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Senior Salesforce Systems Analyst

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KAYAK

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a Salesforce Administrator to support Commercial, Finance, Operations and Analytics functions on our highly developed KAYAK Salesforce instance. Administrator responsibilities include org management, data manipulation, deployments, supervision of the support queue, and requirements gathering and configuration for small-to-medium size enhancements.

Job Responsibility:

  • Handle routine changes to user access, org settings, automation logic, custom metadata, and configuration of objects, fields and features
  • Supervise and support maintenance of the Salesforce user support queue in Jira
  • Perform frequent data manipulation in the Salesforce Data Loader and in Excel
  • Develop familiarity with other applications adjacent to Kayak Salesforce such as NetSuite, Google Ad Manager, DocuSign and Conga
  • Manage small-to-medium size enhancement projects from requirements gathering through to ticket management in JIRA, to hands-on system configuration, to testing, to deployment using Gearset

Requirements:

  • Extensive experience with user support and user acceptance testing, preferably for Salesforce
  • Experience triaging and managing tickets in Jira or similar tools
  • Comfort analyzing and manipulating data in Excel (intermediate level or equivalent experience)
  • Practical experience administering Salesforce or equivalent CRM/platform experience
  • Interest in Advertising Sales, Finance Operations, or meta-search technology
  • Strong attention to detail and the ability to work independently in a fast-moving environment
  • Willingness to learn and adapt as processes change

Nice to have:

  • Experience with NetSuite, Google Ad Manager, DocuSign, Conga, Gearset or similar tools
  • Exposure to Finance Operations or Ad Sales
  • Advanced Salesforce experience or platform migration/change management experience
  • Salesforce certification is a plus
What we offer:
  • Work from (almost) anywhere for up to 20 days per year
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to HeadSpace
  • Company-wide week off a year
  • No meeting Fridays
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • 5 weeks paid vacation
  • Private health & dental insurance
  • Income protection and life assurance
  • Employee Assistance Program - including 24/7 GP & free legal advice
  • Pension plan contributions
  • Discounted gym membership
  • Bike2Work
  • Season ticket loan
  • Social events & Thursday happy hours
  • Free lunch 2 days per week

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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