Senior Salesforce Engineer - Customer Care Technology Job at Zalando Sverige (Berlin)

Senior Salesforce Engineer - Customer Care Technology

A Senior Salesforce Engineer in Zalando's Customer Care product environment will...

Location

Germany , Berlin

Salary:

Not provided

Zalando Lounge

Expiration Date

Until further notice

Requirements

Salesforce Expertise: Proficiency in Service Cloud, including case management, Omni-Channel routing, Flows, and Lightning Web Components (LWC)
Experience with Apex, Visualforce, and Lightning Component frameworks
Familiarity with Salesforce APIs (REST/SOAP) and the oData Salesforce Connector
Customer Care Domain Knowledge: Understanding of customer care operations and business processes
Enterprise-Scale Experience: Proven ability to build and maintain Salesforce solutions supporting high-volume customer interactions, complex security models, and integrations with third-party systems
Performance optimization, scalability considerations, and adherence to governance best practices
Collaboration and Communication: Excellent analytical, conceptual, and communication skills
Experience: 4+ years of Salesforce experience, including implementing large-scale solutions
Language Skills: Fluency in English

Job Responsibility

Developing and customizing Salesforce solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
Implementing automation with tools like Process Builder, Flow, and potentially AI-driven automation to streamline customer service workflows
Focusing on self-service: enhancing digital self-help options for customers, developing knowledge bases, improving chatbot functionality, or creating other self-service portals
Integrating with other systems
Collaborating with other engineers (backend, frontend, and other Salesforce specialists), product managers, and stakeholders
Working in an agile environment
Learning and growth: expanding Salesforce expertise, especially in Service Cloud and related technologies like AI and automation

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching are available

Fulltime

Director Enterprise Sales West

We're looking for a strategic and builder-minded Director of Enterprise Sales - ...

Location

United States

Salary:

144500.00 - 208500.00 USD / Year

Anaconda

Expiration Date

March 21, 2026

Requirements

10+ years of experience in B2B SaaS sales with consistent track record of exceeding multi-million dollar ARR targets
5+ years of management experience building, coaching, and developing high-performing enterprise sales teams
Demonstrated experience selling technical products to engineering, data science, or developer audiences
Experience with consultative, value-based sales methodologies and managing complex sales cycles with multiple stakeholders
Working knowledge of sales technologies including CRM systems (Salesforce or similar), sales engagement platforms, and forecasting tools
Track record of recruiting, hiring, and retaining top sales talent while building inclusive, diverse teams
You embody our values of Clarity, Care and Candor
You care deeply about fostering an environment where people of all backgrounds and experiences can flourish

Job Responsibility

Lead and develop a team of enterprise Account Executives by coaching on value-based selling, technical discovery, and deal strategy while establishing a culture of accountability and continuous improvement
Drive revenue performance by translating strategic objectives into executable territory plans, managing pipeline health, and removing blockers to help your team close complex, multi-stakeholder deals
Establish sales excellence standards through data-driven decision-making, CRM hygiene, accurate forecasting practices, and rigorous deal reviews that improve win rates
Partner with Marketing, Customer Success, and Product leadership to align on account strategy, refine messaging for technical buyers, and ensure seamless customer journeys from prospect to expansion
Recruit, hire, and onboard top sales talent while building a diverse team that reflects our values and brings complementary strengths to the organization
Shape territory strategy and account segmentation by analyzing market opportunities, competitive dynamics, and customer needs to maximize revenue potential across the Western region
Participate with senior leadership in establishing go-to-market plans and revenue objectives while contributing to organizational policies that impact sales effectiveness
Champion customer advocacy by understanding technical pain points, translating product capabilities into business value, and maintaining strong relationships with key stakeholders

What we offer

Flexible Vacation Policy
Medical, Dental, and Vision Insurance
Short Term and Long Term Disability
Paid Parental Leave
Monthly Wellness Stipend
Employee Assistance Program and Mental Health Resources
Commission
Equity

Fulltime

New

Delivery Specialist

The Delivery Specialist will maintain and operate store vehicles to deliver part...

Location

United States , Vernon Township

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Ability to quickly match alphanumeric sequences
Strong interpersonal communication skills
Ability to adapt quickly and effectively to changing delivery situations
Driving record must meet the standard set in the company's 14/18-point record system
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements

Job Responsibility

Operate company vehicles to deliver parts and products to customers in a safe and efficient manner
Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections
Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating
Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times
Pick up customer returns and fill out driver return slip
Communicate any problems or special needs from customers to store management
Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately
Ensure fuel tank is filled and lock and secure vehicle at end of day's business
Clock in/out according to company policy
Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Parttime

New

Retail Service Specialist

The Retail Service Specialist will support the Store Manager and Assistant Manag...

Location

United States , Austin

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Strong communication skills
Ability to obtain RSS Certification
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)

Job Responsibility

Lead store team members in providing excellent customer service to retail and professional customers
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs
Ensure telephone is answered according to company policy
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

New

Financial Advisor Trainee

Through distance learning, apprenticeship and training at the firm’s internation...

Location

United States , Denver

Salary:

57783.96 - 75000.02 USD / Year

Raymond James

Expiration Date

Until further notice

Requirements

Bachelor’s Degree (B.A.) from four-year college or university preferred
Minimum of three (3) years of relevant working experience, demonstrating achievement in sales (preferably intangible) or business environment
SIE required or ability to obtain within four (4) months
Series 7 and Series 66 or ability to obtain within four (4) months
Life, Health and Variable Annuity or ability to obtain within six (6) months
Knowledge of economic and accounting principles and practices
Knowledge of financial markets, banking, and financial data analysis and reporting
Knowledge of basic principles and methods for showing, promoting, and selling products or services
Knowledge of firm’s working structure, policies, mission, strategies, and compliance guidelines
Skill in operating client relationship manager system and other required software applications

Job Responsibility

Become trained and skilled to effectively and efficiently perform the Financial Advisor role
Meet production targets that impact overall company revenue goals
Develops a book of business consistent with AMP program goals for assets under management and required production
Provides a high level of client service
Manages the full scope of a client relationship by evaluating the client’s financial needs, investment opportunities, current holdings and available investment capital
Helps clients identify their investment objectives by effectively communicating portfolio losses when necessary, while preserving client loyalty
Develops client pipeline by prospecting, networking, engaging in community initiatives, centers of influence and developing niches
Recommends investment products, solutions, and services that are suitable for prospects and clients
Seeks expertise of internal resources to identify investment opportunities and solutions for clients
Opens, transfers, and closes customer accounts

Fulltime

New

Installer Service Specialist

The Installer Service Specialist is an experienced and technical parts specialis...

Location

United States , Waco

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Strong background in mechanics
Above average communication skills
Hands-on knowledge of automotive repairs
ASE Certification
Fluency in multiple languages (Spanish is highly desired)

Job Responsibility

Work with installers/professional customers to develop sales relationships
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner
Ensure delivery vehicles are serviced and maintained according to company standards
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store
Ensures customers’ new core and warranty returns are picked up and credited in a timely manner
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly
Assist on front counter as needed and, on the retail counter as needed
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

New

Lead Engineer, HP Nonstop Development

As part of the Back Office development team, this Lead HP NonStop Engineer will ...

Location

United States , Saint Petersburg

Salary:

Not provided

Raymond James

Expiration Date

Until further notice

Requirements

More than five (5) years of relevant development or engineering experience
Experience in HP NonStop COBOL85, HPNS SQL/MX and SQL/MP
Experience in Pathway servers and configuration
Experience working on HP NonStop/Tandem Guardian OS application development
Full Software Development Life Cycle (SDLC) experience
Experience working in Agile, Waterfall and Hybrid software development methodologies
Experience with Microsoft Word, Excel, PowerPoint, and Visio
Experience working in remote and globally distributed business environments, employing a variety of in-person and remote collaboration tools, including email, phone, Zoom, Microsoft Teams, Azure-DevOps, etc.
May occasionally work a non-standard shift including nights and/or weekends and/or have on-call responsibilities. On-call rotation (once every 8-9 weeks)
Excellent verbal and written communication skills

Job Responsibility

Analyze business requirements and problems and deliver quality technical solutions
Application development, modification, maintenance, and support for the IT securities back office
Actively working on BOM Corporate Actions modernization, UST netting regulatory and existing securities back-office portfolio
Designing, coding, testing, implementing, maintaining, and supporting application software that is delivered on time and within budget
Develop existing applications and contribute to development of new applications by analyzing and identifying areas for modification and improvement
Design and perform website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues
Monitor, identify, and correct more complex software defects to maintain fully functioning applications software
Make recommendations for the development of new code or to reuse of existing code
May lead assigned projects, including assigning tasks, coordinating efforts, and monitoring performance
May recommend new technologies and methodologies to management for meeting business needs

Fulltime

New

Delivery Specialist

The Delivery Specialist will maintain and operate store vehicles to deliver part...

Location

United States , North Chicago

Salary:

15.00 - 20.00 USD / Hour

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Ability to quickly match alphanumeric sequences
Strong interpersonal communication skills
Ability to adapt quickly and effectively to changing delivery situations
Driving record must meet the standard set in the company's 14/18-point record system
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements

Job Responsibility

Operate company vehicles to deliver parts and products to customers in a safe and efficient manner
Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections
Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating
Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times
Pick up customer returns and fill out driver return slip
Communicate any problems or special needs from customers to store management
Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately
Ensure fuel tank is filled and lock and secure vehicle at end of day's business
Clock in/out according to company policy
Perform other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

Senior Salesforce Engineer - Customer Care Technology

Zalando Sverige

Location:
Germany , Berlin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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