CrawlJobs Logo

Senior Service Engineer

industrialdefender.com Logo

Industrial Defender

Location Icon

Location:
Saudi Arabia

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a highly motivated Service Engineer in Saudi Arabia to join the Industrial Defender (ID) professional services team. The Service Engineer is responsible for the overall implementation and deployment of Industrial Defender's leading OT security and compliance product for our global customers. You will be on the leading edge of securing and protecting vital critical infrastructure and industrial operations such as electric utilities, oil & gas, chemical, and manufacturing industries from cyber threats. This position is based in Saudi Arabia. This role will be a forward deployed engineer to install and configure the ID solution on customer systems. You will work primary at customer sites and remotely. You will ultimately ensure a successful outcome and the implementation of the solution to the customer’s satisfaction.

Job Responsibility:

  • Work closely with customers to understand their compliance and security requirements
  • Install and configure ID software and devices
  • Integrate ID products into customer environment
  • Troubleshoot multi-layer issues - network, firewall, operating systems and devices
  • Train customers on ID products
  • Travel and work at customer sites per project demand
  • Work with project manager to ensure project success

Requirements:

  • BS/MS in computer science, Information Systems or Engineering related field
  • 5+ years of professional technical experience
  • Located in Saudi Arabia
  • Strong interpersonal and communication skills, with ability to manage multiple projects and priorities in a fast-paced environment
  • Strong knowledge of cybersecurity, Active Directory, IDS/Snort, networking, and Linux/Windows operating systems
  • Strong experience of Shell scripting, Bash, PowerShell, Python, SQL, JSON and XML
  • Self-directed and motivated, with ability to work independently, as well as collaboratively in a team environment
  • Flexibility and willingness to travel (50%) on customer needs

Nice to have:

  • Knowledge of cybersecurity regulatory requirements such as OTCC or QCF is a plus
  • Industrial Control System (EMS/DCS/SCADA) experience is a plus
What we offer:
  • medical
  • dental
  • vision
  • life and disability insurance

Additional Information:

Job Posted:
February 04, 2026

Work Type:
On-site work
Icon
Industrial Defender - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Service Engineer

Senior Construction Services Engineer

Permanent role integral to the success of the Construction Services (Temporary W...
Location
Location
Australia , Toowong, Brisbane
Salary
Salary:
Not provided
adgce.com Logo
ADG Engineers (Aust) Pty Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Civil/Structural Engineering
  • 6+ years of demonstrated senior-level design experience in temporary works, certifications and detailed design
  • Ability to critically assess and review designs by others
  • Knowledge of construction methodology and its impact on design outcomes
  • Strong problem-solving skills with a creative, “outside the box” mindset
  • Experience mentoring and supporting junior engineers
  • CPEng qualified (or working towards accreditation)
Job Responsibility
Job Responsibility
  • Lead, manage projects, delegate workload, and engage directly with key clients
  • Mentor others and drive innovative approaches in temporary works design
  • Assess construction methodologies and detail the engineering works required for successful delivery
  • Provide temporary works and construction engineering services with a focus on safe, innovative and practical solutions
What we offer
What we offer
  • Competitive salary package
  • Flexible working environment
  • Active social calendar with regular team events
  • Birthday leave after 12 months of service
  • Industry-leading paid parental leave
  • Five weeks annual leave after 5 years of service
  • Access to Employee Assistance Program
  • Supportive, inclusive culture that champions equal opportunity
  • Fulltime
Read More
Arrow Right

Senior Service Desk Engineer

The number one goal of everyone in our team is to make our clients exceptionally...
Location
Location
United Kingdom , Hebburn
Salary
Salary:
Not provided
itcservice.co.uk Logo
ITC Service Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A love of (and ability to) solve problems & challenges
  • Great communications skills, founded in being a good listener
  • Advanced understanding of support tools, techniques and how technology is used to provide services
  • Advanced understanding of operating systems, business applications, printing systems and network systems
  • Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices
  • Advanced experience and knowledge of working with the Microsoft 365 Platform
  • Must be able to type quickly and accurately while talking on the phone
  • A deep desire to deliver an amazing client experience
  • Advanced knowledge of IT applications, software & hardware
  • The ability to speak both Geek and Human
Job Responsibility
Job Responsibility
  • Work on and resolve escalated service desk tickets
  • Delight our clients with a friendly, quick and helpful experience
  • Provide the client with advanced remote troubleshooting
  • Remote hardware maintenance and support
  • Use our ticketing system to work on and resolve service desk tickets & service requests
  • Managing and recording all work though our ticketing system
  • Make sure that client documentation is well maintained
  • Split tickets that have several issues into their own individual ticket
  • Make sure that tickets aren’t “stale” throughout the process
  • Review RMM dashboard and apply remediation actions as indicated by our processes
  • Fulltime
Read More
Arrow Right

Service Desk Senior Engineer

Service Desk Senior Engineer-Service Support position at Sopra Steria, a major T...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Working knowledge of Operating Systems (Windows 10 & Windows 11)
  • MS Office
  • Outlook
  • MS Teams
  • Azure AD
  • on-prem Active Directory
  • M365
  • Defender
  • VPN
  • ServiceNow
Job Responsibility
Job Responsibility
  • Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers
  • Assist users with hardware, application, and software problems via phone, self-service, email, and chat within the time specified by the agreed service levels
  • Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool
  • Log details of all incidents: alerts/events and problems utilizing standard reporting methods
  • Provide first-line fixes, utilize relevant procedures, or escalate problems
  • Use the supplied checklists and ensure that the problems highlighted are followed up on
  • Maintain procedures that are compliant with ITIL, the company's quality management system
  • Knowledge of computers, IT infrastructure, Printers, MS Office products, networks, servers, etc., and their components
  • Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
  • Tracking and documenting any changes made to the KB article and creating of KB article
What we offer
What we offer
  • Commitment to fighting against all forms of discrimination
  • Inclusive and respectful work environment
  • All positions open to people with disabilities
  • Fulltime
Read More
Arrow Right

Service Desk Senior Engineer

Sopra Steria, a leading tech player in Europe with 50,000 employees across 30 co...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong working knowledge of Operating Systems, MS Office, Active Directory, VPN, ServiceNow, etc.
  • Excellent communication skills (written & verbal)
  • Language - English & French
  • Provide timely responses to all incidents, outages, and performance alerts
  • Categorize issues for escalation to appropriate technical teams
  • Identify and diagnose issues and problems
  • Categorize and record reported queries and provide solutions
  • Advise users on the appropriate course of action
  • Monitor issues from start to resolution
  • Escalate, if needed, unresolved problems to a higher level of support
Job Responsibility
Job Responsibility
  • Handling calls, Emails, Chats, and Incidents on the ticketing tool, taking necessary details, and ensuring the call is dealt with
  • Log details of all incidents and problems utilizing standard reporting methods
  • Provide first-line fixes, utilize relevant procedures, or escalate problems
  • Use supplied checklists and ensure that problems highlighted are followed up
  • Maintain procedures compliant with ITIL, the company’s quality management system
  • Log all calls in the Service Desk Call Logging system
  • Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
  • Provide support on the first line of the help desk to the external customer assisting users with hardware and software problems via phone, email, and chat within the time specified by the agreed service levels.
What we offer
What we offer
  • Inclusive and respectful work environment
  • Positions open to people with disabilities
  • Fulltime
Read More
Arrow Right

Senior Resident Engineer – Service Provider Customer

The Resident Engineer will be required to develop and maintain expertise on the ...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor degree in engineering with 8+ of experience with relevant network troubleshooting experience
  • Proven experience in designing and managing large service Provider networks
  • Strong influencing skills, design, consultation, and presentation experience directly related to operational experience
  • Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab
  • Good Junos skills and understanding of product architectures
  • Good Service Provider background, large Enterprise/ISP network design & solution provider skills
  • The ability to work independently and to function in a team environment
  • Strong customer interface and presentation skills
  • Effective communication and teamwork skills as the role works with many organizations within HPE as well as with the customer
  • Effective written communications as the status of Design projects and network problems must be regularly communicated
Job Responsibility
Job Responsibility
  • Hold design and information-gathering workshops with the Customer to understand the Customer’s existing network design
  • Identifies, researches, and resolves technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors
  • Assist to customer/partner for troubleshooting the network’s design and architecture issues, analysing network and device configurations
  • Works internally with HPE SE and Engineering team to relay & drive functionality requirements specific to customer environment
  • Works closely with other resident engineers, customer and HPE Technical Assistance Centre to optimize network
  • Acts as a customer technical liaison for HPE Networks support and development teams
  • Testing product features and functionality to provide solution post implementation to meet design requirement
  • Providing deployment guidance to ensure that implementations are consistent with design specifications
  • Applying extensive industry experience to improve network performance and proactively analyse potential enhancements
  • Evaluating technical specifications for interoperability
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Professional Services DevOps Senior Engineer

Be part of a team where your work takes center stage, shaping the future of soft...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
jfrog.com Logo
JFrog
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years experience with Continuous Integration tools: CI Server, Git, Artifactory, Jenkins, Maven, Docker, NPM with a strong understanding of security implications
  • Ability to build secure software delivery pipelines with Docker, npm, Java, Pypi etc.. with various DevOps tools such as Git, Binary repositories management, Binary scanning, and Continuous integration including experience with security tools and practices
  • Good understanding of infrastructure & operations - storage, network, computer, security, cloud (public, on-prem) with a strong emphasis on secure configurations and vulnerability management
  • Experience with Continuous Deployment and Delivery tools: Chef, Puppet, Ansible, Kubernetes and an understanding of secure deployment methodologies
  • Hands on experience in Linux - Mandatory
  • Hands on experience with cloud infrastructure - AWS / Azure / GCP - Mandatory, including knowledge of cloud security best practices and services
  • Experience with customer facing with great interpersonal and customer service oriented skills, capable of discussing and implementing security solutions with customers
  • Experience with server side software on-premise and in the cloud including security architecture and secure coding practices
  • Experience with Software Architecture design and product development with an understanding of security by design principles
  • Uncompromising will to learn and stay current with emerging security threats and technologies
Job Responsibility
Job Responsibility
  • Work with JFrog customers to design, setup and build secure CI/CD pipelines and DevSecOps platform using JFrog products and other cutting edge technologies and practices like Docker, Kubernetes, IaC and Cloud Native, with a strong focus on security best practices
  • Team up with Sales, Customer Success, Support, Product and R&D while work directly with Devs and DevOps Pros to ensure success with the customer’s DevSecOps journey using the JFrog platform
  • Setup, design and build secure CI pipelines with Docker, NPM, Java, Pypi etc.. (Binary Repositories, Distribution to Devices and Continuous Build Tooling) incorporating security scanning and vulnerability management
  • Train the open source community and JFrog customers on DevSecOps principles and security best practices
  • Influence the features and roadmap of JFrog tools based on customer needs, with a focus on security enhancements
  • Keep current with the latest technology trends related to DevOps,DevSecOps and the landscape of CI/CD Technology and security
  • Work closely with our customers and community to build solid relationships addressing their security concerns within the DevOps pipeline
Read More
Arrow Right

Senior Manager, Software Engineering (Orchestration Services)

The Data and Storage Services team is responsible for handling all of Affirm’s D...
Location
Location
United States
Salary
Salary:
232000.00 - 310000.00 USD / Year
affirm.com Logo
Affirm
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid leadership and interpersonal skills
  • 10+ years of experience in managing multiple diverse and inclusive teams and delivering large cross-functional technical programs
  • Proven track record in stakeholder management, ownership, and successful delivery
  • Expertise in managing large-scale, geographically distributed compute and data processing systems, including data lake solutions and Workflow Orchestration frameworks
  • Expertise in scaling frameworks like Spark, Flink and, Kafka on Kubernetes and cloud providers like AWS, leveraging storage systems such as AWS S3 and Apache Iceberg
  • Capable of mentorship, cross-functional project execution, and individual contribution
  • Strong interpersonal, written, and verbal communication skills with a growth mindset
  • Experience in the data infrastructure domain and a passion for leading technical teams and contributing to Open Source solutions
  • Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience
Job Responsibility
Job Responsibility
  • Lead a team of engineers and managers with empathy while fostering a high-performance, ownership-driven & inclusive culture to develop frameworks, systems, and tools for new Affirm products
  • Oversee teams managing storage services including relational, key-value, and analytics storage infrastructure and tools at scale
  • Understand and drive business and engineering metrics, promoting a culture of reliability, security, and productivity
  • Collaborate with tech leads, program managers, and other engineering managers on security, tools, architecture, planning, and delivery of multiple concurrent projects
  • Work across the engineering organization and with internal and external partners
  • Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands
  • Lead technical decisions, projects, and roadmaps within the Batch and Streaming teams, shaping Affirm’s strategy for managing and serving orchestration workloads
  • Collaborate with peers, leadership, and stakeholders across platform engineering and product engineering organizations
  • In collaboration with tech leads, develop a multi year roadmap to design and implement frameworks, services, and tools for new Affirm products and business needs
  • Guide, tutor, and aid in the professional growth of junior and senior engineers within the team
What we offer
What we offer
  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
  • Fulltime
Read More
Arrow Right

Senior Manager, Software Engineering (Orchestration Services)

The Data and Storage Services team is responsible for handling all of Affirm’s D...
Location
Location
Canada
Salary
Salary:
206000.00 - 256000.00 CAD / Year
affirm.com Logo
Affirm
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid leadership and interpersonal skills
  • 10+ years of experience in managing multiple diverse and inclusive teams and delivering large cross-functional technical programs
  • Proven track record in stakeholder management, ownership, and successful delivery
  • Expertise in managing large-scale, geographically distributed compute and data processing systems, including data lake solutions and Workflow Orchestration frameworks
  • Expertise in scaling frameworks like Spark, Flink and, Kafka on Kubernetes and cloud providers like AWS, leveraging storage systems such as AWS S3 and Apache Iceberg
  • Capable of mentorship, cross-functional project execution, and individual contribution
  • Strong interpersonal, written, and verbal communication skills with a growth mindset
  • Experience in the data infrastructure domain and a passion for leading technical teams and contributing to Open Source solutions
  • Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience
Job Responsibility
Job Responsibility
  • Lead a team of engineers and managers with empathy while fostering a high-performance, ownership-driven & inclusive culture to develop frameworks, systems, and tools for new Affirm products
  • Oversee teams managing storage services including relational, key-value, and analytics storage infrastructure and tools at scale
  • Understand and drive business and engineering metrics, promoting a culture of reliability, security, and productivity
  • Collaborate with tech leads, program managers, and other engineering managers on security, tools, architecture, planning, and delivery of multiple concurrent projects
  • Work across the engineering organization and with internal and external partners
  • Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands
  • Lead technical decisions, projects, and roadmaps within the Batch and Streaming teams, shaping Affirm’s strategy for managing and serving orchestration workloads
  • Collaborate with peers, leadership, and stakeholders across platform engineering and product engineering organizations
  • In collaboration with tech leads, develop a multi year roadmap to design and implement frameworks, services, and tools for new Affirm products and business needs
  • Guide, tutor, and aid in the professional growth of junior and senior engineers within the team
What we offer
What we offer
  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy