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Facilitate the scrum process with cross functional impact that involve moderately complex projects, non-projects, or maintenance work
Guide the scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint
Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met
Partner with discipline managers about governance policies and adherence to corporate standards
Facilitate the Scrum Agile ceremonies for the teams
Collaborate with product owners, program or project managers to communicate delivery of work product from the team and escalate key risks and issues impeding scrum team effectiveness
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Facilitate all Scrum events (Sprint Planning, Daily Scrum, Sprint Review, Retrospective) and ensure they are purpose‑driven and outcome‑focused
Remove impediments and actively manage dependencies and risks that impact team delivery
Coach teams to become self‑organizing, cross‑functional, and high‑performing
Partner closely with Product Owners to ensure a healthy, prioritized, and well‑refined backlog
Drive continuous improvement through data‑driven retrospectives and actionable follow‑ups
Requirements:
4+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Experience in Scrum, Agile, or equivalent demonstrated through one or a combination of the following: work experience, training, education
Nice to have:
Experience working on Identity and Access Management (IAM) or Cybersecurity related projects
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Ability to work effectively in a team environment
Knowledge and understanding of technology operations
Prior successful work leading scrum teams in a matrixed environment
Experience with one or more Agile tools such as Azure DevOps, JIRA, Confluence, etc.
Certified Scrum Master (CSM), Professional Scrum Master (PSM), or other accredited Scrum Master Certification
Ability to coach and mentor teams with excellent communication skills with the ability to concisely express highly technical concepts to non-technical business partners
Experience working in a large-scale enterprise sized environment