Senior Salesforce Engineer - Customer Care Technology Job at Zalando Sverige (Berlin)

Senior Salesforce Engineer - Customer Care Technology

A Senior Salesforce Engineer in Zalando's Customer Care product environment will...

Location

Germany , Berlin

Salary:

Not provided

Zalando Lounge

Expiration Date

Until further notice

Requirements

Salesforce Expertise: Proficiency in Service Cloud, including case management, Omni-Channel routing, Flows, and Lightning Web Components (LWC)
Experience with Apex, Visualforce, and Lightning Component frameworks
Familiarity with Salesforce APIs (REST/SOAP) and the oData Salesforce Connector
Customer Care Domain Knowledge: Understanding of customer care operations and business processes
Enterprise-Scale Experience: Proven ability to build and maintain Salesforce solutions supporting high-volume customer interactions, complex security models, and integrations with third-party systems
Performance optimization, scalability considerations, and adherence to governance best practices
Collaboration and Communication: Excellent analytical, conceptual, and communication skills
Experience: 4+ years of Salesforce experience, including implementing large-scale solutions
Language Skills: Fluency in English

Job Responsibility

Developing and customizing Salesforce solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
Implementing automation with tools like Process Builder, Flow, and potentially AI-driven automation to streamline customer service workflows
Focusing on self-service: enhancing digital self-help options for customers, developing knowledge bases, improving chatbot functionality, or creating other self-service portals
Integrating with other systems
Collaborating with other engineers (backend, frontend, and other Salesforce specialists), product managers, and stakeholders
Working in an agile environment
Learning and growth: expanding Salesforce expertise, especially in Service Cloud and related technologies like AI and automation

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching are available

Fulltime

Vice President, Systems Engineering

Fivetran is looking for a Vice President of Systems Engineering to manage our ap...

Location

United States , Oakland

Salary:

263792.00 - 329740.00 USD / Year

Fivetran

Expiration Date

Until further notice

Requirements

Engineering mindset and experience, with a strong focus on operational excellence and repeatable processes
Leading-from-the-front leadership style with a willingness to dive in and understand the business processes and systems that support them
Domain expertise in core revenue and financial processes
A leader who is thorough, organized, and able to handle a wide range of complex issues, with the ability to articulate a vision, goals, and strategy while inspiring others to embrace and follow the plan
Proven ability to hire and manage a strong and committed team of up to 25 technical team members, directors, and managers over the course of the next 24 months
Demonstrated deep care about business systems, processes, and business data models, and how they drive internal and customer experiences
10+ years of technical and management experience in engineering and managing systems, with a minimum of 5+ years of proven experience in a senior technical leadership role
Has managed cross-cultural teams distributed across multiple time zones
Proven track record of operating and executing with high levels of precision and accuracy
Strong project management skills and organizational skills, with the ability to prioritize and manage multiple projects simultaneously

Job Responsibility

Create and manage the execution of a long-term technical vision, strategy, and roadmap for our major internal business systems and their integration with Fivetran's Automated Data Movement Platform
Build trusted relationships with stakeholders in product, marketing, sales, revenue, G&A, and engineering teams
Provide regular Executive Leadership Team and Business Stakeholder strategy and operations updates
Manage and grow a team that defines the overall business system and integration architecture
Select and implement an integration technology that standardizes the deep integration of our business processes and the associated data flows
Drive and/or participate in the selection of any new major business systems and tools
Set up, document, and enforce an information architecture that clearly defines systems of record, data models, and business rules to digitize our business processes
Deliver a deep integration with Fivetran's Automated Data Movement Platform that is both robust and resilient to support a world-class end-to-end customer experience
Drive consolidation of applications and systems to significantly simplify our systems portfolio
Manage and grow a team of Business Process and Technical Product Management professionals who collaborate with our stakeholder departments to map out their processes, strategy, and pain points, and turn them into a delivery roadmap

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

New

Qualified Educator, Certificate 3, Diploma Trained Educator

We have casual roles available for Early Childhood Teachers (ECTs), Diploma and ...

Location

Australia , Mount Barker

Salary:

Not provided

Randstad

Expiration Date

June 14, 2026

Requirements

Certificate III or Diploma in Early Childhood Education and Care or a Bachelor of Education in Early Childhood / Childcare
Willingness to travel to different locations around your area
Able to implement quality, engaging, and activity-based programs
An understanding of the Early Learning Framework
Early Childhood Teachers must have a willingness to obtain their relevant state based teachers registration
Australian work rights and a willingness to gain you state based working with children's check
Willingness to undertake National Child Safety training

Job Responsibility

Implement quality, engaging, and activity-based programs

What we offer

Manage your schedule via our app
Free and fast path to work

Fulltime

New

Personal Assistant/Senior Administrators

Are you the backbone of every office you walk into? Do you thrive on anticipatin...

Location

New Zealand , Christchurch

Salary:

30.00 - 45.00 NZD / Hour

Randstad

Expiration Date

June 14, 2026

Requirements

Proven Experience: A solid background in senior-level support or complex office management
Tech Savvy: Advanced proficiency in the MS Office Suite (and ideally exposure to ERP or CRM systems)
Adaptability: The ability to hit the ground running and pivot priorities at a moment's notice
Exceptional Communication: A natural ability to build rapport with stakeholders at all levels
Reliability: For temporary roles, we look for candidates with a minimum of 6 month's availability

Job Responsibility

Supporting C-Suite and Director-level leadership
Overseeing operations and culture
Driving timelines and high-level documentation
Specialised support requiring high confidentiality

What we offer

Flexibility: Choose between the stability of a permanent role or the fast-paced variety of temporary contracting
Competitive Pay: Rates ranging from $30 - $45+ per hour (depending on experience) for temporary roles, plus all statutory entitlements
Exclusive Access: Many of our senior administrative roles are filled via our talent pool before they are ever advertised publicly
Partnered Approach: We act as your career advocates, ensuring you land in an environment that matches your professional values

Fulltime

Pharmacy Technician

The Pharmacy Technician position provides individuals with an opportunity to wor...

Location

United States , Salisbury

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

July 04, 2026

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
Attention and Focus: The ability to concentrate on a task over a period of time without being distracted
Customer Service Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand customers’ reactions, and respond appropriately
Communication Skills: Use and understand verbal and written communication to interact with customers and colleagues
Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Mathematical Reasoning: The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Problem Resolution: Is able to judge when something is wrong or is likely to go wrong
recognizing there is a problem

Job Responsibility

Manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions
Provide caring service that exceeds customer expectations
Ensure all medication needs and regulatory compliance standards are met for our patients
Demonstrate ethical conduct and maintain patient confidentiality at all times

What we offer

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

Trainee Driver Academy

Reynolds Food Group are a leading supplier of fresh fruit and vegetables to the ...

Location

United Kingdom , Manchester

Salary:

31724.16 - 37360.00 GBP / Year

Reynolds Catering Supplies Ltd

Expiration Date

Until further notice

Requirements

Clean UK driving licence
Want to become an HGV Class 2 Driver within 5 months
Want to earn while you learn
Want to work for a family-run business

Job Responsibility

While training you may be utilised in a 3.5T vehicle or learn on the job with a mentor showing you all aspects of the job
After passing your theory and obtaining your Class 2 licence you will initially be driving a 7.5 Tonne vehicle for up to 8 weeks, so that you gain experience of driving an HGV vehicle
After this period, you will then be assessed by one of our assessors in an HGV Class 2 vehicle, on successful completion of this you will be classed as a Reynolds qualified Class 2 Driver

What we offer

28 days of paid annual leave (including Bank Holidays), increasing with service (up to 33 days)
Pension scheme with auto-enrolment
Free on-site parking
Discounts and savings through our Retail Rewards portal
Medi-Cash Plan for health benefits

Fulltime

New

Onboarding Specialist

We are looking for multiple dynamic and customer focused individuals to come & j...

Location

New Zealand , Wellington Central

Salary:

28.95 NZD / Hour

Randstad

Expiration Date

June 14, 2026

Requirements

Proven call centre/sales experience (e.g., call centre, door-to-door, retail).
A positive, "can-do/will-do" spirit and the ability to view problems as challenges to be solved.
Adaptable mindset—thrive in a fast-paced setting with changing priorities.
Comfortable working independently and in teams.
Strong adherence to rules, procedures, and compliance.
Excellent spoken and written communication skills.
Proficient with Microsoft Excel and data management.
Clear criminal history and successful credit check.
NZ citizen or permanent resident.
Willingness to complete any required pre-employment testing.

Job Responsibility

Deliver exceptional phone support
respond quickly, accurately, and professionally
escalate issues when needed.
Manage, update, and process customer data across multiple CRM systems to ensure orders move seamlessly to completion.
Use your time effectively, maintain precise records, and follow risk/compliance procedures—especially with high-risk merchants.
Work productively with your teammates to guarantee an excellent end-to-end customer experience.
Stay current on policies and standards, apply pricing guidelines, collaborate across teams to meet customer needs, and support a positive team environment.

What we offer

8% holiday

Fulltime

New

Childcare centre cook

Do you love cooking and meal preparation? Have you considered using your skills ...

Location

Australia , Golden Grove

Salary:

Not provided

Randstad

Expiration Date

June 14, 2026

Requirements

Certificate III in Commercial Cookery or equivalent (highly desirable)
Experience cooking in childcare, aged care or hospitals will be well regarded
Safe Food Handling Certificate
Allergen aware as well as commitment to meet dietary, cultural and nutritional needs of children
Available a minimum of 2 shifts per week
Willingness to travel to different locations around your area
Australian work rights and a willingness to gain your state based Working with Children Card
Possession of a First Aid certificate is highly regarded by some of our clients
Committed to Child Safeguarding and understanding of Mandatory Reporting responsibilities
Able to provide contact details of two professional referees who have managed you and can speak to your work

Job Responsibility

Cooking and meal preparation
Preparing up to 3 meals per day for a large number of children
Menu planning and nutrition guidance (knowledge may be required)
Working alone
Managing your schedule via our app

What we offer

No weekend work or late night shifts
Choose when and how you work
Awesome discounts for all our working casuals on groceries, food delivery, entertainment and more
Access to your pay on the same day that you work

Parttime

Select Country

Senior Salesforce Engineer - Customer Care Technology

Zalando Sverige

Location:
Germany , Berlin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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