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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is looking for a Senior Service Reliability Specialist to join the team. We are looking for a Customer-Facing Specialist to champion the reliability, performance, and resilience of our mission-critical applications including customer portals, e-commerce systems, training platforms, and global airline support tools. This isn’t a behind-the-scenes role. You’ll sit at the intersection of technology and customer experience, owning application uptime, building automation for self-healing systems, and directly communicating with internal stakeholders and airline customers when incidents arise. If you’re passionate about reliability and people, this role is where you make both your code and your communication count.
Job Responsibility:
Provides consultation and leadership to identify, evaluate and document complex computing system requirements
Applies expertise related to architecture, design, build and test delivery systems and components
Provides technical leadership to evaluate product usability, affordability, functionality, security and performance to assess suitability for integration into delivery system environments
Provides technical support and consultation for the implementation and usage of complex delivery systems
Requirements:
10 + years of experience with data engineering and data pipelines for On-Prem cloud, hybrid data models and data warehouses
5+ years of experience with Azure App Service, Azure Functions, Azure Storage, Azure SQL Database, and Azure Virtual Machines
5+ years of experience with designing and developing software for complex systems such as Distributed Systems, Multi-Threaded and Multi-Process Applications, and Client-server Architectures
5+ years of experience with GitLab, Azure DevOps and CI/CD (Continuous Integration and Continuous Delivery (CI/CD)
3+ years of experience with Docker and Kubernetes
3+ years of experience in Incident Management
Nice to have:
Bachelor's degree or higher
Experience with supporting complex applications or systems
Experience with problem-solving, including diagnosing and resolving complex network issues
Experience with written and verbal communication to collaborate effectively with cross-functional teams
Experience with maintaining thorough documentation, and implementing repeatable processes
What we offer:
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work
Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations