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360 Resourcing Solutions Logo 360 Resourcing Solutions · Customer Service

Senior Service Advisor

United Kingdom, Bolton Employment contract 37000.00 - 41800.00 GBP / Year · Job Posted May 03, 2026
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Job Description

At Vertu Land Rover Bolton, we're proud to be part of one of the UK's largest motor retailers, and we have an exciting opportunity for a Senior Service Advisor to join our friendly and established team. Being a Senior Service Advisor at Vertu Land Rover Bolton means more than just handling bookings – it's about building lasting relationships and making every customer feel valued. So if you're passionate about delivering excellent customer experiences and want to grow your career with a business that truly invests in its people, we'd love to hear from you.

Job Responsibility

  • Managing customer communication throughout the service or repair process
  • Clearly setting expectations and providing timely updates
  • Advising on additional products or services that may benefit the customer
  • Meeting targets while maintaining exceptional service levels
  • Following up to ensure customers are fully satisfied with their experience

Requirements

  • Minimum of 2 years experience as a Service Advisor in a main dealership
  • A full UK driving licence

What we offer

  • 25 days holiday (rising with length of service) plus bank holidays
  • Access to online rewards platform with cashback and discounts across top retailers
  • Preferential service rates & colleague purchase schemes
  • Share incentive scheme & pension plan
  • Enhanced maternity & paternity leave
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