Senior Security Officer Job at Four Seasons (Arusha)

Job Description

The Senior Security officer will be contact person for any of the emergency services. They will conduct himself/herself in a professional manner at all times. Adhere to the established standard of conduct and house rules, fire regulations and department procedures and policies. Must be organized, reliable, and have the initiative to work under minimal supervision.

Job Responsibility

Be the contact person for any of the emergency services
Conduct himself/herself in a professional manner at all times
Adhere to the established standard of conduct and house rules, fire regulations and department procedures and policies
Control room based which will include operating CCTV, responding to fire alarms, emergency calls, guest requests, filling security reports and other related function
Operate security communications equipment and other security systems effectively
Providing proactive security by utilizing CCTV and patrolling officers to coordinate deterrence of incidents and unsafe events
Ensure alertness of security officers by conducting regular radio checks and observing the same in CCTV
Sending out emergency messages in relevant groups, make follow ups of the reported emergency and update emergency contacts
Maintain confidentiality of all the information dealt with
Provide on-job training for other security employees on subjects’ related to control room operations and stay informed of all departmental regulations and procedures
Always multi-tasking – coordinating simultaneous mental, manual and visual activities
Demonstrate alertness and intuitiveness at all times
Ability to work under pressure as well working flexibly depending on operational requirements
Report to work on time, aware of schedule at all times and if unable to attend work, notifies the Security Supervisor or Director of Security and Loss Prevention in adequate time as stated in Employee Handbook
Document all communications and incidents which have taken place, including the completion and filing of theft/loss/damage reports, patrol findings and electronic security logs and ensure they are brought to the attention of the Department Head
Accept and secure items of lost property, create logs to assist identify and return these items to the rightful owner (Lost and Found)
As a key member of the hotel's emergency response team, be fully familiar with response and evacuation procedures including the fire panel and participate as a floor fire officer as required
Monitor and control the issuing of all hotel master keys and mechanical keys under your custody
Conduct key audit at 11pm and report any lost/unreturned keys as soon as found out they are missing
Make department head immediately aware of any incident or unusual events which require prompt response
Any other lawful duties assigned by the leadership team

Requirements

High school diploma or equivalent
Basic Security training from a reputable Security Institute/company
Minimum six months experience in the same role
Previous experience in hospitality industry or security preferred
Ability to operate computers and MS office package
Ability to communicate in English orally and verbally
Ability to manage a number of tasks at once, handling complicated matters efficiently and effectively while continuing to perform routine daily tasks

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