaver, access requests, compliance)
Experience working in hybrid on-premises and cloud environments
Software development proficiency - 5+ years writing production code (Python, PowerShell, Go, or similar) with strong API and SDK integration experience
IAM architecture skills - Deep understanding of SSO protocols (SAML, OIDC), provisioning standards (SCIM), directory services (Active Directory, Entra ID), and enterprise IAM platforms (Okta strongly preferred)
Infrastructure-as-Code mastery - Hands-on experience with Terraform, Ansible, or similar tools, plus CI/CD pipelines for automated deployments
DevOps/SRE practices - Experience building observable, reliable systems with appropriate monitoring, logging, and incident response capabilities
Workflow automation platforms - Demonstrated ability to implement and govern low-code/code-first automation tools (Tines, Workato, n8n, or similar)

Job Responsibility

Lead Tines platform implementation and governance - Define technical standards, architect RBAC models, and build workflows that automate employee lifecycle management, access requests, and certification campaigns
Build infrastructure-as-code for identity systems - Develop and maintain Terraform, PowerShell, and Python automation across hybrid infrastructure (on-prem AD/Adaxes, Entra ID, Okta, AWS IAM, GCP/GCI) to enable repeatable, version-controlled deployments with proper change management
Design API-driven automation and integrations - Architect scalable solutions that orchestrate identity workflows across HRIS (Workday), ticketing (ServiceNow), collaboration platforms (Slack, Teams, M365), and enterprise applications, leveraging APIs and SDKs to eliminate manual processes
Implement observability and self-healing capabilities - Build monitoring, alerting, and automated remediation for identity systems to reduce operational toil, improve reliability, and enable proactive issue detection across authentication flows and provisioning processes
Enable rapid application onboarding - Create automation frameworks and integration patterns that allow the business to onboard new SaaS applications with minimal manual intervention while maintaining security and compliance standards
Pioneer non-human identity (NHI) governance - Partner with SecOps to develop policies, controls, and automation for managing AI agents, LLM API keys, service accounts, bot identities, and machine-to-machine authentication as AI adoption accelerates across the organization
Mentor and develop junior team members - Share your hard-won experience and technical expertise to elevate the team’s capabilities. Conduct code reviews, pair programming sessions, and knowledge transfer that builds automation skills, IAM expertise, and engineering judgment across the team
Drive technical innovation in the identity space - Evaluate emerging tools and practices, establish CI/CD pipelines for IAM deployments, and leverage AI-powered development tools (LLMs, code generation, AI assistants) responsibly to accelerate automation delivery and stay ahead of business needs

What we offer

Healthcare benefits (medical, dental and vision, EAP)
competitive PTO
401k match
parental leave
HSA contribution match
paid subscription to the Calm app
generous external learning and tuition reimbursement benefits

Fulltime

ServiceNow Technical Architect

We are seeking an experienced ServiceNow Technical Architect to join a high-perf...

Location

United Kingdom

Salary:

600.00 - 700.00 GBP / Hour

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Proven experience as a ServiceNow Technical Architect or senior technical lead
Deep expertise across ITSM, ITOM, and CMDB / CSDM
Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security
Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications
Experience delivering complex, enterprise-scale solutions end-to-end
Strong leadership and stakeholder management skills
Excellent communication skills, able to engage both technical and non-technical audiences
Must hold active DV security clearance
ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable)

Job Responsibility

Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB
Define architecture standards, integration patterns, and platform strategy across engagements
Produce high-quality solution architecture and design documentation
Ensure all solutions align with best practices, are scalable, and remain upgrade-safe
Act as the senior technical escalation point across the full delivery lifecycle
Conduct design and code reviews, ensuring quality and consistency
Identify and mitigate technical risks across programmes
Oversee platform health including performance, instance strategy, and upgrade planning
Build trusted relationships with senior client stakeholders
Lead solution workshops, scoping sessions, and architectural discussions

Fulltime

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Senior ServiceNow Developer (AI)

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