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SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community. We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day. We’re looking for a Senior SEO Specialist to lead and grow our organic search and AI-driven visibility efforts. In this role, you’ll set SEO strategies, optimize our website and content, manage a link-building team, and collaborate with cross-functional teams to drive traffic, conversions, and growth across multiple markets. You’ll cooperate closely with our Chief Marketing Officer, who guides the overall marketing strategy and supports the community to achieve great results together.
Job Responsibility:
Set and execute strategies to improve the organic rankings and search traffic, as well as LLMs visibility and traffic in several markets (US, Europe)
Research and implement new ideas for SEO and GEO growth
Optimize the website and onsite elements (page titles, URLs, redirects, internal link structures, SEO copy, and technical performance) to rank higher on search engines (Google, Bing), increase organic traffic, brand visibility, and conversions
Develop offsite optimization strategies
Optimize content to appear in AI-generated answers (e.g., ChatGPT, Gemini, Google AI Overviews)
Manage and guide a link-building team
Identify and optimize existing content to improve its search engine rankings and engagement, and discover new targeting keywords
Monitor, track, and analyze ranking performance on an ongoing basis, and optimize SEO campaigns as necessary
Manage and report SEO performance and optimization efforts on an ongoing and ad-hoc basis
Maintain a competitive edge, stay updated on industry trends, search engine algorithm changes, and the influence of generative AI
Collaborate with different teams, such as outreach, website management, analytics, content, and UI design on the execution of projects
Requirements:
Proven experience in B2B international environments
2+ years of technical SEO experience with a strong learning mindset
Proficiency in GA4, Google Search Console, and Google Tag Manager
At least Upper-Intermediate (B2) level of English (for working with international markets, platforms, analytics)
Hands-on experience with technical SEO tools such as Ahrefs and SE Ranking, LLM visibility analysis tools
Proven track record in searching, analyzing, and launching new SEO customer acquisition approaches
Experience in evaluating the effectiveness of current SEO strategies and identifying opportunities for improvement
Ability to research and analyze competitors to identify new site features and innovative SEO approaches for customer acquisition
Proven track record in creating and implementing SEO strategies, resolving technical issues, and integrating with UX and CRO for optimal results
Expertise in conducting technical SEO audits, on-page content reviews, keyword and opportunity analysis, competitive research, and international SEO
Experience with offsite SEO, authority building, link earning, and producing data-driven insights and reports
What we offer:
Provide services during business hours
Opportunity to cooperate fully remotely
Inclusive international environment
Compensation in USD
Rewards for referring friends
Work-life balance
Responsive leadership interested in your development and long-lasting cooperation
Greenhouse conditions for self-development
A culture built on trust, with no time-tracking requirements