Senior Service Advisor Job at 360 Resourcing Solutions (Wigan)

Senior Customer Service Advisor - Commercial Vehicles

Creating incredible automotive customer experiences by unifying people, technolo...

Location

United Kingdom , Milton Keynes

Salary:

24000.00 - 30000.00 GBP / Year

Return on Investment Ltd

Expiration Date

Until further notice

Requirements

Proven experience in commercial vehicle customer service and complaints management
Strong working knowledge of CRM systems and Microsoft Office (Excel, PowerPoint)
Excellent communication skills – both written and verbal – with the ability to build strong relationships and handle complex situations with empathy and professionalism
Analytical mindset with the ability to interpret data and identify improvement opportunities
Exceptional time management and organisational skills – able to prioritise effectively under pressure
A positive, methodical, and adaptable approach to work

Job Responsibility

Manage commercial vehicle customer requests from start to finish, ensuring quality and compliance with Kia UK standards and policies
Provide fair and efficient resolutions to customer enquiries and complaints
Collaborate closely with Kia UK specialist teams to enhance product and service knowledge
Support back-office administration, including goodwill or loss-of-use support
Evaluate and process financial goodwill payments where applicable
Achieve and exceed SLA targets, ensuring accuracy and attention to detail in every interaction
Contribute to continuous improvement through feedback, reporting, and process reviews
Provide guidance and support to other Customer Service Advisors and team members
Maintain compliance with all regulatory and information security standards, including GDPR and Health & Safety

What we offer

An annual performance bonus of up to £1500 per year
£500 a year to spend on things that boost your mental or physical wellness, like gym memberships, sportswear, wellness apps, and even extra healthcare for your family
Hybrid working following training
Team social events
Free parking
Access to education bursaries
A day off and a voucher to pamper yourself on your birthday
A company pension plan
A healthcare plan
A generous annual leave allowance, which grows the longer you stick around

Senior Technical Service Advisor

The Advanced Services team provides exceptional outcomes and remarkable customer...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6)
Reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN
Knowledge and experience of newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless
Experience working in large enterprises, Network service providers
ITIL Framework process knowledge
Experience with automation
Cisco/Arista/Aruba/Juniper product certifications or industry equivalents
Experience with customer facing roles
Bachelor's degree in Electrical/Electronic Engineering, Computer Science or equivalent
8+ years experience in designing, implementing, and solving technical problems of state-of-the-art Datacenter, IP/MPLS Networks

Job Responsibility

Customer advocate and single point of contact for customer for all post-sales service needs
Stay in alignment with customer and accounts team concerning services sales and delivery
Help support cases resolved as per SLAs and expedite/escalate critical issues
Provide relevant technical inputs to facilitate and expedite escalated problem resolution
Proactively escalate and bring people with required expertise together
Act as interlock between Customer and Professional Services, Advanced Services, and Education Services
Engage on major projects for service requirements, risk management, and expectation setting
Conduct periodic reviews with customer on service delivery metrics, SLA, and quality
Establish customer-specific operational status and reporting framework
Use technical knowledge to review and assess open software defects

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Senior Technical Service Advisor

The Advanced Services team provides exceptional outcomes and remarkable customer...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6)
Reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN
Experience with customer facing roles
Bachelor's degree in Electrical/Electronic Engineering, Computer Science or equivalent
8+ years experience in designing, implementing, and solving technical problems of state-of-the-art Datacenter, IP/MPLS Networks
High exposure to network operations environment
Ability to operate independently, including management of priorities in unstructured environment

Job Responsibility

Customer advocate and single point of contact for customer for all post-sales service needs
Stay in alignment with customer and accounts team concerning services sales and delivery
Help support cases resolved as per SLAs and expedite/escalate critical issues among technical support teams
Proactively escalates and brings people with required expertise together to bring critical issues to closure
Act as interlock between Customer and Professional Services, Advanced Services, and Education Services
Engage on major projects for service requirements, risk management, and expectation setting
Conduct Periodic reviews with customer on service delivery metrics, SLA, and quality
Establish customer-specific operational status and reporting framework
Use technical knowledge to review and assess open software defects
Assist customer in making use of proactive consulting services

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Fulltime

Senior Wealth Advisor

The Senior Wealth Advisor SAFE Act is a seasoned professional role focused on cl...

Location

United States , Miami

Salary:

70000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience
Experience in a proactive, successful sales and service role in the financial services industry
Strong analytical and financial skills
Strong verbal and written communication skills
Organized with strong attention to detail
Knowledge of Microsoft Office (Excel, Outlook, and Word) and experience in financial planning software preferred
Basic understanding of investment and financial planning strategies preferred
Must be a self-starter, problem solver and a goal-oriented team player able to work without direction
Securities Industry Essentials – SIE - Active Series 7, 66 (or 63 and 65) licenses
Group 1 insurance

Job Responsibility

Build relationships with new clients with the goal of bringing in new bank and brokerage assets
Deepen relationships with existing clients in PWM and Retail bank through the use of financial planning and excellent discovery and profiling skills
Respond to referrals and introductions generated through business partners and recommend the best offering to clients based on client profiling and suitability assessments
Make securities recommendations and provide investment advice to clients through a select number of solutions using firm models & research
Master referral opportunities to grow portfolio
Refer opportunities to segment partners where appropriate (including, but not limited to Senior Wealth Advisor, Small Business Partners, Home Lending Officer, etc.)
Acquire new clients through converting referral leads
Manage client follow-up and adhere to all Regulatory and Compliance operating procedures
Ensure that KYC/AML and other compliance norms are strictly adhered to
Partner with all roles on branch team to ensure all clients have a positive in-branch experience

What we offer

Medical, dental & vision coverage
401(k)
Life, accident & disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays.

Fulltime

Senior Living Sales Advisor

Sales Advisor – Make a Difference While Growing Your Career! Ackerly at Reeds Cr...

Location

United States , Hillsboro

Salary:

25.00 - 30.00 USD / Hour

Leisure Care

Expiration Date

Until further notice

Requirements

2 years of successful sales experience preferred
Excellent communication and relationship-building skills
Energy, enthusiasm, and a positive, people-focused approach
Bachelor’s degree preferred
Ability to work Tuesday – Saturday schedule (split weekends is a must)

Job Responsibility

Connect with prospective residents and families to understand their needs
Host tours and highlight the incredible lifestyle our community offers
Build relationships with referral sources and the local market
Partner with your team to meet occupancy goals and support community growth

What we offer

Medical, Dental, Vision
Early Wage Access
401(k)
10 days’ vacation per year & 1 hour of sick leave for every 30 hours worked
Bereavement & Jury Duty Leave
6 paid holidays 2 float holidays
Flexible Spending Accounts (Health & Dependent Care)
Meal Discounts
Tuition Assistance
Short-Term Disability

Fulltime

Senior Protection Advisor

We find ourselves needing a Senior Business Protection Advisor to help lead and ...

Location

United Kingdom , Northampton

Salary:

60000.00 GBP / Year

Wallace Hind

Expiration Date

Until further notice

Requirements

Demonstrable experience in a similar role for an IFA, Broker, Wealth Management Business
A recognised qualification in a financial service discipline, something FCA related i.e. CII
Meticulous attention to detail and the ability to communicate to a high level across all mediums

Job Responsibility

Become the Senior member of our protection team dealing with a variety of services but focusing on business protection and insurance
Show the ability to win business and manage your client base cross selling wherever possible
Deal with all client administration required and ensure retention of current business

What we offer

Generous commission / bonus scheme of circa £10-15k Year 1 & £20k pa thereafter
26 days holiday
Pension

Fulltime

Senior Sales Advisor

We have an amazing opportunity to join our Apricot family in one of our retail s...

Location

United Kingdom , Cardiff

Salary:

12.58 - 12.90 GBP / Hour

Apricot

Expiration Date

Until further notice

Requirements

Team leading experience
Stock management experience
Learn company procedures
Provide a great experience to every customer
Keen to participate in all training opportunities
Proactively integrate with all team members
Maintain & understand product knowledge
Embrace ownership of tasks
Adhere to all operational practices and procedures, i.e. deliveries, health and safety standards, stock takes & replenishment
Maintain Shop floor Image

Parttime

Customer Service Support Advisor

The Sales Advisor 2 assists as an advisory team member, applying processes and p...

Location

India , Gurugram

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Collaboration
Negotiation
Contract Management
Customer Service
Relationship Building
Requirements Analysis
Customer Relationship Management
Solution Selling
Decision Making
Growth Mindset

Job Responsibility

Assists in activities to support the expansion of the existing customer bases, lead generation across website and calls and the usage of BT's products and services, adhering to guidelines and general function policy with some supervision
Performs technical reviews of documentation, administration procedure and filing processes with some supervision
Develops a working level understanding of the assigned customer area processes and follows existing procedures to solve issues
Assists with the creation of custom reporting, metrics, data analysis such as information on customer ordering history and buying patterns, within guidelines and with some supervision
Refers any issues outside of procedures to a more senior sales advisory professional

Senior Service Advisor

360 Resourcing Solutions

Location:
United Kingdom , Wigan

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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Location:United Kingdom , Wigan

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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