Senior Service Provider Manager Job at Zalando (Berlin)

Senior Service Providers Partner Business Manager

The Senior Service Providers Partner Business Manager role at Hewlett Packard En...

Location

Brazil , Barueri

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree
advanced degree or MBA preferred, or equivalent experience
8-12 years or more of selling experience at end-user account or partner level
experience as successful account/business manager, selling to CxO and decision-maker level
deep awareness of current technology trends and HPE strategy
ability to influence the partner to take actions that create increased value to HPE
deep understanding of business and financial fundamentals
thorough understanding of HPE products
deep understanding of Partner industry, trends, and competitors
ability to negotiate and resolve conflicts

Job Responsibility

Serves as a trusted advisor and expert to the Partner
works with the Partner to create a mutually beneficial plan
drives HPE revenue, profitability, and pipeline by creating joint business plans
articulates both HPE global and local business strategies
develops deep knowledge of partner priorities and communicates value
builds executive-level relationships with Partners to grow HPE market share
coordinates and executes HPE activities with the Partner
drives account mapping process
leads HPE strategy, programs, and systems
influences Partner to drive increased number of sellers and resources to HPE portfolio

What we offer

Health and wellbeing benefits for physical, financial and emotional support
specific programs for personal and professional development
inclusive work culture.

Fulltime

Asset Servicing Senior Manager

This is an Operations Manager role in the Asset Servicing team responsible for t...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

BS/BA degree or equivalent combination of education/experience
Masters Degree Preferred
6-10 years of experience
Subject matter expert in at least one area of the function, preferably in Asset Servicing or other securities related Operations
Strong, influential communicator who is articulate and concise
Strong risk management and control mind-set
understanding of the critical risks and necessary controls related to corporate action processing
Energetic, flexible, collaborative, and proactive
Ability to perform a range of tasks/projects and effectively lead training of other team members in process and systems compliance
Proven record of managing teams effectively

Job Responsibility

Manage the reconciliation of daily events arising from Corporate Actions
Completing sensitive transaction approvals, minimizing the risk arising from daily corporate actions events
Manage transaction processing issues
Be a senior escalation contact for internal and external stakeholders
Identify procedure gaps and actively manage the streamlining of related work processes
Develop a good understanding of products, processes, and industry practices and standards
Effectively communicate and collaborate with colleagues and stakeholders
Create and promote a culture of good governance
Manage effective business reporting including the preparation and submission of internal and external regulatory reports
Manage effective communications with internal and external stakeholders

Fulltime

Senior Manager - Category Management (Technology Services)

The Global Category Senior Manager at Amgen will develop and execute global stra...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 5 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
Master’s degree and 8 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
Bachelor’s degree and 12 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
Familiarity with procurement platforms (e.g., Ariba), ERP systems, and advanced analytics tools
Excellent problem-solving, organizational, and analytical skills, including the ability to interpret large datasets and generate actionable insights
Experience leading large, cross-functional teams and managing complex global projects in a matrixed environment

Job Responsibility

Own and evolve the global category strategy for Technology Services, aligned with business goals, with a focus on unlocking value, optimizing supplier relationships, and mitigating risk
Partner with Technology stakeholders across R&D, Commercial, and Operations to understand needs and shape procurement strategies that support enterprise priorities in a proactive manner
Act as a trusted advisor and thought leader, delivering insights on market trends, supplier capabilities, and best practices tailored to the Technology Services domain
Lead the creation of robust, financially grounded business cases (e.g., outsourcing models, total cost of ownership, supplier consolidation) that support procurement decisions and drive measurable impact
Stay ahead of market shifts in professional technology services— including evolving delivery models, workforce trends, and service innovation— and translate insights into actionable strategies
Design and drive a multi-year sourcing roadmap for Technology Services aligned with Amgen’s broader vision
Build relationships with external experts, peer companies, and industry bodies to bring leading practices and innovation into Amgen’s Technology Services sourcing strategy
Partner with category managers for consulting and staff augmentation to ensure Amgen take a holistic approach to all external resource driven spend
Provide strategic oversight as the global lead for Technology Services sourcing, ensuring alignment between category strategies and evolving business needs
Guide and facilitate collaboration across cross-functional teams and regional stakeholders, ensuring strategies meet diverse needs and are implemented effectively

Senior Presales Architect - Managed Services

Senior Presales Architect role at Hewlett Packard Enterprise focused on managed ...

Location

India , Mumbai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First-level university technical degree or equivalent technical qualifications
7-12 years of technical experience in IT with focus on technical consulting and solution selling
5+ years of relevant experience in hybrid cloud managed services
Knowledge-based and experienced-based relevant industry certifications strongly preferred
Enterprise architecture frameworks and project management methodologies helpful
Advanced experience participating in and leading solution configurations and creation of demos and proofs-of-concept
Advanced understanding of company portfolio of products, software, services, solution domain specialization
Advanced ability to translate aaS and complete ecosystem, differentiated value, solutions, and workloads
Advanced understanding of aaS business model variations
Advanced written and verbal communication skills in English and applicable local languages

Job Responsibility

Demonstrates in-depth knowledge in solution domains and customer technical environment
Develops compelling customer proposals and manages expectations
Quantifies impact of business problems and positions business value
Provides input to global business units on IT trends and requirements
Translates outcome-based solutions into functional and technical designs
Communicates how solution value propositions address customer needs
Tracks leading-edge and emerging technologies
Contributes to industry development through conferences and events
Applies competitive intelligence for account support
Drives Account Business Planning process

What we offer

Health & Wellbeing comprehensive benefits suite
Personal & Professional Development programs
Unconditional Inclusion environment
Career development opportunities
Flexible work arrangements

Fulltime

Senior Service Delivery Manager

As Service Delivery Manager, you will be in charge of the daily governance of la...

Location

Belgium

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Master Degree thinking level
sound knowledge of MS Office
quick learner when working with new tools and applications
ITIL Intermediate (v4) or Service Manager (v2) Certificate preferred
solid interest in and knowledge of the ICT industry
excellent communication skills in Dutch, English, and French
ability to dialogue with people from different backgrounds
driven and enthusiastic team member
excellent time management and organizational skills
ability to work independently

Job Responsibility

Ensure good SLA & KPI results by coordinating with the Operations Teams & provide associated reporting
Meet customer regularly to review performance and propose improvements or new opportunities
Monitor budgets and margins & report accordingly, ensuring correct invoicing
Work closely with Sales, Solution Architect and Project Manager, initiate, propose and defend new initiatives to customer and/or internal management and involve the relevant stakeholders for implementation

What we offer

Flexible working hours
satellite offices
home working
informal, no-nonsense environment
32 days of annual leave
company car and a national fuel/charging card or mobility allowance
group insurance
hospitalization insurance
competitive gross salary

Fulltime

Senior Product Marketing Manager, Service Collection

Atlassian seeks a Senior Product Marketing Manager to drive acquisition, adoptio...

Location

United States

Salary:

145800.00 - 229125.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

5-8+ years of B2B product marketing experience
An understanding of both PLG and sales-led GTM tactics to execute go-to-market plans across the appropriate mix of channels
Enjoy writing unique and compelling content for a diverse set of influencer and executive decision-maker personas
Be a passionate, self-starter with a no-B.S., can-do attitude who likes to make data-informed decisions
Be able to spot opportunities to improve, and have a keen understanding of how to translate customer needs and market demand into messaging, content, and sales enablement to help us meet our key results around revenue, adoption, and expansion
Thrive on teamwork and experience building relationships with peers and stakeholders across marketing, product, sales, and more
Have worked to deliver campaigns that move the needle and turn heads in the market
Experience making data-driven decisions and tracking campaign performance to drive the best results
Can translate projects and initiatives into business impact

Job Responsibility

Drive acquisition, adoption, and expansion of Jira Service Management and Service Collection within our existing customer base
Implement marketing campaigns across all funnel stages for both SMB and enterprise customers
Collaborate with Product Management and demand generation to deliver distinctive campaigns based on product positioning and messaging
Influence our go-to-market strategy for our ITOM capabilities
Implement marketing programs to sustain the momentum and growth of Jira Service Management and Service Collection, encompassing both product-led and sales-led initiatives
Shape our campaign narratives
Drive awareness of Service Collection & differentiators
Design end-to-end campaigns
Partner cross-functionally with a range of stakeholder teams
Craft compelling messaging and positioning used within campaigns to drive awareness, acquisition, adoption, and expansion of Service Collection

What we offer

Health and wellbeing resources
Paid volunteer days

Senior Resident Engineer – Service Provider Customer

The Resident Engineer will be required to develop and maintain expertise on the ...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor degree in engineering with 8+ of experience with relevant network troubleshooting experience
Proven experience in designing and managing large service Provider networks
Strong influencing skills, design, consultation, and presentation experience directly related to operational experience
Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab
Good Junos skills and understanding of product architectures
Good Service Provider background, large Enterprise/ISP network design & solution provider skills
The ability to work independently and to function in a team environment
Strong customer interface and presentation skills
Effective communication and teamwork skills as the role works with many organizations within HPE as well as with the customer
Effective written communications as the status of Design projects and network problems must be regularly communicated

Job Responsibility

Hold design and information-gathering workshops with the Customer to understand the Customer’s existing network design
Identifies, researches, and resolves technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors
Assist to customer/partner for troubleshooting the network’s design and architecture issues, analysing network and device configurations
Works internally with HPE SE and Engineering team to relay & drive functionality requirements specific to customer environment
Works closely with other resident engineers, customer and HPE Technical Assistance Centre to optimize network
Acts as a customer technical liaison for HPE Networks support and development teams
Testing product features and functionality to provide solution post implementation to meet design requirement
Providing deployment guidance to ensure that implementations are consistent with design specifications
Applying extensive industry experience to improve network performance and proactively analyse potential enhancements
Evaluating technical specifications for interoperability

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Senior Service Delivery Leader

At IKEA, we are committed to transforming the way we manage and deliver services...

Location

India , Bangalore

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Strong Service Management skills and how to integrate a strong and modern engineering culture across Group Digital and digital organizations in the markets with a proven track record (at least 10+ years) in managing services in a global organization
Strong understanding of software development best practices, and of how to lead, develop, define, plan, and execute a roadmap to meet business requirements together with relevant stakeholders
Demonstrable relevant knowledge of technology and/or software engineering within the relevant areas combined with good knowledge of agile ways of working, how to enable a product- and service-led organization, knowledge of how to set direction, create and manage plans, set budgets and goals, and follow up on OKRs across service delivery framework, SLAs, and KPIs
Proven analytical skills and experience in making decisions based on both hard and soft data
Strong negotiation and influencing skills, with the ability to build trustful relationships and hold stakeholders accountable at all levels (junior team members or senior management) both internally and externally
Excellent written and verbal communication skills, with the ability to engage and communicate with senior business leaders
Degree with a focus on Engineering, Technology, or related areas/equivalent combination of education and experience
10+ years of diverse experience in Digital Foundation or Digital products and service delivery with a proven track record of delivering products and services that provide substantial value
10+ years of experience with the services and products within the area and proven knowledge and ability to transform and optimize processes and behaviours
8+ years of demonstrable experience working in agile/scrum and Software Engineering environments in complex global organizations

Job Responsibility

Align Service Management practices across areas to ensure consistent, robust, and complete implementation of service delivery guardrails
Collaborate with (Senior) Engineering Domain Managers to secure the competence and capacity of engineering teams required for great service delivery
Build and maintain the service management community in the assigned area, ensuring SLAs are met
Ensure Service Management & Operations capabilities are embedded in engineering teams with sufficient expert support
Identify goals and drive implementation of Service Delivery practices, ensuring standardized and coherent ways of working
Drive the implementation of Service Management-as-Code to ensure stability and rapid recovery from incidents.

What we offer

Some travel between Digital Hubs
Collaboration and co-creation in the office

Fulltime

Senior Service Provider Manager

Zalando

Location:
Germany , Berlin

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Service Provider Manager