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Senior ServiceNow Administrator/Developer

United States, Washington, D.C. 130000.00 - 140000.00 USD / Year · Job Posted April 11, 2026
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Job Description

GovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.

Job Responsibility

  • Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness
  • Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes
  • Capable of working independently as well as collaboratively with remote teams and clients
  • Design and develop queries, reports and dashboards
  • Design and configure ServiceNow modules and forms
  • Administer ServiceNow applications, including updating security and workflow configurations
  • Design and develop scoped applications as well as a service portal
  • Provide additional support based on subject matter expertise

Requirements

  • Bachelor's with 8+ years (or commensurate experience)
  • Minimum of 6 years of overall IT experience
  • Minimum of 6+ years of experience as a ServiceNow developer in various roles
  • Thorough knowledge of the ServiceNow System
  • Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
  • Experience in REST, SOAP services, etc
  • An understanding of ITIL and/or ITIL Certified
  • Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude
  • US citizenship is required to acquire a Top Secret Clearance

Nice to have

  • ServiceNow Administrator Certification
  • ITIL Foundation Certified
  • ServiceNow Developer Certifications
  • ServiceNow Certified Implementation Specialist

What we offer

  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform, to include certification preparation content
  • Training, Education and Certification Assistance
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

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