Senior Salesforce Engineer - Customer Care Technology Job at Zalando Sverige (Berlin)

Senior Salesforce Engineer - Customer Care Technology

A Senior Salesforce Engineer in Zalando's Customer Care product environment will...

Location

Germany , Berlin

Salary:

Not provided

Zalando Lounge

Expiration Date

Until further notice

Requirements

Salesforce Expertise: Proficiency in Service Cloud, including case management, Omni-Channel routing, Flows, and Lightning Web Components (LWC)
Experience with Apex, Visualforce, and Lightning Component frameworks
Familiarity with Salesforce APIs (REST/SOAP) and the oData Salesforce Connector
Customer Care Domain Knowledge: Understanding of customer care operations and business processes
Enterprise-Scale Experience: Proven ability to build and maintain Salesforce solutions supporting high-volume customer interactions, complex security models, and integrations with third-party systems
Performance optimization, scalability considerations, and adherence to governance best practices
Collaboration and Communication: Excellent analytical, conceptual, and communication skills
Experience: 4+ years of Salesforce experience, including implementing large-scale solutions
Language Skills: Fluency in English

Job Responsibility

Developing and customizing Salesforce solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
Implementing automation with tools like Process Builder, Flow, and potentially AI-driven automation to streamline customer service workflows
Focusing on self-service: enhancing digital self-help options for customers, developing knowledge bases, improving chatbot functionality, or creating other self-service portals
Integrating with other systems
Collaborating with other engineers (backend, frontend, and other Salesforce specialists), product managers, and stakeholders
Working in an agile environment
Learning and growth: expanding Salesforce expertise, especially in Service Cloud and related technologies like AI and automation

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching are available

Fulltime

Vice President, Systems Engineering

Fivetran is looking for a Vice President of Systems Engineering to manage our ap...

Location

United States , Oakland

Salary:

263792.00 - 329740.00 USD / Year

Fivetran

Expiration Date

Until further notice

Requirements

Engineering mindset and experience, with a strong focus on operational excellence and repeatable processes
Leading-from-the-front leadership style with a willingness to dive in and understand the business processes and systems that support them
Domain expertise in core revenue and financial processes
A leader who is thorough, organized, and able to handle a wide range of complex issues, with the ability to articulate a vision, goals, and strategy while inspiring others to embrace and follow the plan
Proven ability to hire and manage a strong and committed team of up to 25 technical team members, directors, and managers over the course of the next 24 months
Demonstrated deep care about business systems, processes, and business data models, and how they drive internal and customer experiences
10+ years of technical and management experience in engineering and managing systems, with a minimum of 5+ years of proven experience in a senior technical leadership role
Has managed cross-cultural teams distributed across multiple time zones
Proven track record of operating and executing with high levels of precision and accuracy
Strong project management skills and organizational skills, with the ability to prioritize and manage multiple projects simultaneously

Job Responsibility

Create and manage the execution of a long-term technical vision, strategy, and roadmap for our major internal business systems and their integration with Fivetran's Automated Data Movement Platform
Build trusted relationships with stakeholders in product, marketing, sales, revenue, G&A, and engineering teams
Provide regular Executive Leadership Team and Business Stakeholder strategy and operations updates
Manage and grow a team that defines the overall business system and integration architecture
Select and implement an integration technology that standardizes the deep integration of our business processes and the associated data flows
Drive and/or participate in the selection of any new major business systems and tools
Set up, document, and enforce an information architecture that clearly defines systems of record, data models, and business rules to digitize our business processes
Deliver a deep integration with Fivetran's Automated Data Movement Platform that is both robust and resilient to support a world-class end-to-end customer experience
Drive consolidation of applications and systems to significantly simplify our systems portfolio
Manage and grow a team of Business Process and Technical Product Management professionals who collaborate with our stakeholder departments to map out their processes, strategy, and pain points, and turn them into a delivery roadmap

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Data Analyst

Data Analyst - Location: Remote in UK (once per month team meeting in London) - ...

Location

United Kingdom

Salary:

40000.00 - 48000.00 GBP / Year

Kortext

Expiration Date

Until further notice

Requirements

Customer and publisher analytics
Deliver bespoke usage and engagement reports for universities, NHS Trusts and publishers with quick turnaround
Build, maintain and provision access to customer-facing Power BI dashboards (e.g. publisher, university, DDA and OER reporting)
Produce recurring publisher reports (monthly/quarterly) and respond to ad-hoc requests for usage, collection, turnaway and access-code data
Support international customers and partners against tight, business-critical deadlines
Internal reporting and decision support
Build and maintain internal dashboards for internal departments
Support recurring strategic analytics workstreams and dashboard refresh cycles
Produce and refresh Power BI reports for academic-year transitions, contract renewals and commercial reviews
Collaborate with the KABS Python development team on data ingestion, metadata, semantic models and pipelines, with the ability to read, write and review Python (including PRs, helper scripts and shared notebooks)

Job Responsibility

Customer and publisher analytics
Internal reporting and decision support
Data engineering collaboration with KABS (Kortext Digital Transformation Team)
Operational and BAU work

Fulltime

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Newtown Square

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

medical coverage
dental coverage
vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

Pharmacy Manager

We're building a world of health around every individual — shaping a more connec...

Location

United States , Richmond

Salary:

65.00 - 85.00 USD / Hour

CVS Health

Expiration Date

August 12, 2026

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
identifying, engaging, and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times
escalating issues or concerns to the Rx DL for additional support if/as needed

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Bonus, commission or short-term incentive program

Fulltime

Part Time Sales Associate

You will optimise the IKEA shopping experience in your area of responsibility to...

Location

Thailand , Bangkok

Salary:

Not provided

IKEA

Expiration Date

June 30, 2026

Requirements

You can to commit to a minimum 24-hour work week (6 - 8 hours per day, excluding 1 hour break, 4 days a week), as well as shift-work
You are available to work on at least two weekdays as well as Saturday and Sunday
Confident in approaching and talking to people in a polite and friendly manner
The right attitude and behavior to sell actively and help customers to buy
Ability to communicate clearly and confidently in English
Knowledge of the IKEA product range, including service products
Interested in people’s everyday life at home and home furnishing

Job Responsibility

Actively approach customers who you see require additional help
You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations
Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet
Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience
Support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process
Support the customer in the end to end shopping experience and ensure that you apply your good home furnishing knowledge to provide relevant solutions
Optimise the IKEA shopping experience to secure satisfied customers and increase sales
Ensure that you contribute towards actions that will secure "First Time Right" for our customers
Live our value of "Togetherness" by being cooperative in assisting in other job and operations-related duties as assigned

Parttime

Pharmacy Technician

At CVS Health, we are focused on transforming health care for our customers and ...

Location

United States , Wentzville

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

June 28, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Customer Service and Team Orientation
Communication Skills
Mathematical Reasoning

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care
Completing basic inventory activities
Contributing to a high-performing team
Remaining flexible for both scheduling and business needs
Understanding and complying with all relevant federal, state, and local laws
Delivering additional patient health care services
Completing additional licensure and training requirements to obtain Technician Immunizer status
Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

Lead Server

Lead Server - Join Our Big-Hearted Team. Are you ready to make a meaningful impa...

Location

United States , Litchfield Park

Salary:

16.12 - 17.80 USD / Hour

Sun Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous dining room experience preferred
Must have Maricopa County Food Handlers Card

Job Responsibility

Coordinates and oversees the activities of team members and ensures that assigned job expectations are completed while proper policy and procedure is maintained
Provides service support in the dining rooms and other venues as circumstances dictate
Promptly and warmly greets guests
Takes and serves food and beverage orders in an efficient manner following established steps of service
Delivers food and beverages promptly and professionally
maintains safe food handling and sanitation standards
Follows up periodically to assist with any additional needs or requests
Demonstrates complete understanding of menu items and ingredients
Advises guests on appropriate combinations of food and drinks when requested
accommodates reasonable requests and notes preferences

Fulltime

Select Country

Senior Salesforce Engineer - Customer Care Technology

Zalando Sverige

Location:
Germany , Berlin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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