Senior Salesforce Engineer - Customer Care Technology Job at Zalando Lounge (Berlin)

Senior Salesforce Engineer - Customer Care Technology

A Senior Salesforce Engineer in Zalando's Customer Care product environment will...

Location

Germany , Berlin

Salary:

Not provided

Zalando Sverige

Expiration Date

Until further notice

Requirements

Salesforce Expertise: Proficiency in Service Cloud, including case management, Omni-Channel routing, Flows, and Lightning Web Components (LWC)
Experience with Apex, Visualforce, and Lightning Component frameworks
Familiarity with Salesforce APIs (REST/SOAP) and the oData Salesforce Connector
Customer Care Domain Knowledge: Understanding of customer care operations and business processes
Enterprise-Scale Experience: Proven ability to build and maintain Salesforce solutions supporting high-volume customer interactions, complex security models, and integrations with third-party systems
Performance optimization, scalability considerations, and adherence to governance best practices
Collaboration and Communication: Excellent analytical, conceptual, and communication skills
Experience: 4+ years of Salesforce experience, including implementing large-scale solutions
Language Skills: Fluency in English is required

Job Responsibility

Developing and customizing Salesforce solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
Implementing automation with tools like Process Builder, Flow, and potentially AI-driven automation to streamline customer service workflows
Enhancing digital self-help options for customers, such as developing knowledge bases, improving chatbot functionality, or creating self-service portals
Integrating the Salesforce platform with other systems, such as backend and frontend systems
Collaborating with other engineers, product managers, and stakeholders
Working in an agile environment
Expanding Salesforce expertise, especially in Service Cloud and related technologies like AI and automation

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching are available

Fulltime

Vice President, Systems Engineering

Fivetran is looking for a Vice President of Systems Engineering to manage our ap...

Location

United States , Oakland

Salary:

263792.00 - 329740.00 USD / Year

Fivetran

Expiration Date

Until further notice

Requirements

Engineering mindset and experience, with a strong focus on operational excellence and repeatable processes
Leading-from-the-front leadership style with a willingness to dive in and understand the business processes and systems that support them
Domain expertise in core revenue and financial processes
A leader who is thorough, organized, and able to handle a wide range of complex issues, with the ability to articulate a vision, goals, and strategy while inspiring others to embrace and follow the plan
Proven ability to hire and manage a strong and committed team of up to 25 technical team members, directors, and managers over the course of the next 24 months
Demonstrated deep care about business systems, processes, and business data models, and how they drive internal and customer experiences
10+ years of technical and management experience in engineering and managing systems, with a minimum of 5+ years of proven experience in a senior technical leadership role
Has managed cross-cultural teams distributed across multiple time zones
Proven track record of operating and executing with high levels of precision and accuracy
Strong project management skills and organizational skills, with the ability to prioritize and manage multiple projects simultaneously

Job Responsibility

Create and manage the execution of a long-term technical vision, strategy, and roadmap for our major internal business systems and their integration with Fivetran's Automated Data Movement Platform
Build trusted relationships with stakeholders in product, marketing, sales, revenue, G&A, and engineering teams
Provide regular Executive Leadership Team and Business Stakeholder strategy and operations updates
Manage and grow a team that defines the overall business system and integration architecture
Select and implement an integration technology that standardizes the deep integration of our business processes and the associated data flows
Drive and/or participate in the selection of any new major business systems and tools
Set up, document, and enforce an information architecture that clearly defines systems of record, data models, and business rules to digitize our business processes
Deliver a deep integration with Fivetran's Automated Data Movement Platform that is both robust and resilient to support a world-class end-to-end customer experience
Drive consolidation of applications and systems to significantly simplify our systems portfolio
Manage and grow a team of Business Process and Technical Product Management professionals who collaborate with our stakeholder departments to map out their processes, strategy, and pain points, and turn them into a delivery roadmap

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Medical Scheduler

We are looking for a Medical Scheduler to support patient access and appointment...

Location

United States , Shelby Township

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a medical office, patient access, scheduling, or a similar healthcare support role
Background working with third-party insurance, managed care processes, and medical terminology, including familiarity with diagnosis and procedure coding concepts
Ability to use Microsoft Office applications and healthcare-related systems such as electronic scheduling, eligibility verification, and electronic health record platforms
Strong attention to detail with the ability to review, interpret, and explain information accurately in a high-volume environment
Effective multitasking and problem-solving skills with the ability to adapt to changing priorities throughout the day
Clear verbal and written communication skills with a consistent, courteous approach to patients, staff, and external contacts
Ability to work independently while also collaborating productively with team members in a healthcare setting

Job Responsibility

Coordinate new, rescheduled, and canceled appointments through the organization's scheduling platform while ensuring calendar accuracy
Gather and confirm patient demographic, insurance, and financial details needed for registration, billing, and payer compliance
Review pre-registration information for completeness, document updates, and scan required records into the appropriate systems
Perform insurance eligibility checks in real time and explain coverage-related requirements such as referrals, pre-certifications, and authorizations to patients
Communicate appointment reminders, confirmations, and preparation instructions so patients are informed before their visit
Manage inbound and outbound calls effectively, helping patients access services efficiently while supporting a positive customer experience
Maintain courteous, attentive interactions that align with departmental service standards and healthcare privacy expectations
Assist with additional scheduling, registration, and administrative tasks as needed to support daily operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Optics Shift Planner

Shift Planning is responsible for ensuring that the execution of the weekly prod...

Location

United States , Wilton

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor’s degree in industrial engineering, mechanical engineering, supply chain management, or communications
Minimum of two years of experience in planning and/or supply chain in a manufacturing environment
Minimum of one year experience with SAP or comparable ERP system
Minimum of one year experience with stakeholder management
Knowledge of Lean Methodology or other continuous improvement methods
Demonstrated ability to multi-task with a results driven mindset
Ability to work independently
as well as part of a team
Strong written and verbal communication skills
demonstrated ability to communicate with internal and external stakeholders

Job Responsibility

Responsible for the planning, monitoring, and adjustment of daily production activities of assigned areas so that the agreed production plan is realized with optimized work-in-progress and stock levels
Secure material availability for planned production activities within the 4 week horizon, mitigate and escalate shortages, and define and execute structural improvements to prevent material issues in the future
Secure logistical requirements and create buy-level upgrade orders for WIP during engineering change process and execution to secure an optimal implementation and production throughput in the factory
Work cross-functionally with logistics to coordinate material flow from warehouse to the work center on time and in full
Responsible for the report out of production progress, proactively identifying risks and impact to output and planned production starts for the next week, and proposing mitigations regarding plan optimization to the production planner
Attend Tier meetings and escalate production risks to production planner
Align facilities, manufacturing equipment, tooling and resource plan with capacity requirements and drive timely decision making for capacity extension
Correct plan levelling, batch sizing and capacity utilization, in the most efficient and cost-effective way for the optimal use of critical resources
Monitor and coordinate Kanban’s in assigned areas
Initiate and provide input to improve cycle times and delivery processes within the factory

Fulltime

Repair Development Engineer

Location

China , Beijing

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor degree in technical domain (e.g. mechanical engineering, mechatronics, electrical engineering, physics)
Thorough experience in a technical production environment
or Master degree in technical domain (e.g. mechanical engineering, mechatronics, electrical engineering, physics)
Solid experience in a technical domain.

Job Responsibility

Solutioning / 2nd line support
New Product Introduction
Engineering
Maintenance
Continuous Improvement
Team management / Coaching
Stakeholder Management

Fulltime

Accounts Payable Clerk

Invoice Processing — Receive, review, and enter vendor invoices into the account...

Location

United States of America , Carrollton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Attention to Detail and accuracy in data entry
Basic Accounting Knowledge (debits/credits, accruals, AP workflow)
ERP or Accounting Software Experience (e.g., SAP, Oracle, NetSuite, QuickBooks)
Excel Proficiency — VLOOKUP, pivot tables, filters
Strong communication and vendor-service skills
Ability to work independently and meet deadlines
High school diploma required
Associate degree in Accounting preferred
1–3 years of accounts payable or general accounting experience
Experience in a high-volume AP environment is a plus

Job Responsibility

Receive, review, and enter vendor invoices into the accounting system
verify accuracy, coding, and approvals.
Prepare weekly check runs, ACH payments, and wire transfers.
Maintain vendor files, respond to inquiries, and resolve discrepancies.
Reconcile monthly vendor statements and follow up on missing invoices or credits.
Audit employee expense reports for accuracy and policy compliance.
Perform 2-way or 3-way matching of POs, packing slips, and invoices.
Assist with accruals, reporting, and AP aging review.
Maintain organized digital and physical AP files for audit readiness.

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan
free online training

Payroll Clerk

We are looking for a detail-oriented Payroll Clerk to support weekly payroll act...

Location

United States , Addison

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate degree in Business, Accounting, or a closely related field is required
Certified Payroll certification is preferred
5+ years of experience processing multi-state payroll is required
2+ years of hands-on experience using Paycom payroll software is required
Strong knowledge of income withholding orders, wage garnishments, and related payroll deductions is required
Solid understanding of federal, state, and local payroll laws, regulations, and standard payroll practices is expected
Proficiency in Microsoft Excel and other business computer applications is required
Strong communication, analytical, organizational, and problem-solving skills, with the ability to handle confidential information and meet tight deadlines

Job Responsibility

Execute day-to-day payroll tasks with a focus on accuracy, timeliness, and consistent recordkeeping
Coordinate payroll workflows to ensure weekly pay runs are completed correctly and submitted on schedule
Review payroll registers, reconcile balances before final processing, and verify post-submission reports for accuracy
Apply payroll tax rules properly, including the treatment of employer-sponsored benefits across applicable jurisdictions
Administer wage garnishments and child support deductions in accordance with court orders and regulatory requirements
Prepare year-end payroll documentation and support the completion of required reporting as needed
Produce payroll-related financial and operational reports to assist with tracking, analysis, and internal review
Calculate retroactive pay adjustments, process corrections, and resolve discrepancies affecting employee compensation
Investigate and respond to payroll questions from employees and management, providing clear and timely resolution
Travel occasionally for training sessions and periodic in-person meetings with leadership when required

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

New

Seasonal Pastry Cook

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is ...

Location

United States , USA NY SHRG 1 BB

Salary:

25.30 USD / Hour

Starwood Hotels

Expiration Date

Until further notice

Requirements

Passionate about food and previous similar work experience
Basic knowledgeable of culinary operations, a team player, hard worker, and detail oriented
Is flexible and willing to meet the demands of a 24-hour operation

Job Responsibility

support our Pastry Team in all relevant tasks, from preparation to production to presentation

Fulltime

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Senior Salesforce Engineer - Customer Care Technology

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Senior Salesforce Engineer - Customer Care Technology

Senior Salesforce Engineer - Customer Care Technology

Vice President, Systems Engineering

Medical Scheduler

Optics Shift Planner

Repair Development Engineer

Accounts Payable Clerk

Payroll Clerk

Seasonal Pastry Cook

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