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We are looking for a Senior SAP Manufacturing Consultant (PP, PP-DS) to join our Inetum SAP Business Line team and be part of a work culture focused on people and our clients.
Job Responsibility:
Point of contact between INETUM and the client for the manufacturing business area
Ensure fluid communication with other business domains to ensure seamless integration
Develop, together with the client, the maintenance and new development activity plan, respecting the CORE solution
Ensure compliance with service levels, SLAs, and response times
Ensure the resolution of incidents, business incidents, and service requests
Support the technical team with functional requirements
Ensure testing is performed and test evidence is documented
Provide information for the ticketing tool
Operationalize the third-party relationship plan and ensure the first level of resolution of conflicts and problems that may arise in support
Resolve operational issues: participate in the Operational Management Committee and prepare supporting documentation for these meetings (e.g., status of high-priority orders, critical incidents, activity plan)
Responsible for tickets and backup for the work of team members in their domain
Requirements:
Technical specialist in the SAP Manufacturing functional domain
Strong Knowledge of the modules: PP, S4Hana PP-DS and or APO PP-DS
Excellent communication skills, both verbal and written (Portuguese and English)
English level B2 or higher
Good analytical skills
Attention to detail
Driven to teamwork
Knowledge in Chemical, Pharmaceutical or Foods Industries
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