Senior Salesforce Engineer - Customer Care Technology Job at Zalando Sverige (Berlin)

Senior Salesforce Engineer - Customer Care Technology

A Senior Salesforce Engineer in Zalando's Customer Care product environment will...

Location

Germany , Berlin

Salary:

Not provided

Zalando Lounge

Expiration Date

Until further notice

Requirements

Salesforce Expertise: Proficiency in Service Cloud, including case management, Omni-Channel routing, Flows, and Lightning Web Components (LWC)
Experience with Apex, Visualforce, and Lightning Component frameworks
Familiarity with Salesforce APIs (REST/SOAP) and the oData Salesforce Connector
Customer Care Domain Knowledge: Understanding of customer care operations and business processes
Enterprise-Scale Experience: Proven ability to build and maintain Salesforce solutions supporting high-volume customer interactions, complex security models, and integrations with third-party systems
Performance optimization, scalability considerations, and adherence to governance best practices
Collaboration and Communication: Excellent analytical, conceptual, and communication skills
Experience: 4+ years of Salesforce experience, including implementing large-scale solutions
Language Skills: Fluency in English

Job Responsibility

Developing and customizing Salesforce solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
Implementing automation with tools like Process Builder, Flow, and potentially AI-driven automation to streamline customer service workflows
Focusing on self-service: enhancing digital self-help options for customers, developing knowledge bases, improving chatbot functionality, or creating other self-service portals
Integrating with other systems
Collaborating with other engineers (backend, frontend, and other Salesforce specialists), product managers, and stakeholders
Working in an agile environment
Learning and growth: expanding Salesforce expertise, especially in Service Cloud and related technologies like AI and automation

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching are available

Fulltime

Vice President, Systems Engineering

Fivetran is looking for a Vice President of Systems Engineering to manage our ap...

Location

United States , Oakland

Salary:

263792.00 - 329740.00 USD / Year

Fivetran

Expiration Date

Until further notice

Requirements

Engineering mindset and experience, with a strong focus on operational excellence and repeatable processes
Leading-from-the-front leadership style with a willingness to dive in and understand the business processes and systems that support them
Domain expertise in core revenue and financial processes
A leader who is thorough, organized, and able to handle a wide range of complex issues, with the ability to articulate a vision, goals, and strategy while inspiring others to embrace and follow the plan
Proven ability to hire and manage a strong and committed team of up to 25 technical team members, directors, and managers over the course of the next 24 months
Demonstrated deep care about business systems, processes, and business data models, and how they drive internal and customer experiences
10+ years of technical and management experience in engineering and managing systems, with a minimum of 5+ years of proven experience in a senior technical leadership role
Has managed cross-cultural teams distributed across multiple time zones
Proven track record of operating and executing with high levels of precision and accuracy
Strong project management skills and organizational skills, with the ability to prioritize and manage multiple projects simultaneously

Job Responsibility

Create and manage the execution of a long-term technical vision, strategy, and roadmap for our major internal business systems and their integration with Fivetran's Automated Data Movement Platform
Build trusted relationships with stakeholders in product, marketing, sales, revenue, G&A, and engineering teams
Provide regular Executive Leadership Team and Business Stakeholder strategy and operations updates
Manage and grow a team that defines the overall business system and integration architecture
Select and implement an integration technology that standardizes the deep integration of our business processes and the associated data flows
Drive and/or participate in the selection of any new major business systems and tools
Set up, document, and enforce an information architecture that clearly defines systems of record, data models, and business rules to digitize our business processes
Deliver a deep integration with Fivetran's Automated Data Movement Platform that is both robust and resilient to support a world-class end-to-end customer experience
Drive consolidation of applications and systems to significantly simplify our systems portfolio
Manage and grow a team of Business Process and Technical Product Management professionals who collaborate with our stakeholder departments to map out their processes, strategy, and pain points, and turn them into a delivery roadmap

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Senior Manager, Product Manager - Enterprise Payments

We are seeking a highly experienced and dedicated Senior Product Manager to serv...

Location

United States , McLean; Richmond; New York

Salary:

200700.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Sen / Semh Outreach Tutor (1:1 Tuition) - Devon

We are recruiting experienced 1:1 Tutors in the Devon area to provide personalis...

Location

United Kingdom , Devon

Salary:

15.00 - 30.00 GBP / Hour

1st Staff

Expiration Date

May 12, 2028

Requirements

Experience working with children and young people with Special Educational Needs (SEN) and/or Social, Emotional and Mental Health difficulties (SEMH)
Ability to plan and deliver engaging, well-structured lessons
Flexible, supportive, and learner-centred approach
Strong commitment to safeguarding and promoting the welfare of children

Job Responsibility

Deliver personalised tuition to children and young people with additional needs
Deliver engaging lessons tailored to each learner's individual abilities, needs, and interests
Build strong, trusting relationships to promote engagement and create a positive learning experience

What we offer

Opportunity to make a genuine and lasting impact on young people's lives
Competitive hourly pay rates based on experience and qualifications
Full-time opportunities available
Long-term and consistent work
Ongoing support from your dedicated Area Lead Tutor
Access to guidance from internal Curriculum Leads and Subject Specialists
Direct employment support — not associated with umbrella companies

Sen / Semh Outreach Tutor (1:1 Tuition)

We are recruiting experienced 1:1 Tutors in the London Borough of Barking and Da...

Location

United Kingdom , Barking

Salary:

15.00 - 30.00 GBP / Hour

1st Staff

Expiration Date

May 12, 2028

Requirements

Experience working with children and young people with Special Educational Needs (SEN) and/or Social, Emotional and Mental Health difficulties (SEMH)
The ability to plan and deliver engaging, well-structured lessons
A flexible, supportive, and learner-centred approach
A strong commitment to safeguarding and promoting the welfare of children

Job Responsibility

Deliver engaging lessons tailored to each learner’s individual abilities, needs, and interests
Build strong, trusting relationships to promote engagement and create a positive learning experience

What we offer

The opportunity to make a genuine and lasting impact on young people’s lives
Competitive hourly pay rates, based on experience and qualifications
Full-time opportunities available
Long-term and consistent work
Ongoing support from your dedicated Area Lead Tutor
Access to guidance from our internal Curriculum Leads and Subject Specialists
Direct employment support — we are not associated with umbrella companies

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Seneca

Salary:

16.00 - 24.00 USD / Hour

CVS Health

Expiration Date

July 13, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Customer Service and Team Orientation
Communication Skills
Mathematical Reasoning

Job Responsibility

Support the pharmacy team in delivering operational and service excellence within your store
Assist the pharmacy team to ensure that pharmacy operations run smoothly, patients’ prescriptions are filled promptly, safely, and accurately
Provide caring service that exceeds patient expectations
Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
Complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to State’s Board of Pharmacy guidelines
Follow all company SOPs at each workstation
Follow pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy and genuine care
Complete basic inventory activities
Contribute to a high-performing team

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

Parttime

Sen / Semh Outreach Tutor (1:1 Tuition)

We are recruiting experienced 1:1 Tutors in the London Borough of Redbridge area...

Location

United Kingdom , Redbridge

Salary:

15.00 - 30.00 GBP / Hour

1st Staff

Expiration Date

Until further notice

Requirements

Experience working with children and young people with Special Educational Needs (SEN) and/or Social, Emotional and Mental Health difficulties (SEMH)
The ability to plan and deliver engaging, well-structured lessons
A flexible, supportive, and learner-centred approach
A strong commitment to safeguarding and promoting the welfare of children

Job Responsibility

Deliver personalised tuition to children and young people with a range of additional needs
Deliver engaging lessons tailored to each learner’s individual abilities, needs, and interests
Build strong, trusting relationships to promote engagement and create a positive learning experience

What we offer

The opportunity to make a genuine and lasting impact on young people's lives
Competitive hourly pay rates, based on experience and qualifications
Full-time opportunities available
Long-term and consistent work
Ongoing support from your dedicated Area Lead Tutor
Access to guidance from our internal Curriculum Leads and Subject Specialists
Direct employment support — we are not associated with umbrella companies

Support Worker

SUPPORT WORKER - LEARNING DISABILITIES & AUTISM SERVICES Location: Whitchurch S...

Location

United Kingdom , Whitchurch

Salary:

29593.50 GBP / Year ▼

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Caring and patient individuals
Good communication skills
Drivers willing to drive a minibus
Ability to work independently and as part of a team
Basic IT skills

Job Responsibility

Supporting individuals with daily routines and personal development
Promoting independence and wellbeing
Encouraging community engagement and social activities
Working as part of a supportive team
Maintaining accurate records and reports
Supporting individuals with emotional and behavioural needs

What we offer

Competitive pay rates
Paid sleep duties
Full training and induction provided
Career progression opportunities
Pension scheme
Health cash plan
Blue Light Card discounts
Refer a friend bonus
Paid enhanced DBS
Long service rewards

Select Country

Senior Salesforce Engineer - Customer Care Technology

Zalando Sverige

Location:
Germany , Berlin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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