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Senior SAP CRM Lead

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Vodafone

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Location:
India , Pune

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are seeking an experienced SAP CRM specialist who can architect and lead CRM solutions across cloud and on‑premises environments. The individual will guide end‑to‑end SAP delivery cycles, interpret business requirements, map them to SAP processes, and ensure seamless execution within agile project teams at VOIS.

Job Responsibility:

  • Contribute to the EVO Application Development and Lead teams to deliver SAP CRM and SAP Cloud project requirements
  • Analyse business requirements and assess organisational needs for data handling within CRM processes
  • Identify integration challenges and design effective solutions
  • Collaborate with local experts and the wider business community to ensure alignment and clarity
  • Explain processes and system functionalities to end users and business stakeholders

Requirements:

  • Demonstrated expertise in SAP CRM with strong solution‑design capabilities
  • 6–8 years of experience in a lead capacity overseeing CRM solution activities
  • Hands‑on experience with interface development, enhancements, reporting, data migration tools, and documentation such as FS, TS, and test scripts
  • Comprehensive understanding of development, rollout, and data migration project phases
  • Experience working within agile frameworks
  • Strong verbal and non‑verbal communication skills

Nice to have:

Strong grasp of CRM business processes and experience in innovation and change management

What we offer:
  • Opportunities to lead high‑impact SAP CRM projects across cloud and on‑premises platforms
  • Exposure to large‑scale enterprise transformation initiatives within VOIS
  • Collaboration with global teams and diverse business stakeholders
  • A workplace that encourages learning, innovation, and process excellence

Additional Information:

Job Posted:
March 04, 2026

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