Senior Securities Operations Representative, Wells Fargo

Wells Fargo

Location:
Philippines, Taguig City

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Senior Securities Operations Representative to perform a variety of operational tasks for complex securities or process extensive knowledge of systems, provide ideas for improving or implementing processes, and perform moderately complex duties such as processing, researching inquires and reconciling transactions.

Job Responsibility:

Perform a variety of operational tasks for complex securities or process extensive knowledge of systems
Provide ideas for improving or implementing processes
Perform moderately complex duties such as processing, researching inquires and reconciling transactions
Review time sensitive documents
Provide training or work direction to less experienced staff
Address compliance and corporate governance issues for the department
Lead or participate in projects
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Voice support - inbound from 10 to 15 calls/day and outbound for clarification with the paperwork received
Submitting service request
Handles, answers and resolve through WTCG Escalation inbox
Delegates feedback
New Hire Training
Scheduling senior tasks between onshore and offshore

Requirements:

4+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
Completed bachelor's degree in any course
Blended experience in customer service and processing
Experience in customer service and demonstrates ability to anticipate customer’s needs
Excellent problem solving, analytical and technical skills with ability to apply critical judgment and come up with effective decisions
Strong verbal and written communication skills and proficiency for detailed documentation with ability to validate work
Ability to adapt to a fast-paced environment and perform under pressure with a high motivation and able to meet stringent deadlines with strong sense of urgency and results and detail orientation
Excellent Interpersonal skills - people and process management
Wiling to work on permanent night shift schedule that follow US holidays
Amenable to 100% onsite reporting in Five/Neo Building 31st Street Bonifacio Global Taguig City

Additional Information:

Job Posted:
April 27, 2025

Expiration:
May 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Securities Operations Representative

Wells Fargo

Location:Philippines, Taguig City

Category:Banking

Contract Type:Not provided