Senior Salesforce Engineer - Customer Care Technology Job at Zalando Lounge (Berlin)

Senior Salesforce Engineer - Customer Care Technology

A Senior Salesforce Engineer in Zalando's Customer Care product environment will...

Location

Germany , Berlin

Salary:

Not provided

Zalando Sverige

Expiration Date

Until further notice

Requirements

Salesforce Expertise: Proficiency in Service Cloud, including case management, Omni-Channel routing, Flows, and Lightning Web Components (LWC)
Experience with Apex, Visualforce, and Lightning Component frameworks
Familiarity with Salesforce APIs (REST/SOAP) and the oData Salesforce Connector
Customer Care Domain Knowledge: Understanding of customer care operations and business processes
Enterprise-Scale Experience: Proven ability to build and maintain Salesforce solutions supporting high-volume customer interactions, complex security models, and integrations with third-party systems
Performance optimization, scalability considerations, and adherence to governance best practices
Collaboration and Communication: Excellent analytical, conceptual, and communication skills
Experience: 4+ years of Salesforce experience, including implementing large-scale solutions
Language Skills: Fluency in English is required

Job Responsibility

Developing and customizing Salesforce solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
Implementing automation with tools like Process Builder, Flow, and potentially AI-driven automation to streamline customer service workflows
Enhancing digital self-help options for customers, such as developing knowledge bases, improving chatbot functionality, or creating self-service portals
Integrating the Salesforce platform with other systems, such as backend and frontend systems
Collaborating with other engineers, product managers, and stakeholders
Working in an agile environment
Expanding Salesforce expertise, especially in Service Cloud and related technologies like AI and automation

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching are available

Fulltime

New

Delivery Driver

We are expanding our home delivery operation and have exciting opportunities to ...

Location

United Kingdom , Belfast

Salary:

29400.00 GBP / Year

IKEA

Expiration Date

Until further notice

Requirements

Must have held a Full UK Driver’s License for a minimum of 24 months
Aim to deliver the best possible experience, prepared to step up and problem solve
Takes Health & Safety seriously and comfortable risk assessing environment
Attentive to details especially when performing checks on vehicle
Practiced and capable driver, experienced in working with GPS and maps
Offers support and will step in to assist team when necessary to secure tasks in connection to role

Job Responsibility

Complete vehicle safety checks and take appropriate action
Load goods into the vehicle in a safe and organized manner ensuring to meet allocated timings for each delivery
Deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property
Handle a range of furniture items using safe manual handling practices, employing both one and two person lifting
Efficiently manage the collection and processing of returned products, ensuring compliance with IKEA's returns policy

What we offer

Flexibility to match your life and our business needs discussed during interview

Fulltime

New

Office Clerk

We are seeking a dependable Clerk to support our client's administrative and ope...

Location

United States , Chicago

Salary:

16.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate degree or public service experience preferred
Experience in a customer service or administrative role
Proficient with MS Office and comfortable with data systems
Strong communication, organizational, and time management skills

Job Responsibility

Accurately file and manage documents
Open, sort, and route incoming mail
prepare outgoing mail
Operate office equipment such as scanners, copiers, and fax machines
Provide administrative support and assist with data entry in business systems
Respond to participant, landlord, and client inquiries with excellent customer service
Provide back-up coverage for receptionist duties
Complete required Housing Choice Voucher certification within 120 days of hire

Fulltime

New

Account Supervisor - Health Media

Porter Novelli has an immediate opening for a dynamic and experienced Account Su...

Location

United States , New York; Boston; Washington; Chicago

Salary:

80000.00 - 110000.00 USD / Year

Porter Novelli

Expiration Date

Until further notice

Requirements

4+ years of public relations or communications experience, with a strong background in health media and healthcare or pharmaceutical sectors
Proven track record in executing high-impact media relations and integrated communications strategies within the health landscape
Strong client-facing experience, with the ability to provide insightful, strategic counsel and manage high-level relationships
Demonstrated experience in managing teams and budgets, with strong organizational and leadership skills
Expert knowledge of healthcare regulations, data, and industry practices
Creative problem-solver, adept at developing and executing innovative communications campaigns
Financial acumen and experience managing client budgets and account profitability
Superior writing, presentation, and communication skills, with the ability to craft compelling messages and navigate media challenges
Committed to fostering a diverse, inclusive, and supportive workplace culture

Job Responsibility

Lead and develop strategic health media and communications programs for pharmaceutical and healthcare clients, including consumer outreach, HCP engagement, and advocacy
Build and maintain strong client relationships, providing expert counsel and supporting strategic decision-making
Oversee high-level media strategy and execution, including media relations with top-tier health and lifestyle outlets, influencer engagement, and integration of PR into broader marketing initiatives
Drive creative campaign development, leading teams through program planning, execution, and analysis
Manage media programs for product launches, brand initiatives, and reactive media needs
Monitor health industry trends, regulatory processes, and media landscape changes to inform strategy and execution
Oversee program budgets, account resources, and team structures, optimizing productivity and profitability
Foster a collaborative, inclusive team environment, and mentor junior staff, emphasizing growth, diversity, and creativity
Contribute to business development, supporting new client acquisition, organic growth, and strategic pitches

What we offer

Medical & Prescription
Dental
Vision
Flexible Spending Accounts
401k (with discretionary employer match)
Employee Stock Purchase Plan
Short-Term Disability, Long-Term Disability & Life Insurance
Vacation, Sick & Personal Days
14.5 Paid Company Holidays
Parental Leave

Fulltime

New

Administrative assistant

Our client, a global accounting firm, is seeking a temporary to permanent Admini...

Location

United States , McLean

Salary:

28.00 - 31.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

3+ years of administrative experience are required
Experience as an executive assistant or at a tax firm are highly desired
A bachelor's degree is highly preferred
Tech savvy and proficient in MS Office Suite
Proactive problem-solver with a focus on accuracy and quality assurance

Job Responsibility

Handle the drafts and preparations of client engagement documents
Process, assemble, and send tax returns out
Provide expense report and related tax support as needed
Support mail logistics, time entries, and expense reconciliations
Scan and upload documents
Support document preparation through binding, duplication, and quality control
Complete additional tasks/special projects and provide support as needed

Fulltime

New

Picker

You will be expected to ensure our customers’ needs are exceeded at all times wh...

Location

United Kingdom , Enfield

Salary:

Not provided

Booker Group

Expiration Date

January 30, 2026

Requirements

A can do attitude and feel comfortable working to meet designated pick rates
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers
Always be there, on time and properly presented

Job Responsibility

Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery
Responsible for providing a high standard of customer service by processing deliveries efficiently and to target
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off pay monthly & SIM only deals with Tesco Mobile for yourself
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution

Fulltime

New

Class 2 Delivery driver

Do you want more local driving and be a valued member of a delivery team? This m...

Location

United Kingdom , Perth

Salary:

Not provided

Booker Group

Expiration Date

February 28, 2026

Requirements

Cat C / 18T Licence / Class 2
Ability to carry out manual deliveries
Excellent interpersonal skills with a positive customer service attitude
Good level of literacy and numeracy

Job Responsibility

Making sure our customers are able to keep their shelves full with the products needed by their customers
Loading stock in to the vehicle at the Branch and unloading at the customer premises
Ensuring the paperwork is completed accurately

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off pay monthly & SIM only deals with Tesco Mobile for yourself
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution

Fulltime

New

Picker

This is a Part Time Role for 20 hours per week, 3 out of 7 days may include week...

Location

United Kingdom , Irvine

Salary:

Not provided

Booker Group

Expiration Date

January 26, 2026

Requirements

A can do attitude and feel comfortable working to meet designated pick rates
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers
Always be there, on time and properly presented

Job Responsibility

Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery
Responsible for providing a high standard of customer service by processing deliveries efficiently and to target
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off pay monthly & SIM only deals with Tesco Mobile for yourself
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution

Parttime

Senior Salesforce Engineer - Customer Care Technology

Zalando Lounge

Location:
Germany , Berlin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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