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Under limited supervision, the Senior Service Technician repairs, services, and builds standard and custom systems for complex and non-routine hydraulic, fluid power, electrical, and mechanical systems. The Senior Service Technician provides guidance to less experienced Service Technicians.
Job Responsibility:
Performs maintenance on assigned customer products
Disassembles, cleans, and inspects system components for repair
Prepares job form listing parts and works necessary to perform the repair
Designs, fabricates, machines, and welds parts and components
Repairs hydraulic, fluid power, electrical, and mechanical systems
Tests repaired equipment for performance and prepares for shipment or long-term storage
Assist customers by answering specific technical questions
Responds to customer inquires regarding products, provides quotes, and handles order entry
Builds customer relationships to drive repeat business
Assists less experienced Service Technicians
Requirements:
High school diploma or GED
At least five (5) years of shop experience or an equivalent combination
Ability to read hydraulic schematics
Strong mechanical knowledge
Ability to operate shop equipment safely
Strong communication skills
Ability to work overtime and weekends as needed
Physical demands: push/pull up to 100 pounds, lift/carry up to 100 pounds, lift bulky objects, neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling