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Senior ServiceNow Architect

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Randstad

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Location:
Malaysia , Kuala Lumpur

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Contract Type:
Not provided

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Salary:

18000.00 - 28000.00 MYR / Month

Job Description:

You will be the primary authority on platform health, ensuring that all custom applications, integrations, and module deployments (ITSM, ITOM, HRSD, CSM) align with the Common Service Data Model (CSDM) and industry best practices. Lead the design and implementation of ServiceNow orchestration to automate complex business processes for clients. Participate in ServiceNow upgrades and patches, ensuring new functionality is available and any required customisations are maintained appropriately.

Job Responsibility:

  • Primary authority on platform health, ensuring all custom applications, integrations, and module deployments (ITSM, ITOM, HRSD, CSM) align with the Common Service Data Model (CSDM) and industry best practices
  • Lead the design and implementation of ServiceNow orchestration to automate complex business processes for clients
  • Participate in ServiceNow upgrades and patches, ensuring new functionality is available and any required customisations are maintained appropriately

Requirements:

  • At least 8+ years in the ServiceNow ecosystem
  • At least 3 years in a lead Architect capacity
  • Mastery of JavaScript, Glide API, Script Includes, and Business Rules
  • Expert-level knowledge of Flow Designer, Process Automation Designer, and Virtual Agent
  • Able to communicate and present well to stakeholders and clients
  • Bachelor Degree
What we offer:
  • Hybrid working arrangement
  • MNC working culture

Additional Information:

Job Posted:
February 18, 2026

Expiration:
March 20, 2026

Work Type:
Hybrid work
Job Link Share:

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