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Intercom Logo Intercom · IT - Software Development

Senior Salesforce Engineer

United States, Chicago 192000.00 - 245300.00 USD / Year · Job Posted January 19, 2026
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Job Description

We are looking for a Senior Salesforce Engineer to join Team Order (CPQ). In this role, you’ll work closely with team members on building a more robust and scalable Quote-to-Cash system. You’ll also have the chance to work on transformational change in how we do business at Intercom.

Job Responsibility

  • Design scalable and durable solutions in Salesforce to enable a smooth Quote-to-Order system
  • Advise on and help execute transformational systems projects
  • Actively participate in maintaining a culture of quality and consistency
  • Execute projects within the remit of the team from inception to delivery
  • Create observability in Quote-to-Cash systems
  • Ensure Quote-to-Cash system health

Requirements

  • Rapid development via AI tools
  • Proven track record of implementing complex Salesforce CPQ solutions that meet business and scalability needs
  • Solid understanding of VisualForce/Apex, Javascript, and Trigger framework patterns
  • Experience with Git
  • Comfortable finding, investigating, and solving large, vague problems
  • Comfortable communicating with stakeholders to ensure project success
  • Experience working on transformational projects with multiple stakeholders
  • Salesforce certifications such as Salesforce Certified CPQ Specialist, Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder, and/or Salesforce Certified System Architect (or equivalent experience) are highly desirable

Nice to have

  • Experience with Snowflake/ SQL / DBT
  • Development experience outside Salesforce (Ruby)
  • Experience with Gearset or CI / CD

What we offer

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family
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