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The Senior Security Engineer will be responsible for operating and maintaining security platforms, ensuring high availability and performance. The role requires a bachelor's degree in Computer Science, Information Technology, or Cybersecurity, along with 5-10 years of experience. Key skills include SIEM, EDR, and strong problem-solving abilities. Certifications such as ITIL Foundation and cloud certifications are required. The position offers flexibility in work style and opportunities for professional development.
Job Responsibility:
Operate and maintain security platforms in accordance with agreed Service Level Agreements (SLAs) as defined in Service Levels and KPIs
Ensure high availability, performance, and reliability of all security tooling
Monitor platform health and proactively address performance issues
Manage platform upgrades, patches, and version control
Provide monthly health and performance reports for all managed security platforms
Manage onboarding of data sources to security platforms (e.g., log sources to SIEM)
Configure data parsing, normalization, and enrichment to ensure data quality
Design and maintain dashboards and visualizations for security monitoring and reporting
Ensure integration with other Security Services and Tooling across the ecosystem
Integrate security tools with recipients clients or Global's Splunk SIEM, CMDB, and ticketing systems
Implement SSO (Single Sign-On) and MFA (Multi-Factor Authentication) integration with recipient clients or Global's identity and access management systems
Enforce Role-Based Access Control (RBAC) across all security platforms
Conduct quarterly access reviews to ensure least-privilege access
Manage user provisioning and deprovisioning for Global, Service Recipients, and authorized Supplier personnel
Maintain auditable logs of all access changes
Ensure all access changes are logged and auditable per clients requirements
Manage security tool configurations in accordance with the Change Control Procedure
Document all configuration changes and maintain configuration baselines
Ensure configuration changes are approved by Global and/or Service Recipients before implementation
Maintain configuration management database (CMDB) entries for all security tooling
Support configuration audits and compliance reviews
Perform vulnerability scans of security tooling platforms in line with Vulnerability Management Service requirements
Apply patches within timelines defined by recipient clients or Global policies and standards
Report remediation status monthly
Escalate unpatched critical vulnerabilities immediately to recipient clients or Global service
Ensure security tooling platforms comply with recipient client or Global's patching policies
Report tooling-related incidents (outages, performance issues, security events) to Global and or Service Recipients immediately
Support Third Party vendor cases where Supplier actions affect system availability, integrity, or confidentiality
Provide written notice of vulnerability disclosures and critical defects in tooling without undue delay
Provide impact assessments and work-around proposals for tooling issues
Log all tooling-related incidents and vulnerabilities in the agreed ticketing system
Provide monthly reports detailing incident trends, vulnerability status, and remediation progress
Support tooling replacement activities when recipient clients or Global decides to replace existing tools
Participate in hypercare activities for Replacement Tooling up to and including implementation date
Ensure seamless migration of configurations, data, and integrations to new platforms
Cease use of Replaced Tooling by the specified replacement date
Requirements:
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field
Minimum 5-10 years of experience in a similar role
Security Operations Tools: SIEM, EDR, SOAR, CTI Platform, VMS, Brand Protection, CA and PKI Management platform