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Due to the local law regulations, we are looking for a local candidate fluent in Arabic, French and English. The position involves ensuring the safety and security of the property, guests, and employees at The St. Regis La Bahia Blanca Resort Tamuda Bay.
Job Responsibility:
Patrol all areas of the property
Secure rooms
Assist guests with room access
Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit
Monitor Closed Circuit Televisions and alarm systems
Authorize, monitor, and document access to secured areas
Assist guests/employees during emergency situations
Respond to accidents, contact EMS or administer first aid/CPR as required
Gather information and complete reports
Maintain confidentiality of reports/documents, release information to authorized individuals
Defuse disturbances in accordance with company policies and procedures
Resolve safety hazard situations
Handle all interruptions and complaints
Escort unwelcome persons from the property
Ensure compliance with alcoholic beverage control laws
Call for assistance using proper code responses
Provide proper paperwork to employees
Assist management in training, motivating and coaching employees
Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Requirements:
Fluent in Arabic, French and English
High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience
Ability to patrol property, secure rooms, assist guests
Ability to conduct emergency drills, inspections, investigations
Ability to monitor CCTV and alarm systems
Ability to respond to emergencies, administer first aid/CPR
Ability to complete reports and maintain confidentiality
Ability to defuse disturbances and resolve safety hazards
Ability to handle interruptions and complaints
Ability to ensure compliance with alcoholic beverage control laws
Ability to read and visually verify information
Ability to visually inspect tools and equipment
Ability to use computers and/or point of sale systems
Physical ability to run, walk, jog, stand, sit, walk for extended periods
Physical ability to lift up to 50 pounds alone and over 75 pounds with assistance
Physical ability to move through narrow, confined, elevated spaces and over uneven surfaces
Physical ability to bend, twist, pull, stoop, reach overhead and below knees