Senior Salesforce Engineer - Customer Care Technology Job at Zalando Sverige (Berlin)

Senior Salesforce Engineer - Customer Care Technology

A Senior Salesforce Engineer in Zalando's Customer Care product environment will...

Location

Germany , Berlin

Salary:

Not provided

Zalando Lounge

Expiration Date

Until further notice

Requirements

Salesforce Expertise: Proficiency in Service Cloud, including case management, Omni-Channel routing, Flows, and Lightning Web Components (LWC)
Experience with Apex, Visualforce, and Lightning Component frameworks
Familiarity with Salesforce APIs (REST/SOAP) and the oData Salesforce Connector
Customer Care Domain Knowledge: Understanding of customer care operations and business processes
Enterprise-Scale Experience: Proven ability to build and maintain Salesforce solutions supporting high-volume customer interactions, complex security models, and integrations with third-party systems
Performance optimization, scalability considerations, and adherence to governance best practices
Collaboration and Communication: Excellent analytical, conceptual, and communication skills
Experience: 4+ years of Salesforce experience, including implementing large-scale solutions
Language Skills: Fluency in English

Job Responsibility

Developing and customizing Salesforce solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
Implementing automation with tools like Process Builder, Flow, and potentially AI-driven automation to streamline customer service workflows
Focusing on self-service: enhancing digital self-help options for customers, developing knowledge bases, improving chatbot functionality, or creating other self-service portals
Integrating with other systems
Collaborating with other engineers (backend, frontend, and other Salesforce specialists), product managers, and stakeholders
Working in an agile environment
Learning and growth: expanding Salesforce expertise, especially in Service Cloud and related technologies like AI and automation

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching are available

Fulltime

Vice President, Systems Engineering

Fivetran is looking for a Vice President of Systems Engineering to manage our ap...

Location

United States , Oakland

Salary:

263792.00 - 329740.00 USD / Year

Fivetran

Expiration Date

Until further notice

Requirements

Engineering mindset and experience, with a strong focus on operational excellence and repeatable processes
Leading-from-the-front leadership style with a willingness to dive in and understand the business processes and systems that support them
Domain expertise in core revenue and financial processes
A leader who is thorough, organized, and able to handle a wide range of complex issues, with the ability to articulate a vision, goals, and strategy while inspiring others to embrace and follow the plan
Proven ability to hire and manage a strong and committed team of up to 25 technical team members, directors, and managers over the course of the next 24 months
Demonstrated deep care about business systems, processes, and business data models, and how they drive internal and customer experiences
10+ years of technical and management experience in engineering and managing systems, with a minimum of 5+ years of proven experience in a senior technical leadership role
Has managed cross-cultural teams distributed across multiple time zones
Proven track record of operating and executing with high levels of precision and accuracy
Strong project management skills and organizational skills, with the ability to prioritize and manage multiple projects simultaneously

Job Responsibility

Create and manage the execution of a long-term technical vision, strategy, and roadmap for our major internal business systems and their integration with Fivetran's Automated Data Movement Platform
Build trusted relationships with stakeholders in product, marketing, sales, revenue, G&A, and engineering teams
Provide regular Executive Leadership Team and Business Stakeholder strategy and operations updates
Manage and grow a team that defines the overall business system and integration architecture
Select and implement an integration technology that standardizes the deep integration of our business processes and the associated data flows
Drive and/or participate in the selection of any new major business systems and tools
Set up, document, and enforce an information architecture that clearly defines systems of record, data models, and business rules to digitize our business processes
Deliver a deep integration with Fivetran's Automated Data Movement Platform that is both robust and resilient to support a world-class end-to-end customer experience
Drive consolidation of applications and systems to significantly simplify our systems portfolio
Manage and grow a team of Business Process and Technical Product Management professionals who collaborate with our stakeholder departments to map out their processes, strategy, and pain points, and turn them into a delivery roadmap

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Fulfilment Integration Specialist

Location

South Korea , Gangdong

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Interest in home furnishing, people’s life at home, and the IKEA product range
Passion for developing people and talent
Good knowledge of IKEA processes (retail and logistics processes), tools, and working methods
Good understanding of customers’ needs, demands, and expectations in the local market
Good knowledge and understanding of KPIs used as success measures for your function
Good knowledge of relevant IKEA systems, solutions, and tools
Good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA Culture Values
Ability to build trustful relationships across the organization
Good communication and influencing skills
High proficiency in Microsoft Office (advanced Excel skills are a plus)

Job Responsibility

Enable efficient operations by supporting supply integration, cooperating with supply chain partners, and securing correct unit replenishment
Enable preconditions, secure availability, and ensure efficient execution of replenishment and customer order fulfilment processes in the fulfilment unit
Contribute to planning and execution of commercial activation at local, country, and global levels
Contribute to operational forecasting in cooperation with commercial partners by proactively monitoring deviations and ensuring high-quality forecasts
Contribute to securing correct range management in the unit by proactively monitoring and taking necessary actions
Contribute to securing accurate stock levels in the unit by proactively monitoring and taking necessary actions
Contribute to securing an optimal stock structure by reducing avoidable stock, ensuring healthy capacity utilization and low costs

Fulltime

Coke Internship in Procurement

Coke Internship attracts ambitious people in early career stage. Our interns gai...

Location

Bulgaria , Sofia

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Completion of at least the third year of university studies in a relevant field (e.g. Business, Economics, Finance). Recent graduates are also welcome.
Strong interest in Procurement and Supply Chain processes within a large international organization.
Good analytical skills and enjoyment of working with data, numbers, and reports.
Good working knowledge of MS Excel (e.g. data analysis, pivot tables, basic formulas).
Willingness to gain hands‑on experience and learn in a fast‑paced business environment.
Learning agility, business curiosity, and a proactive mindset.
Strong communication skills, attention to detail, and ability to work collaboratively.

Job Responsibility

Support the Procurement team in day‑to‑day operational and administrative activities.
Assist with data collection, analysis, and reporting related to procurement activities, suppliers.
Work with Excel files and internal systems to support tracking of purchase orders, contracts, and supplier information.
Support the team in supplier communication, documentation, and compliance‑related processes under guidance.
Collaborate with internal stakeholders across Sales (Key Accounts), Marketing, Finance, and Supply Chain to gain an understanding of end‑to‑end business processes.
Participate in initiatives related to cost optimization, process improvement, and data accuracy.
Gradually take ownership of small tasks and analyses as experience is gained.

What we offer

Coaching and mentoring programs
Development opportunities
Equal opportunity employer
Flexible Time
Meal ticket
IT Equipment
Work with iconic brands
Supportive team

Customer Advisor - Stock Flow

Customer Advisor - Stock Flow. Part Time - 20 hours per week. 3 Month Fixed Term...

Location

United Kingdom , Wigan

Salary:

13.10 GBP / Hour

B&Q

Expiration Date

Until further notice

Requirements

Passionate about customer service and design
Loves being outdoors
Just loves what we do but doesn't know where to start

What we offer

20% discount on your purchases at B&Q in-store and online
Share schemes
Life assurance
Employee assistance programme
Competitive salaries
Pension
Medical benefits
6.6 weeks' leave
Flexible working
Shopping discounts

Parttime

Fulfilment Integration Specialist

We’re the team behind the scenes that make the IKEA products available to the ma...

Location

Canada , Coquitlam

Salary:

49120.00 - 60000.00 CAD / Year

IKEA

Expiration Date

Until further notice

Requirements

University degree in Logistics, Supply Chain, Economics, Business Administration, or a related field, or equivalent experience within retail, home furnishing, supply chain, or customer service environments
Strong analytical and numerical skills, with the ability to interpret data, identify discrepancies, and recommend corrective actions
Proven experience in problem-solving, process improvement, and operational execution
Ability to deep dive into inventory issues, connect data points, and clearly explain findings and root causes
Strong communication, stakeholder management, and customer-centric mindset
Demonstrated leadership skills, including confidence in public speaking and influencing cross-functional partners

Job Responsibility

Contribute to the execution of Operational Forecasting by partnering with commercial and store teams, proactively monitoring performance, identifying deviations, and ensuring high-quality forecasts
Support inventory planning and execution, ensuring optimal stock levels and availability
Proactively secure correct range management by monitoring assortment accuracy and taking corrective actions when gaps or discrepancies are identified
Ensure stock accuracy by closely monitoring transactions, identifying root causes of discrepancies (e.g., receiving errors or incorrect transactions), and driving corrective actions
Investigate missing or inaccurate stock by deeply analyzing system data, physical inventory flows, and transactional history to connect the dots and make issues clear and actionable
Collaborate cross-functionally with store partners and internal stakeholders to resolve inventory issues and improve operational processes
Build strong relationships with store teams by actively listening, paying close attention to stock accuracy concerns, and providing clear guidance and support
Communicate insights, risks, and improvement opportunities clearly and confidently to stakeholders, including presenting findings in group settings when required

What we offer

Wellness days
Extended health, dental, and vision coverage
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts
Parental leave
Bereavement leave
Employee assistance program

Fulltime

Premium Spirits Brand Marketing Lead

We are looking for a Premium Spirits Brand Marketing Lead to drive the strategy,...

Location

Czech Republic , Prague

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Degree in Marketing, Business or related field
Experience in brand management or marketing (FMCG / premium brands advantage)
Strong strategic, creative and analytical skills
Excellent communication and stakeholder management abilities

Job Responsibility

Own and execute brand and business plans in line with brand owner priorities
Lead integrated marketing campaigns (online & offline)
Manage brand identity, content and compliance
Drive performance across key KPIs (sales, market share, penetration)
Manage brand budget and P&L
Collaborate cross‑functionally (Sales, Trade Marketing, Finance, Agencies)
Lead an indirect team of brand ambassadors

What we offer

Additional days off
Company shares
Development opportunities
Work with iconic brands

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...

Location

United States , Kansas City

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

July 08, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

Select Country

Senior Salesforce Engineer - Customer Care Technology

Zalando Sverige

Location:
Germany , Berlin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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