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We are seeking a Senior SAP QA Test Manager to lead quality assurance efforts for a major enterprise SAP program in Toronto. In this role, you will be responsible for the strategic coordination, planning, and execution of QA activities to ensure the delivery of high-quality business solutions. You will act as a key auditor and quality inspector, ensuring that project documentation, solution architecture, and business requirements are perfectly aligned. This is a critical leadership role requiring a deep understanding of how large-scale system implementations are impacted by business process changes.
Job Responsibility:
QA Strategy & Auditing: Execute QA strategies established by the Director of Quality Assurance. Audit business requirement documents for quality, adherence to standard terms, and process integrity
Test Planning & Design: Develop comprehensive QA plans for capital projects and operating initiatives. Lead the development of functional, regression, and usability test scenarios and data
Execution & Oversight: Lead manual and automated testing efforts. Plan and coordinate end-to-end business process testing sessions with internal resources and business users
Risk Management: Review project charters, schedules, and process documentation to identify systemic risks and areas for improvement. Assess quality risks based on validation results and provide mitigation recommendations
Defect & Traceability Management: Manage a full-cycle defect recording process using standard tools (Azure DevOps). Maintain the Requirements Traceability Matrix (RTM) to ensure 100% coverage
UAT Coordination: Facilitate and assist business users through User Acceptance Testing (UAT) cycles to ensure the solution meets functional and operational needs
Operational Readiness: Support change management, training, go-live, and post-implementation activities. Conduct occasional site visits within the transit network to validate system functionality in real-world environments
Requirements:
Minimum 10 years of senior-level QA experience, specifically in major IT implementations
Mandatory 5+ years of experience in QA test planning, design, and execution specifically within SAP implementations
Expert hands-on knowledge of Azure DevOps for requirements and test management
Proficiency in MS Office tools is required
Post-secondary education in a related discipline
Excellent written and verbal communication skills
capable of liaising between technical teams and senior business stakeholders
Nice to have:
Experience with Tricentis automation tools (Tosca) is highly desirable
QA certifications (e.g., ISTQB) or ITIL are considered assets
Previous experience in the Public Service or Transit industry
CBAP certification is a plus
What we offer:
Long-Term Engagement: A 16-month contract provides significant project stability and depth of impact
Strategic Leadership: Play a defining role in the quality standards of a major public transit infrastructure project
Hybrid Flexibility: Enjoy a balanced work-life schedule with a centrally located Toronto office
Enterprise Technology: Gain experience leading QA within a complex SAP landscape utilizing modern automation tools like Tricentis