CrawlJobs Logo

Senior Scientist, Rider Experience

uber.com Logo

Uber

Location Icon

Location:
United States , Sunnyvale

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

190000.00 - 211000.00 USD / Year

Job Description:

Scientists at Uber use data to measure, analyze, and optimize all of Uber's products. On the Rider Experience Science team, you’ll have the opportunity to work on the core mobility business and influence the experience for millions of riders. We drive growth in the mobility business by understanding how riders use the app, delivering a seamless experience, and creating new personalized features. The Science work we do is diverse and helps to drive every stage of product development. Our toolkit includes experimentation, product analytics, and ML modeling. You will collaborate with other scientists, product managers, and business teams to understand the challenges in our space, then tackle problems that no one else has solved yet. Some of the key projects will include optimizing the rider conversion funnel, building targeting models for messaging in the app, and running large scale experiments to improve the UX. In this role, you’ll have exposure to many of the teams within Uber and an opportunity to influence the strategy for a core pillar of Uber’s business.

Job Responsibility:

  • Refine ambiguous questions and generate new hypotheses about the product through a deep understanding of data, our customers, and our business
  • Design experiments and interpret the results to draw detailed and impactful conclusions that inform our decisions
  • Define how our teams measure success by developing metrics in close partnership with cross functional partners
  • Develop data-driven insights and work with cross-functional partners to identify opportunities to improve the long-term strategy and product roadmaps
  • Collaborate with other Scientists and Engineers to build and improve data foundations
  • Present findings to business and executive audiences

Requirements:

  • Ph.D., M.S., or Bachelors degree in Statistics, Economics, Machine Learning, Operations Research, or other quantitative fields
  • 5+ years of industry or academic experience as an Applied or Data Scientist or equivalent (with at least two of those years in industry)
  • Experience in experimental design and analysis
  • Experience with exploratory data analysis, statistical analysis and testing, and model development
  • Proficiency in Python/R and SQL

Nice to have:

  • 7+ years of industry experience as a Data Scientist or equivalent
  • Strong business and product sense: delight in shaping vague questions into well-defined analyses and success metrics that drive business decisions
  • Experience collaborating with very senior stakeholders (Director+) and generating insights to shape strategy
  • Experience using statistical methodologies in a marketplace context
  • Experience guiding and mentoring other Data Scientists
What we offer:
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits (details at provided link)

Additional Information:

Job Posted:
April 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Scientist, Rider Experience

Senior Staff Scientist, Rider Science

At Uber, our mission is to reimagine how the world moves for the better. As part...
Location
Location
United States , San Francisco
Salary
Salary:
252000.00 - 280000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ph.D., M.S., or Bachelors degree in Statistics, Economics, Operations Research, or other quantitative fields
  • Minimum 6 years of industry experience in Data Science, Applied Science, or related roles, with a proven record of driving product impact
  • Deep expertise in Python or R, and statistical analysis
  • Advanced knowledge of experimentation and causal inference methodologies
  • Experience presenting to and influencing senior leadership and executives
Job Responsibility
Job Responsibility
  • Explore our rider data and carry out rigorous analysis to support your insights
  • Design, run, and analyze experiments to test hypothesis about our riders
  • Build models which could be applied in production to improve the rider experience or Uber’s business performance
  • Tell a compelling story about your findings to stakeholders and executives
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Senior Scientist, Rider Experience

Scientists at Uber use data to measure, analyze, and optimize all of Uber's prod...
Location
Location
United States , New York; Seattle; San Francisco
Salary
Salary:
190000.00 - 211000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ph.D., M.S., or Bachelors degree in Statistics, Economics, Machine Learning, Operations Research, or other quantitative fields
  • Mininum 3 years of industry or academic experience as an Applied or Data Scientist or equivalent (with at least two of those years in industry)
  • Experience in experimental design and analysis
  • Experience with exploratory data analysis, statistical analysis and testing, and model development
  • Proficiency in SQL and either Python or R
Job Responsibility
Job Responsibility
  • Refine ambiguous questions and generate new hypotheses about the product through a deep understanding of data, our customers, and our business
  • Design experiments and interpret the results to draw detailed and impactful conclusions that inform our decisions
  • Define how our teams measure success by developing metrics in close partnership with cross functional partners and creating AI systems to understand metric movements
  • Develop data-driven insights and work with cross-functional partners to identify opportunities to improve the long-term strategy and product roadmaps
  • Collaborate with other Scientists and Engineers to build and improve data foundations
  • Present findings to business and executive audiences
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Staff Scientist, Rider Booking Experience

At Uber, our mission is to reimagine how the world moves for the better. As part...
Location
Location
United States , New York; Seattle; San Francisco
Salary
Salary:
216000.00 - 240000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ph.D. or equivalent experience in a quantitative field such as Economics, Statistics, Machine Learning, or Applied Mathematics
  • Minumal 4 years of industry experience in Data Science, Applied Science, or related roles, with a proven record of driving product impact
  • Deep expertise in SQL, Python, and statistical analysis
  • Advanced knowledge of experimentation and causal inference methodologies
  • Experience presenting to and influencing senior leadership and executives
Job Responsibility
Job Responsibility
  • Drive Strategic Vision: Shape the vision for the mobility booking experience and translate the strategy into measurable goals, robust models, and scalable systems
  • Propose and defend data-driven hypotheses in senior and executive reviews
  • shape long-term product direction with clear narratives and analysis
  • Modeling, Metrics & Experimentation: Design and scale advanced machine learning and optimization systems to power steps in the booking flow
  • Establish key success metrics and measurement frameworks for features and launches
  • Incubate 0-to-1 solutions to evaluate and iterate on emerging AI user experiences
  • Cross-Functional Leadership: Partner deeply with engineering, product, and operations to identify impactful opportunities and co-drive execution from inception to delivery
  • Act as a scientific thought leader, mentoring junior scientists and influencing technical strategy across the organization
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Principal Scientist - Lever Efficiency

Uber has a broad set of levers including pricing, matching, search, and customer...
Location
Location
United States , New York; San Francisco; Sunnyvale
Salary
Salary:
288000.00 - 320000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Industry Experience: 8 or more years of industry experience as an Applied Scientist, Data Scientist, or equivalent, with a track record of solving strategically important problems
  • Domain Expertise: Deep expertise in long-term value measurement, incrementality, and efficiency analysis within a high-scale environment
  • Technical Foundations: Mastery of experimental design, causal analysis, statistics, and optimization
  • Tools: High proficiency in SQL and Python to handle and scale models for large-scale datasets
  • Strategic Communication: Ability to translate complex technical concepts into actionable business strategy for non-technical stakeholders
Job Responsibility
Job Responsibility
  • Architect and Lead the creation of a company-wide efficiency measurement framework, defining how we value every lever from rider promotions to support investments
  • Navigate Ambiguity to identify massive measurement gaps across budgeted and unbudgeted initiatives, proposing and executing experiments to close them
  • Partner and Influence scientists and product leaders across the company, building the data foundations and visualizations required to see the "big picture" of Uber’s efficiency
  • Scale through Systems by designing and executing complex experiments to validate and quantify the largest identified opportunities, often working with imperfect information
  • Communicate with Impact, synthesizing complex causal findings into clear, compelling narratives for senior business leaders and executive audiences to drive investment decisions
  • Own the Outcome by prioritizing opportunities with the greatest business impact, ensuring we aren't just measuring for the sake of science, but for the sake of the real world
  • Raise the Bar for technical leadership, acting as a multiplier who identifies opportunities for better performance and reduction of "science debt" across the organization
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Senior Scientist, Rider Pricing & Incentives

Scientists at Uber use data to analyze, improve and automate all aspects of Uber...
Location
Location
United States , New York; Seattle; San Francisco; Sunnyvale
Salary
Salary:
190000.00 - 211000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ph.D., M.S., or Bachelors degree in Statistics, Economics, Machine Learning, Operations Research, or other quantitative fields
  • 4+ years of industry or academic experience as an Applied or Data Scientist or equivalent (with at least two of those years in industry)
  • Experience in experimental design and analysis
  • Experience with exploratory data analysis, statistical analysis and testing, and model development
  • Proficiency in Python/R and SQL
Job Responsibility
Job Responsibility
  • Use data to understand product performance and to identify improvement opportunities
  • Develop novel experimentation and/or measurement methodology for use in large-scale marketplace settings
  • Analyze data and build dashboards for monitoring of KPIs and market health
  • Design and execute product experiments and interpret the results to draw detailed and actionable conclusions
  • Present findings to inform business decisions
  • Collaborate with cross-functional teams across disciplines such as product, engineering, operations, and marketing to drive system development end-to-end from ideation to productionization
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Senior Data Scientist

As a Senior Data Scientist on Lime’s Rider DSA team, you will play a critical ro...
Location
Location
United States; Canada
Salary
Salary:
150000.00 - 207000.00 USD / Year
li.me Logo
Lime
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • MS or PhD in Statistics, Economics, Computer Science, Applied Mathematics, Operations Research, or a related quantitative field
  • 5+ years of industry experience as a Data Scientist, ideally in product analytics, growth, or consumer-facing platforms
  • Deep understanding of probability and statistics, including causal inference and experimental design
  • Proficiency in SQL and Python, with end-to-end experience with data—including querying, data manipulation, aggregation, analysis, visualization, and model deployment
  • Machine Learning & Modeling: Strong understanding of predictive modeling, price elasticity estimation, and customer segmentation techniques
  • Business Acumen: Business intuition for how retention and loyalty levers impact user growth and long-term value
  • Strong communication skills with the ability to convey technical concepts to non-technical stakeholders
Job Responsibility
Job Responsibility
  • Design, run, and analyze experiments to optimize rider experience and improve retention outcomes
  • Define project goals, success metrics, and measurement frameworks to ensure clarity and alignment across initiatives
  • Deliver data-driven solutions by translating complex analyses into clear, actionable recommendations in compelling ways that influence strategy and roadmap decisions
  • Partner with Product and other teams to evaluate and refine retention-focused initiatives such as onboarding flows, memberships, and loyalty programs
  • Conduct deep-dive analyses to identify patterns, diagnose problems, and inform strategic decisions around rider engagement
  • Identify key “aha” moments that predict long-term retention and quantify their impact on rider behavior
What we offer
What we offer
  • Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits
  • Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution
  • Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits
  • Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays
  • Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace
  • Offers Equity
  • Offers Bonus
  • Fulltime
Read More
Arrow Right

Sr. Staff Engineer, Matching & Segmentation

We are seeking a Sr. Staff Engineer and Tech Lead to join Uber's Mobility Matchi...
Location
Location
United States , San Francisco
Salary
Salary:
267000.00 - 297000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Computer Engineering, or a related technical field
  • 8-10+ years of professional software development experience, building and operating systems in production environments
  • Strong knowledge of backend development, distributed systems, and system design for large-scale, low-latency applications
  • Experience with ML systems, optimization algorithms, or real-time decision systems in production
  • Demonstrated ability to lead complex, multi-team technical initiatives with significant cross-org dependencies
  • Excellent communication skills and the ability to collaborate effectively with cross-functional teams including Product, Science, and Operations
  • Proven ability to mentor and elevate other engineers, including Senior and Staff-level ICs
Job Responsibility
Job Responsibility
  • Be the Tech Lead for a complex domain within Matching & Segmentation, setting technical direction and driving architecture decisions across matching algorithms, segmentation models, forecasting systems, and real-time marketplace infrastructure
  • Design, develop, and deploy ML and optimization systems that solve high-impact business problems at scale — including real-time matching, reinforcement learning-based dispatch, and experiment-driven product development
  • Lead projects that span across orgs (e.g., matching, driver pricing, rider pricing, surge, platform) with significant cross-org dependencies and design complexity
  • Collaborate closely with Scientists, Product Managers, and peer engineering teams to define technical strategy, translate business requirements into system designs, and deliver high-quality solutions
  • Drive ongoing improvements in system reliability, performance, scalability, and efficiency through strong engineering practices, automation, and observability
  • Mentor and grow engineers across the organization, including Senior and Staff engineers, raising the technical bar and fostering a culture of engineering excellence
  • Contribute to the design and evolution of Uber's large-scale experimentation infrastructure, including Switchback experiments that power marketplace optimization decisions
  • Deliver and review technical designs, code, and documentation to a high standard, and champion best practices in data management, data quality, and service deployment
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right
New

Engineer I, EHS

You, as Engineer I, EHS, will support supervisors by providing tools and advice ...
Location
Location
Costa Rica , Cartago
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in occupational health and safety, or equivalent experience, or higher education in related areas
  • Experience in related fields of 1 years minimum
  • Sophisticated English, bilingual desirable
  • Certification in ISO 14001:2014, ISO 45001:2018 and ISO 50001 standards (desirable)
  • Internal Auditor Certificate (desirable)
Job Responsibility
Job Responsibility
  • Promote compliance with quality requirements, Good Manufacturing Practices (GMPs) and Good Documentation Practices (GDP)
  • Promote and participate in ICare's initiatives: if you see something, do something
  • Respond to and resolve in a timely manner the problems that may affect the quality, safety or efficiency of the product or the regulatory consistency of the process
  • Continuously seek regulatory completion in your process
  • Stay aligned with EHS rules and procedures
  • Ensure the people in your charge follow them
  • Provide crucial training spaces for EHS issues
  • Promote the culture of safety, and ensure compliance with all the guidelines that the organization settles vital to align with the applicable legal and/or corporate requirements of its area passionate about protecting safety, its own health and that of its personnel in charge, and the environment
  • Build, coordinate and implement the company's Ergonomics program
  • Build, coordinate and implement the company's Environmental program (Management of waste, wastewater, air emissions, drinking water, identification and evaluation of environmental aspects, assessment of relevant regulations, training, among others)
Read More
Arrow Right