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The Senior SAP SuccessFactors Consultant role involves managing client landscapes and implementing SAP best practices. Candidates should have strong expertise in SAP SuccessFactors modules, particularly Employee Central, and excellent communication skills. The position requires a minimum of 7 years of experience, with certifications in relevant SAP modules being essential. This role is crucial for delivering high-quality results and enhancing client satisfaction.
Job Responsibility:
Work within an offshore SF Team to deliver the highest quality results for our UK client within deadlines for BAU and SF Projects
Work directly with the client gathering requirements to analyse, design and/or implement technology using SAP best practice
Contribute accurate and timely, weekly and Monthly reports to Client
Manage ticket escalations: root cause analysis, providing solution/ workaround and effective communication with Clients
Make sure the governance adherence, as per client policy and processes ,for BAU Incidents, Service Request and Change Requests/ Enhancement requests
Manage , plan, demonstrate and support Successfactors Half yearly release with Business partners/ PS Systems Team
Support the growing Successfactors Landscape. Actively support Successfactors Instance refresh in co-ordination with Working Environment Group and cross functional teams like Finance and Payroll
Keep up to date with latest SAP SF release/ enhancements and have appetite to learn new functionalities such as Joule/AI
Requirements:
Certified in SAP SuccessFactors Employee Central, Time Management, Recruiting, and Onboarding
Active certification in Employee Central is required
Recruiting and Onboarding certification is preferred
Experience in managing client SF landscape presenting delta releases to clients by analysing current configurations and managing system refresh and post-refresh activities
Experience as a senior resource working within an offshore dedicated team linked to contracted service owned/managed by another country i.e. UK
Knowledge and/or certification in another SF modules such as Performance Management
Knowledge of AskHR
Understanding SAP SuccessFactors Joule, SAP BTP, and how they integrate with each other
Knowledge of SAP HCM, S4 HANA and CPI Integrations
Knowledge of ITIL
Minimum of 7 years of experience
Excellent verbal, written English and confident delivery when communicating
Excellent communication and stakeholder management skills
Be able to mentor and boost the development your peers within your offshore team