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The Enterprise Resilience Team is looking for a Senior Analyst primarily responsible for supporting the resiliency of the organization’s technical operations globally (Technology Recovery) while familiar with all other aspects of Business Continuity.
Job Responsibility:
Partner with team members within the Resilience Planning (RP) function to support regulatory compliance for all jurisdictions
Have an awareness of jurisdiction regulation and guidelines (e.g., DORA)
Train business partners on the program’s roles and responsibilities and ensure all staff within the entity are knowledgeable of our requirements
Facilitate cross-functional review sessions to promote technology recovery requirements and annual cycle requirements, with the ability to provide guidance and direction to obtain a successful recovery strategy
Create documentation according to methodology and formats based on the department standards
Monitor schedules and plans to ensure achievement of project results (project objectives, tasks, testing and documentation) in a timely manner
Facilitate exercise execution with all recovery team members while ensuring production operations are protected
Open and timely communication with project team and management regarding progress and planning
Manage recovery documentation, coordination and tracking of issues to closure/resolution
Escalate issues to management when necessary
Identify opportunities to improve and streamline processes involving the response to technology recovery
Abide by Mastercard’s security policies and practices
Ensure the confidentiality and integrity of the information being accessed
Report any suspected information security violation or breach
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Requirements:
Excellent written and spoken English language communication skills are a core requirement
Discipline relevant bachelor’s degree or equivalent combination of experience and formal education
Minimum of three years’ experience in a similar role
Certified Business Continuity Planner (CBCP) preferred / comparable certification
Fusion Risk Management Business Continuity software experience advantageous
Strong analytical background with the ability to identify deficiencies in recovery strategies, plans and internal processes
Ability to communicate user and technical information, both orally and in written form
Ability to work with all levels of management and technical staff
Ability to define and implement solutions based on strategic direction
Ability to drive consistent and repeatable results with limited supervision
Ability to manage large complex projects and multiple assignments, which may require prioritization of assignments with ability to multi-task with sense of urgency
Excellent oral and written communication and presentation skills
High level of self-motivation and superior time management
Confident decision maker and demonstrates task and objective ownership
High attention to detail, accurate and consistent (on time) delivery
Passion for personal development and learning
Nice to have:
Certified Business Continuity Planner (CBCP) preferred / comparable certification
Fusion Risk Management Business Continuity software experience advantageous
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