Senior ServiceNow Business Process Consultant / Business Analyst Job at NTT DATA (Delhi)

Business Systems Analyst Senior - IM Project Management Office

The Business Systems Analyst Senior is responsible for leading/guiding meetings ...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Systems, or related field
3 - 4 years of experience in implementing workflow solutions and project management.

Job Responsibility

May serve as a Test Coordinator for large project initiatives involving multiple applications
Clarify system, workflow, and process needs with operations to understand the purpose and content of request
Assist customers with understanding of system functionality and process flows and optimizing their use of assigned applications and specific project-driven tasks
Analyze customer workflow and/or processes flows and assist customers with reengineering their department work. Assist customer with updating strategies
Translate customer requests into program specifications appropriate to assigned tasks. Understand and appreciate customers' clinical and business functions. This includes, but not limited to new customer file testing and implementation based on the timeframes given
Document business and functional requirements and assist with the technical details, utilizing a variety of tools including Word, Excel, Visio, Power Point and other tools as applicable
Consult with management or senior team members as needed to gain knowledge needed for ownership of assigned process area
Support day-to-day operation in assigned process area by responding to requests for research or major and minor changes to workflow
Identify system enhancements that will improve business processes and support future business needs
Identify issues and concerns and communicate them to management or senior team. Develop options and recommendations

Fulltime

Senior JD Edwards Inventory Distribution (EDI) Business Analyst

Under the direction of the Director of ERP, the successful candidate will provid...

Location

United States , Austin

Salary:

Not provided

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Information Technology, or a related field
JD Edwards certification or specialized training in JDE modules is a plus
7+ years of experience working with JD Edwards EnterpriseOne as a business analyst or in a consultant role
Hands-on experience with JDE
Proven track record of implementing and optimizing JD Edwards solutions
Passion for learning and curiosity
high degree of self-awareness, attitude of learning, growth, and sense of humor
Minimum 7 years’ work experience supporting JD Edwards
Experience using ServiceNow for Incident Management is a plus
Excellent communication skills (verbal, written, listening), and high proficiency in packaging disparate information into a cohesive story

Job Responsibility

Provide functional support and improve system functionality for the corporate JD Edwards EnterpriseOne 9.2 applications that support multiple corporate departments, with a special focus on Customer Service, Order Fulfilment, Procurement, Warehouse Operations and 3rd party integrations
JD Edwards EnterpriseOne modules: Inventory / Distribution, Sales Order Management & Fulfillment and Warehouse Management. Purchase Order Management and Manufacturing is plus
JDE EDI design, processing and integration experience is critical
Design, configure, and implement solutions in JDE that enhance workflows, reporting, and other related operations. Orchestration abilities is a plus
Provide functional support and expertise for JD Edwards EnterpriseOne
Identify business processes that can be modified to better apply the JDE systems (e.g. Improve accuracy, faster speed, repeatability)
Translate business requirements into functional specifications
Perform testing of the application to ensure modifications produce expected results, as well as regression testing to ensure no adverse impact due to other adjustments in the system
Strong abilities in critical thinking, problem-solving, brokering, and decision-making
Provide project, tier 1-2 support and administration for JD Edwards

What we offer

Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match
Fitness allowance, employee discount programs, free games & events and stocked pantries

Fulltime

Senior ServiceNow developer (Workday Integration) - Assistant Vice President

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 8 years of experience of ServiceNow development and configuration preferably within the HR Scoped application, with a SNOW partner
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Experience with complex integrations preferably between HR, Payroll, Time and Attendance (Workday preferred)
Experience with setting up Virtual agent and configuration changes is a must and knowledge on Integration hub is a plus
Experience with JavaScript, JSON, Java and API programming strongly desired
Experience with SQL, NoSQL, and Relational Database development desired
Experience with test driven development, agile practices, and tools desired

Job Responsibility

Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members

Fulltime

Applications Development Senior Programmer Analyst

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-10 years of relevant experience
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Application development/L3 Application issue fixes & hands on Coding background
Participates in the full development life cycle, identify dependencies between agile and waterfall delivery, working within broadly defined parameters, including test plan execution and software quality needs
Complex Troubleshooting: Handling issues that require deep system knowledge, such as application debugging, database optimization, or code modifications
Root Cause Analysis (RCA): Investigating major incidents to determine the permanent fix, rather than just resolving the immediate symptom
Hotfixes and Patching: Developing, testing, and deploying urgent code fixes to production environments

Job Responsibility

Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and/or other team members

Fulltime

Development Administration Analyst – Automation & Process

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Bachelor’s degree/University degree or equivalent experience
8+ years of IT experience, with a minimum of 3+ years in a relevant Application Development, Production Support, DevOps, or Software Engineering role
A minimum of 2+ years of professional experience in full-stack development, software engineering, or a hands-on automation role
Exceptional ability to plan, organize, and manage a demanding workload, with the capacity to adjust quickly to changing priorities
Demonstrable experience navigating large, complex enterprise environments with formal risk and control processes

Job Responsibility

Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Act as delegate for Application Managers to navigate key institutional processes for a portfolio of applications
Facilitate and monitor requests within internal governance platforms for key application lifecycle events
Manage application metadata and ensure its accuracy within Citi's internal systems

Fulltime

Java Developer - FullStack

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Bachelor's degree/University degree or equivalent experience
5+ years as Developer within a distributed, service-based, large-scale enterprise technology environment (financial institutions preferred)
4+ years of experience in development of Data Acquisition, creation of rule ready data sets, proficiency in SQL and experience with Oracle database management, Java 17 or higher, JavaScript, HTML, CSS, PL/SQL, demonstrated experience in design and build out of building Enterprise level Jakarta EE 10 or higher, Spring Boot 3.4 or higher, Spring MVC, and related frameworks, Webservices / REST, JSON, Apache tomcat, Websphere
Proven experience and subject matter expertise within the requirements / defect management tools (like JIRA), source code management tools (like GitHub, bit bucket), Change management Tools (like ServiceNow), build and Release management Tools (Jenkins, Maven), experience with batch job Scheduling (Autosys JIL) etc.
Very good understanding of software development life cycle and Release Management

Job Responsibility

Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members

Fulltime

Travel and Expense Analyst

The Global Travel & Expense (T&E) Team is dedicated to providing exceptional tra...

Location

Philippines , Taguig City

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Human Resources, Business Administration, or related field
Experience handling a role in a Shared Services/Contact Center/Call Handling environment
Experience in Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SAP
Above average communication skills
Willingness to work hybrid on night shift

Job Responsibility

Process travel and expense related cases assigned through Siebel, prioritizing, and addressing requests based on nature, urgency, and impact. Monitor personal queues and aging cases
Answer and process phone inquiries and voicemails (CCA)
Follow established processes for timely case handling and issue resolution, including logging and documenting all inquiries in the case management tool, consulting knowledge resources, escalating cases as needed, and ensuring follow-through to resolution
Communicate with employees regarding discrepancies in their expense reports
Serve as the primary point of contact for employees and take responsibility for resolving queries
Ensure high-quality standards for all assigned tasks
Adhere to service level agreements (SLAs) for case management
Escalate cases to the Senior Analyst, Team Lead, or Transportation Services Supervisor when necessary
Suggest process improvements to drive operational efficiency, service excellence, and quality, speed, and safety
Maintain and update job aids, standard operating procedures, and the knowledge base

Fulltime

Literacy Support Assistant

We are seeking a dedicated and enthusiastic Literacy Support Assistant to join a...

Location

United Kingdom , Billingshurst

Salary:

93.00 - 105.00 GBP / Day

Pink Tile Education Ltd

Expiration Date

Until further notice

Requirements

Driver required – rural location
Has a genuine passion for literacy and reading development
Enjoys working with children and young people with SEND and SEMH needs
Has experience supporting pupils in an educational, youth work, care, or similar setting
Can build strong, trusting relationships with young people
Is patient, empathetic, and resilient
Has strong communication and organisational skills
Holds HLTA status or has relevant experience equivalent to this level (desirable but not essential)

Job Responsibility

Support students on a one-to-one and small group basis to improve their reading skills and confidence
Assess and monitor pupils’ reading levels and progress
Identify pupils who may require additional literacy interventions and support
Encourage a love of reading and promote positive engagement with literacy
Work within the school library to create an inclusive and welcoming learning environment
Collaborate closely with teaching staff, SEN professionals, and pastoral teams to ensure pupils receive the support they need
Maintain accurate records of pupil progress and contribute to review meetings where appropriate

What we offer

HLTA-level salary
Term-time only working pattern
Opportunity to secure a permanent position
Supportive and collaborative staff team
A rewarding role where you can make a genuine difference to young people’s lives
Ongoing professional development and training opportunities
Excellent work-life balance
Supportive and experienced team
Incredible school setting and facilities

Fulltime

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Senior ServiceNow Business Process Consultant / Business Analyst

Job Description

Job Responsibility

Requirements

What we offer

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