Senior SAP CRM Lead Job at Vodafone (Pune)

Senior CRM Lifecycle Consultant

As a Senior CRM Lifecycle Consultant, you translate CRM and Digital Marketing st...

Location

Netherlands , Amsterdam; Rotterdam

Salary:

Not provided

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

4–6+ years of experience in CRM, marketing automation, lifecycle marketing, or customer journey design
Strong understanding of customer behaviour, lifecycle thinking, and segmentation models
Hands-on experience with one or more CRM platforms (like Salesforce Marketing Cloud, Bloomreach, Adobe Campaign, Microsoft Dynamics, SAP Emarsys etc.)
Proven ability to translate abstract strategy into clear, actionable lifecycle designs
A data-informed, performance-driven mindset with strong familiarity with CRM KPIs
Confidence in client-facing environments, able to clearly explain lifecycle concepts and impact
A structured way of working, with strong stakeholder management and collaboration skills
Located and available to start working directly from our Amsterdam or Rotterdam offices
Full working proficiency in English

Job Responsibility

Design detailed end-to-end lifecycle blueprints, including welcome, onboarding, engagement, upsell, retention, loyalty, and winback programmes
Define audiences, segmentation logic, triggers, lifecycle moments, and messaging principles across touchpoints
Own the “what” and “when” of customer interactions throughout the lifecycle
Brief Email Consultants on journey intent, structure, KPIs, and execution requirements, while partnering closely with CRM Engineers to define data needs, tracking, and technical dependencies
Collaborates with content, media, and data teams to optimise cross-channel orchestration and maximise client performance
Identify gaps and opportunities across the lifecycle and proactively propose improvements
Leverage data-driven insights and lifecycle performance metrics (KPIs, conversion, retention) to inform strategic recommendations and optimisation initiatives
Ensure all lifecycle journeys and content align with strategic goals, CX principles, and brand guidelines
Acts as the client lead on accounts, providing guidance and mentorship to junior and medior consultants

What we offer

A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year
24 vacation days per year and the possibility to buy an unlimited number of extra vacation days
DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs
Contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office
Discount on your lease bike
Hassle free-commutes with an NS Business Card

Fulltime

New

Senior Manager, Customer Experience (CX) Technology Engineering

In this role, you will lead the engineering execution, governance, and operation...

Location

United States

Salary:

Not provided

Valvoline Global

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, or equivalent, Engineering, Information Systems, or related field
10+ years of experience in enterprise application engineering, platform engineering, or solution delivery
5+ years of leadership experience managing engineering teams within large, complex organizations
Proven experience leading globally distributed engineering organizations
Strong experience across Salesforce ecosystems and enterprise integration architectures
Experience supporting large-scale enterprise transformation initiatives
Experience with CI/CD, DevOps practices, release governance, and enterprise delivery models
Strong stakeholder communication and cross-functional leadership skills

Job Responsibility

Lead the engineering execution, governance, and operational maturity of Valvoline Global Operations' Customer Experience (CX) technology platforms across global markets
Partner closely with CX Product Owners, CX Delivery leadership, Enterprise Architecture, Program Management and engineering teams to deliver scalable, secure, and supportable solutions across Salesforce, DASH/SAP Commerce Cloud, integrations, and related CX ecosystems
Balance engineering and development leadership, release governance, architecture alignment, technical delivery execution, DevOps maturity, and team development across globally distributed engineering teams
Establish and enforce engineering standards, release governance processes, and technical quality expectations across global delivery teams
Drive engineering execution across large-scale, multi-region initiatives and enterprise transformation programs
Partner with Enterprise Architecture to ensure alignment with enterprise technology standards, security requirements, and architectural patterns
Govern platform scalability, resiliency, maintainability, and operational sustainability
Lead technical design reviews, architecture governance checkpoints, and engineering risk assessments
Provide technical feasibility analysis, engineering estimates, and delivery impact assessments
Define and maintain platform engineering roadmaps focused on modernization, scalability, resiliency, and operational maturity

New

Senior Manager, Customer Experience (CX) Technology Engineering

In this role, you will lead the engineering execution, governance, and operation...

Location

United States

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, or equivalent, Engineering, Information Systems, or related field
10+ years of experience in enterprise application engineering, platform engineering, or solution delivery
5+ years of leadership experience managing engineering teams within large, complex organizations
Proven experience leading globally distributed engineering organizations
Strong experience across Salesforce ecosystems and enterprise integration architectures
Experience supporting large-scale enterprise transformation initiatives
Experience with CI/CD, DevOps practices, release governance, and enterprise delivery models
Strong stakeholder communication and cross-functional leadership skills
Salesforce platform engineering and architecture
Salesforce APIs and integration patterns

Job Responsibility

Lead the engineering delivery organization supporting Salesforce, SAP Commerce Cloud, integrations, and related CX tools and systems
Establish and enforce engineering standards, release governance processes, and technical quality expectations across global delivery teams
Drive engineering execution across large-scale, multi-region initiatives and enterprise transformation programs
Partner with Enterprise Architecture to ensure alignment with enterprise technology standards, security requirements, and architectural patterns
Govern platform scalability, resiliency, maintainability, and operational sustainability
Lead technical design reviews, architecture governance checkpoints, and engineering risk assessments
Provide technical feasibility analysis, engineering estimates, and delivery impact assessments
Define and maintain platform engineering roadmaps focused on modernization, scalability, resiliency, and operational maturity
Drive technical debt reduction strategies and platform health improvement initiatives
Establish engineering best practices across CI/CD, DevOps, release management, environment strategy, observability, and quality engineering

Key Account Manager

The key account manager (KAM) is responsible for handling Buhler's strategically...

Location

United States , Plymouth

Salary:

125000.00 - 150000.00 USD / Year

Bühler Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in business or equivalent
8+ year's proven success in capital equipment sales
or a combination of education and experience
Microsoft Office required
AutoCAD, Project Wise, D3 preferred
enterprise software, such as SAP preferred
Highly driven, with passion for excellence in customer service and customer management with a confident assertive style
Strong relationship building, sales and negotiating skills
Sufficient technical knowledge of products to be sold
Strong presentation skills, written and verbal communication and interpersonal skills, ability to build interpersonal relationships

Job Responsibility

Understand key customers' long-term business goals, associated pain points and identify suitable upselling and cross-selling opportunities
Develop and maintain a solid and trusting relationship with key accounts
Lead the implementation and solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
Build relationship with key decision makers at customer organization and understand the internal organizational dynamics of key customers
Responsible for revenue, order booking and P&L of the client business and growing the business
Lead a joint strategic account planning process with key customers that develops mutual performance objectives, financial targets, and critical milestones
Cultivate consulting relationships with customers, form customer relationships at multiple levels to provide good service, develop future business opportunities, and gain referrals
Conduct comprehensive account review at least quarterly with key customers
Responsible for the development and achievement of sales through the direct sales channel
Write business plans for all current and opportunity tender business

What we offer

Maternity and paternity leave
Vacation and sick time entitlement
Retirement plan with generous company contribution
Comprehensive healthcare
Protection in the event of disability
Great and dynamic work environment

Senior IT ERP Analyst, OTC

We are seeking a highly skilled Senior ERP Analyst to join our IT organization a...

Location

United States , Broomfield

Salary:

119000.00 - 150000.00 USD / Year

Hunter Douglas

Expiration Date

June 20, 2026

Requirements

Bachelor’s degree (or equivalent) in Information Systems, Computer Science, Business Administration or related discipline
Minimum 6 – 8 years of hands-on experience in SAP OTC/Sales & Distribution (SD) functional roles
including recent experience in SAP S/4HANA environments
Demonstrated experience with one or more full-life-cycle SAP implementations (preferably S/4HANA) and sustainment support
Proven experience designing and supporting system integrations (IDocs, middleware, EDI, APIs) between SAP and external systems (e-commerce portals, CRM, trading partners)
Expert knowledge of SAP SD/OTC configuration: order types, item categories, schedule lines, deliveries, billing, pricing procedures, output determination, credit management
Solid understanding of integration concepts and landscape: IDoc types, interface design, middleware tools (SAP CPI or equivalent)
Expert ability to translate business problems into detailed functional specifications, liaise with developers/integration teams, and oversee end-to-end solution delivery
Expert analytical, problem-solving and data-integrity skills
Expert written and verbal communication skills, able to engage with both technical and business audiences

Job Responsibility

Act as the functional lead for SAP S/4HANA OTC: sales order entry, pricing, availability check, delivery, billing, credit & collections, customer master data
Collaborate with business users and cross-functional IT/integration teams to gather, analyze and document business requirements, configuration needs, and integration requirements (IDocs, middleware, API)
Design and configure SAP OTC modules and related enhancements, translating business requirements into functional specifications (WRICEF) and facilitating system design, build, testing and go-live activities
Drive integration between SAP and external ordering, e-commerce, CRM or third-party systems using IDoc, EDI or middleware platforms
monitor and resolve interface issues, ensure data integrity and consistency
Provide system support & maintenance post go-live: troubleshoot functional and integration issues, lead root-cause analyses, propose and implement corrective actions and process improvements
Work with master-data, supply chain and logistics leads to ensure material, customer and pricing data governance supporting the OTC solution
Partner with business process owners to identify and implement continuous improvements leveraging SAP best practices and new functionality
Develop and deliver user training materials, documentation and ongoing support to business users and key stakeholders
Participate in project planning, change control, release management and system governance—ensuring adherence to standards, controls and operational excellence

What we offer

Annual base salary range: $119,000.00 - $150,000.00
Bonus target range: 25%
Generous benefits package including medical, dental, vision, life, disability
A company culture that prioritizes internal development and professional growth
Enjoy our Flexible Time Off (FTO) program designed to support work–life balance (excludes new hires in Illinois)
401(k) plan with a degree of employer matching
Paid parental leave
Wellness programs and product discounts

Fulltime

!

Senior IT ERP Analyst, OTC

We are seeking a highly skilled Senior ERP Analyst to join our IT organization a...

Location

United States , Cerritos

Salary:

119000.00 - 150000.00 USD / Year

Hunter Douglas

Expiration Date

June 20, 2026

Requirements

Bachelor's degree (or equivalent) in Information Systems, Computer Science, Business Administration or related discipline
Minimum 6 – 8 years of hands-on experience in SAP OTC/Sales & Distribution (SD) functional roles
including recent experience in SAP S/4HANA environments
Demonstrated experience with one or more full-life-cycle SAP implementations (preferably S/4HANA) and sustainment support
Proven experience designing and supporting system integrations (IDocs, middleware, EDI, APIs) between SAP and external systems (e-commerce portals, CRM, trading partners)
Expert knowledge of SAP SD/OTC configuration: order types, item categories, schedule lines, deliveries, billing, pricing procedures, output determination, credit management
Solid understanding of integration concepts and landscape: IDoc types, interface design, middleware tools (SAP CPI or equivalent)
Expert ability to translate business problems into detailed functional specifications, liaise with developers/integration teams, and oversee end-to-end solution delivery
Expert analytical, problem-solving and data-integrity skills
Expert written and verbal communication skills, able to engage with both technical and business audiences

Job Responsibility

Act as the functional lead for SAP S/4HANA OTC: sales order entry, pricing, availability check, delivery, billing, credit & collections, customer master data
Collaborate with business users and cross-functional IT/integration teams to gather, analyze and document business requirements, configuration needs, and integration requirements (IDocs, middleware, API)
Design and configure SAP OTC modules and related enhancements, translating business requirements into functional specifications (WRICEF) and facilitating system design, build, testing and go-live activities
Drive integration between SAP and external ordering, e-commerce, CRM or third-party systems using IDoc, EDI or middleware platforms
monitor and resolve interface issues, ensure data integrity and consistency
Provide system support & maintenance post go-live: troubleshoot functional and integration issues, lead root-cause analyses, propose and implement corrective actions and process improvements
Work with master-data, supply chain and logistics leads to ensure material, customer and pricing data governance supporting the OTC solution
Partner with business process owners to identify and implement continuous improvements leveraging SAP best practices and new functionality
Develop and deliver user training materials, documentation and ongoing support to business users and key stakeholders
Participate in project planning, change control, release management and system governance—ensuring adherence to standards, controls and operational excellence

What we offer

Annual base salary range: $119,000.00 - $150,000.00
Bonus target range: 25%
Generous benefits package including medical, dental, vision, life, disability
A company culture that prioritizes internal development and professional growth
Flexible Time Off (FTO) program
401(k) plan with a degree of employer matching
Paid parental leave
Wellness programs and product discounts

Fulltime

!

Senior IT ERP Analyst, OTC

Hunter Douglas is the world’s leading manufacturer of window coverings and a maj...

Location

United States , New York

Salary:

119000.00 - 150000.00 USD / Year

Hunter Douglas

Expiration Date

June 20, 2026

Requirements

Bachelor's degree (or equivalent) in Information Systems, Computer Science, Business Administration or related discipline
Minimum 6 – 8 years of hands-on experience in SAP OTC/Sales & Distribution (SD) functional roles
including recent experience in SAP S/4HANA environments
Demonstrated experience with one or more full-life-cycle SAP implementations (preferably S/4HANA) and sustainment support
Proven experience designing and supporting system integrations (IDocs, middleware, EDI, APIs) between SAP and external systems (e-commerce portals, CRM, trading partners)
Expert knowledge of SAP SD/OTC configuration: order types, item categories, schedule lines, deliveries, billing, pricing procedures, output determination, credit management
Solid understanding of integration concepts and landscape: IDoc types, interface design, middleware tools (SAP CPI or equivalent)
Expert ability to translate business problems into detailed functional specifications, liaise with developers/integration teams, and oversee end-to-end solution delivery
Expert analytical, problem-solving and data-integrity skills
Expert written and verbal communication skills, able to engage with both technical and business audiences

Job Responsibility

Act as the functional lead for SAP S/4HANA OTC: sales order entry, pricing, availability check, delivery, billing, credit & collections, customer master data
Collaborate with business users and cross-functional IT/integration teams to gather, analyze and document business requirements, configuration needs, and integration requirements (IDocs, middleware, API)
Design and configure SAP OTC modules and related enhancements, translating business requirements into functional specifications (WRICEF) and facilitating system design, build, testing and go-live activities
Drive integration between SAP and external ordering, e-commerce, CRM or third-party systems using IDoc, EDI or middleware platforms
monitor and resolve interface issues, ensure data integrity and consistency
Provide system support & maintenance post go-live: troubleshoot functional and integration issues, lead root-cause analyses, propose and implement corrective actions and process improvements
Work with master-data, supply chain and logistics leads to ensure material, customer and pricing data governance supporting the OTC solution
Partner with business process owners to identify and implement continuous improvements leveraging SAP best practices and new functionality
Develop and deliver user training materials, documentation and ongoing support to business users and key stakeholders
Participate in project planning, change control, release management and system governance—ensuring adherence to standards, controls and operational excellence

What we offer

Annual base salary range: $119,000.00 - $150,000.00
Bonus target range: 25%
Generous benefits package including medical, dental, vision, life, disability
A company culture that prioritizes internal development and professional growth
Enjoy our Flexible Time Off (FTO) program designed to support work–life balance (excludes new hires in Illinois)
401(k) plan with a degree of employer matching
Paid parental leave
Wellness programs and product discounts

Fulltime

!

Senior IT ERP Analyst, OTC

We are seeking a highly skilled Senior ERP Analyst to join our IT organization a...

Location

United States , Salt Lake City

Salary:

119000.00 - 150000.00 USD / Year

Hunter Douglas

Expiration Date

June 20, 2026

Requirements

Bachelor’s degree (or equivalent) in Information Systems, Computer Science, Business Administration or related discipline
Minimum 6 – 8 years of hands-on experience in SAP OTC/Sales & Distribution (SD) functional roles
including recent experience in SAP S/4HANA environments
Demonstrated experience with one or more full-life-cycle SAP implementations (preferably S/4HANA) and sustainment support
Proven experience designing and supporting system integrations (IDocs, middleware, EDI, APIs) between SAP and external systems (e-commerce portals, CRM, trading partners)
Expert knowledge of SAP SD/OTC configuration: order types, item categories, schedule lines, deliveries, billing, pricing procedures, output determination, credit management
Solid understanding of integration concepts and landscape: IDoc types, interface design, middleware tools (SAP CPI or equivalent)
Expert ability to translate business problems into detailed functional specifications, liaise with developers/integration teams, and oversee end-to-end solution delivery
Expert analytical, problem-solving and data-integrity skills
Expert written and verbal communication skills, able to engage with both technical and business audiences

Job Responsibility

Act as the functional lead for SAP S/4HANA OTC: sales order entry, pricing, availability check, delivery, billing, credit & collections, customer master data
Collaborate with business users and cross-functional IT/integration teams to gather, analyze and document business requirements, configuration needs, and integration requirements (IDocs, middleware, API)
Design and configure SAP OTC modules and related enhancements, translating business requirements into functional specifications (WRICEF) and facilitating system design, build, testing and go-live activities
Drive integration between SAP and external ordering, e-commerce, CRM or third-party systems using IDoc, EDI or middleware platforms
monitor and resolve interface issues, ensure data integrity and consistency
Provide system support & maintenance post go-live: troubleshoot functional and integration issues, lead root-cause analyses, propose and implement corrective actions and process improvements
Work with master-data, supply chain and logistics leads to ensure material, customer and pricing data governance supporting the OTC solution
Partner with business process owners to identify and implement continuous improvements leveraging SAP best practices and new functionality
Develop and deliver user training materials, documentation and ongoing support to business users and key stakeholders
Participate in project planning, change control, release management and system governance—ensuring adherence to standards, controls and operational excellence

What we offer

Annual base salary range: $119,000.00 - $150,000.00
Bonus target range: 25%
Generous benefits package including medical, dental, vision, life, disability
A company culture that prioritizes internal development and professional growth
Enjoy our Flexible Time Off (FTO) program designed to support work–life balance (excludes new hires in Illinois)
401(k) plan with a degree of employer matching
Paid parental leave
Wellness programs and product discounts

Fulltime

!

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Senior SAP CRM Lead

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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