CrawlJobs Logo

Senior Service Reliability Specialist

boeing.com Logo

Boeing

Location Icon

Location:
United States , Tukwila

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

144500.00 - 209300.00 USD / Year

Job Description:

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is looking for a Senior Service Reliability Specialist to join the team. We are looking for a Customer-Facing Specialist to champion the reliability, performance, and resilience of our mission-critical applications including customer portals, e-commerce systems, training platforms, and global airline support tools. This isn’t a behind-the-scenes role. You’ll sit at the intersection of technology and customer experience, owning application uptime, building automation for self-healing systems, and directly communicating with internal stakeholders and airline customers when incidents arise. If you’re passionate about reliability and people, this role is where you make both your code and your communication count.

Job Responsibility:

  • Provides consultation and leadership to identify, evaluate and document complex computing system requirements
  • Applies expertise related to architecture, design, build and test delivery systems and components
  • Provides technical leadership to evaluate product usability, affordability, functionality, security and performance to assess suitability for integration into delivery system environments
  • Provides technical support and consultation for the implementation and usage of complex delivery systems

Requirements:

  • 10 + years of experience with data engineering and data pipelines for On-Prem cloud, hybrid data models and data warehouses
  • 5+ years of experience with Azure App Service, Azure Functions, Azure Storage, Azure SQL Database, and Azure Virtual Machines
  • 5+ years of experience with designing and developing software for complex systems such as Distributed Systems, Multi-Threaded and Multi-Process Applications, and Client-server Architectures
  • 5+ years of experience with GitLab, Azure DevOps and CI/CD (Continuous Integration and Continuous Delivery (CI/CD)
  • 3+ years of experience with Docker and Kubernetes
  • 3+ years of experience in Incident Management

Nice to have:

  • Bachelor's degree or higher
  • Experience with supporting complex applications or systems
  • Experience with problem-solving, including diagnosing and resolving complex network issues
  • Experience with written and verbal communication to collaborate effectively with cross-functional teams
  • Experience with maintaining thorough documentation, and implementing repeatable processes
What we offer:
  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
  • Generous company match to your 401(k)
  • Industry-leading tuition assistance program pays your institution directly
  • Fertility, adoption, and surrogacy benefits
  • Up to $10,000 gift match when you support your favorite nonprofit organizations

Additional Information:

Job Posted:
January 07, 2026

Expiration:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Service Reliability Specialist

Senior Technical Operations Specialist

We're on the hunt for a talented and proactive individual to join our team, some...
Location
Location
Poland , Gdańsk
Salary
Salary:
Not provided
navblue.aero Logo
NAVBLUE Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Successful completion of a post-secondary degree or diploma in computer science or technology (or equivalent)
  • Five or more years of proven experience in a technical role supporting multiple systems
  • Experience using scripting languages to perform and automate tasks
  • Using Infrastructure as Code and Configuration as Code such as Terraform and Ansible
  • Experience deploying production services into cloud environments
  • AWS Cloud Practitioner
  • AWS SysOps Administrator or Solutions Architect Associate preferred
  • Linux Foundation Certified Systems Administrator (LFCS) or similar is a bonus
  • Solid knowledge of Operating Systems & ability to perform troubleshooting required
  • Proven track record building and maintaining infrastructure in cloud environments
Job Responsibility
Job Responsibility
  • Ensuring availability across numerous services, whether they are custom software, commercial software, or free and open source solutions
  • Monitoring system and application performance, and logs
  • Creating and testing backup and recovery procedures
  • Responding to alerts and incidents when they occur
  • Investigating and finding solutions to operational issues at the infrastructure, network, os and application levels
  • Escalating issues to vendors or partners when appropriate
  • Follow and improve the best practices and standards that help us keep services safe, secure, and reliable
  • Improve or create our best practices to ensure the smooth operation of services and execution of procedures
  • Develop and improve SOPs for the maintenance of our services and their underlying systems
  • Develop and improve Infrastructure as Code (IaC) and Configuration as Code (CaC) used to maintain services and systems
What we offer
What we offer
  • Stable employment based on a full-time job contract
  • Flexible working hours and work-from-home opportunities (3 days in office)
  • International working environment in a dynamic company
  • Access to the latest knowledge and technologies enabling professional development
  • Training and development possibilities
  • Participating in international projects and international trips
  • Competitive salary dependent on experience and qualifications
  • Private medical coverage for you and your family
  • Sport card
  • Life insurance for you and your family
  • Fulltime
Read More
Arrow Right

Quality Assurance Specialist

This position will be responsible for conducting in-home visits at clients' home...
Location
Location
United States , Las Cruces
Salary
Salary:
Not provided
arcadiahomecare.com Logo
Arcadia Home Care and Staffing - an Addus family company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years’ experience working in the field of senior services or a related social service field
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Ability to prioritize and handle high call volumes
  • Client-focused and customer service-driven
  • Proficient in Microsoft Word, Excel, and Outlook
  • Must have reliable transportation, valid driver’s license and insurance for travel within the branch service area
Job Responsibility
Job Responsibility
  • Monitors client’s condition and performance of duties by Home Care Aides
  • Maintains all company and Department on Aging rules, regulations, and standards
  • Conducts home visits to new clients to welcome and review the Welcome Packet
  • Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
  • Prepares and completes accurate evaluation reports and case notes as needed
  • Maintains schedules to assure timely completion of all assigned home visits
  • Attends weekly branch meetings
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, and HIPAA regulations and requirements
What we offer
What we offer
  • Medical, Dental and Vision Benefits
  • Company matched 401K
  • Continued Education
  • Monthly Agency Bonus Potential
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts
  • Fulltime
Read More
Arrow Right

Sales Support Specialist

The Sales Support Specialist is an ongoing customer liaison for our managed serv...
Location
Location
United States , Glastonbury
Salary
Salary:
Not provided
kelsercorp.com Logo
Kelser
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years of experience in a customer-facing sales support role
  • Excellent written, verbal communication, and documentation skills
  • Demonstrated organizational skills and proven analytical, planning, problem-solving and decision-making skills
  • Interest in the challenge, excitement, and responsibility of a fast-paced, growth environment
  • Excellent communication and customer service skills
  • Strong work ethic, reliability and ability to work independently and meet strict deadlines
  • Ability to multi-task and adapt to shifting priorities, demands and tight timelines
  • Ability to work autonomously with minimal direction and collaboratively as part of a team
Job Responsibility
Job Responsibility
  • Direct and manage projects from beginning to end, for managed services clients
  • Manage documentation records for customer engagements, including Statements of Work, Managed Services Provider Agreements, and Change Orders
  • Manage product intake for coordination and installation for the customer
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and appropriate stakeholders
  • Proactively manage changes in project scope, identify potential issues, and devise contingency plans
  • Develop full-scale project plans and track timelines, milestones and deliverables using provided tools
  • Set, manage, and communicate project expectations in a timely and concise way with team members and the client
  • Promote Kelser services, products, and partnerships
  • Track and manage contacts and opportunities within CRM
  • Attend trainings and certification programs as required
What we offer
What we offer
  • Medical/Dental/Eye Care Insurance
  • Flexible Paid Time Off
  • Hybrid Work Schedule
  • 401(k)
  • Profit-Sharing
  • Short Term/Long Term Disability Insurance
  • Life Insurance
  • Paid Holidays
  • Employee Purchase Program
  • Free Coffee
  • Fulltime
Read More
Arrow Right

Senior Application Support Specialist – Complex Financial Systems

Do you thrive on ensuring stability in complex, mission‑critical applications? A...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
solactive.com Logo
Solactive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years’ experience in application support for complex financial, trading or enterprise systems L2&L3.
  • Strong technical expertise in system monitoring, log analysis, data analytics, and troubleshooting across distributed environments.
  • Solid knowledge of Linux, SQL, Relational databases, and API interactions.
  • Experience with monitoring tools, job scheduling, and automation.
  • Familiarity with ITIL practices (Incident Management, Change, Release Management) applied in high‑pressure contexts.
  • Familiarity in Atlassian Suite (Jira and Confluence)
  • Proven ability to take ownership of production issues, lead resolution efforts, and minimize client impact.
  • Interest in financial market data and complex application ecosystems.
  • Highly structured, proactive, and adaptable, with excellent communication skills in English and intercultural competence.
  • Demonstrated ability to lead support initiatives and process improvements.
Job Responsibility
Job Responsibility
  • Provide senior‑level support for our proprietary, high‑performance index platform, ensuring availability and reliability.
  • Monitor critical services across distributed environments, proactively analysing logs and system behaviour to detect and resolve issues.
  • Act as the primary contact for business stakeholders in Hong Kong, Frankfurt, and Toronto, addressing application and data‑related inquiries.
  • Lead incident resolution, coordinating with tech and business teams to restore service quickly and prevent recurrence.
  • Conduct root‑cause analysis of complex system issues, proposing long‑term solutions and optimisations.
  • Support and validate platform changes through structured testing and quality assurance.
  • Continuously identify opportunities to improve monitoring, workflows, and support processes.
  • Document solutions, procedures, and best practices to strengthen organisational knowledge.
  • Mentor junior support staff and contribute to building a culture of operational excellence.
  • Support software deployment releases and pre-market check during weekends.
What we offer
What we offer
  • 20 paid vacation days per year
  • health and dental plan
  • pension contribution
  • travel to Germany to meet your peers
  • Fulltime
Read More
Arrow Right

IT Service Operations Specialist

Newly created position. Provide effective IT Helpdesk systems support in a 24x7 ...
Location
Location
New Zealand , Christchurch
Salary
Salary:
Not provided
woolworths.com.au Logo
Woolworths Supermarkets
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2 - 3 years relevant experience in IT Service Operations Delivery or Support (eg. ITIL), ideally in a 24x7 support environment
  • Relevant degree qualification or equivalent
  • A strong track record in Service Delivery and Support
  • Demonstrated experience in managing Customer relationships and driving outcomes
  • Experience in project life cycle and transitioning to BAU
Job Responsibility
Job Responsibility
  • Provide IT Helpdesk systems support to ensure production reliability and stability at all times
  • Provide effective management of incidents and problem resolution with service providers whilst ensuring that best practice guidelines and approaches are adhered to at all times
  • Proactively identify service enhancement and drive a continuous improvement culture to ensure we are maintaining exceptional customer service & driving operational efficiencies for Fresh Choice sites
  • Provide project and/or project support, ensuring new technologies and changes to processes are effectively transitioned into the production environment and managing the transitional elements of new services to BAU
  • Manage communications for high impacting incidents to the Senior Operation Lead & Technology Business Manager to provide status updates, resolve issues, and manage expectations
  • Ensure adherence to the IT process framework and governance model and manage and provide input to any incident, change or project which has, or may have, a major impact on services
What we offer
What we offer
  • Genuine flexibility in how and where you work
  • Ongoing development within an ANZ team and access to COE/specialist career opportunities
  • Everyday Rewards team card, providing a range of benefits including discounts and bonus points for groceries and discounted online shopping delivery
  • Banking and insurance (health, life etc) discounts
  • Global and local career opportunities
  • Fulltime
Read More
Arrow Right

Specialist Marketing Services

Specialist Marketing Services – Advisors & Consulting Services. Services within ...
Location
Location
Italy , Milano
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
March 31, 2026
Flip Icon
Requirements
Requirements
  • Undergraduate degree with work experience focused on one or more of the following fields: marketing content, digital and/or social media campaigns, digital customer experience, digital marketing, offline marketing activities/campaigns, direct response marketing
  • Relevant teamwork, and client, internal stakeholder and/or vendor management experience
  • Advanced Word, Excel, and PowerPoint skills
  • Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
  • Ability to communicate effectively in English and the local office language (if applicable)
  • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
  • Ability to travel to client sites on a semi-regular basis
Job Responsibility
Job Responsibility
  • Provide creative input and support deliverables and workstreams on projects across a range of industries and problem statements
  • Contribute to the development of marketing strategies and activities for regional and global clients by working with technology and data
  • Collaborate with Mastercard team to understand clients’ needs, agenda, and risks
  • Develop working relationship with client analysts/managers, and act as trusted and reliable partner
  • Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
  • Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
  • Lead internal and client meetings, and contribute to project management
  • Contribute to the firm's intellectual capital
  • Receive mentorship from consulting leaders for professional growth and development
  • Fulltime
Read More
Arrow Right

HR & Admin Specialist

The HR Specialist will support the day-to-day HR and office operations for Globa...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
global-e.com Logo
Global-e
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in HR administration, HR operations, or office management
  • Strong organisational and administrative skills with high attention to detail
  • Possession of the Human Resources Inspector (Inspector Resurse Umane) certificate is an advantage
  • 2 days a week in our Bucharest office
  • Ability to handle confidential employee information with discretion
  • Familiarity with Romanian employment practices and benefits (meal tickets, welfare programs, etc.)
  • Experience working with vendors and service providers
  • Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Proactive, reliable, and service-oriented approach
  • Ability to manage multiple operational tasks in a fast-paced environment
Job Responsibility
Job Responsibility
  • Provide administrative and operational support to senior management as required
  • Manage employee welfare initiatives, including meal tickets and employee gifting which will include liaising with external providers
  • Coordinate the setup and administration of payment cards for senior management
  • Support daily office operations and coordinate office events and team activities
  • Assist with onboarding and offboarding processes as required
  • Act as a local point of contact for employees on operational HR matters
  • Work closely with regional HR, Finance, and external vendors to ensure smooth local operations
  • Organise the distribution of physical documents to our external providers for safe keeping as well as ensuring the documents are signed in accordance to law
  • Parttime
Read More
Arrow Right

Manager, Vegetation Management Operations

This Vegetation Management Leadership role is responsible for directing both int...
Location
Location
United States , Santa Rosa
Salary
Salary:
129000.00 - 232000.00 USD / Year
pge.com Logo
PG&E Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a job-related discipline or equivalent experience
  • California Driver’s License
  • At least 10 years of job-related experience, with a minimum of 5 years in a leadership role
  • Comprehensive knowledge of forestry and/or utility vegetation management concepts, methods, and techniques
  • Broad understanding of the utility and energy industry, including economic, social, and political issues, trends, and business drivers
  • ISA Arborist/Utility Specialist certification
  • Project Management Professional (PMP) Certification
  • Demonstrated strong leadership abilities
  • Strategic problem-solving and analytical skills
  • Business and financial expertise for managing sizable budgets
Job Responsibility
Job Responsibility
  • Directs vegetation management internal oversight teams (Vegetation Operations Inspectors) within assigned regional areas or for transmission across the service territory, overseeing multiple teams and collaborating with contractors to ensure public safety, reliability, and regulatory compliance
  • Works with the Director, peers, and individual contributors to establish strategic direction and operational objectives, and develops operational tactics to achieve these goals
  • Acts as the departmental champion for company goals related to safety, reliability, affordability, customer service, and workforce development
  • Partners with peer Vegetation Management Managers to set both short- and long-term objectives, establish performance measures, and implement reporting mechanisms aligned with overall Electric Operations goals
  • Handles complex and sensitive issues escalated from supervisors, senior management, and regulatory authorities, including interactions with contractors, customers and public entities
  • May represent PG&E’s position before elected officials and regulatory bodies, seeking solutions that balance customer and business needs
  • Oversees quality control inspections, audits, and contractor work reviews, ensuring corrective actions are taken to maintain compliance, safety, and reliability
  • Manages annual operating budgets of approximately $75 million or more
  • reviews and submits area work forecasts and budgets for approval, monitors expenses, and develops variance explanations and action plans
  • Focuses on performance improvement opportunities and designates team leads for specific improvement projects
What we offer
What we offer
  • Eligible to participate in PG&E’s discretionary incentive compensation programs
  • Fulltime
Read More
Arrow Right