Senior Salesforce Engineer - Customer Care Technology Job at Zalando Lounge (Berlin)

Senior Salesforce Engineer - Customer Care Technology

A Senior Salesforce Engineer in Zalando's Customer Care product environment will...

Location

Germany , Berlin

Salary:

Not provided

Zalando Sverige

Expiration Date

Until further notice

Requirements

Salesforce Expertise: Proficiency in Service Cloud, including case management, Omni-Channel routing, Flows, and Lightning Web Components (LWC)
Experience with Apex, Visualforce, and Lightning Component frameworks
Familiarity with Salesforce APIs (REST/SOAP) and the oData Salesforce Connector
Customer Care Domain Knowledge: Understanding of customer care operations and business processes
Enterprise-Scale Experience: Proven ability to build and maintain Salesforce solutions supporting high-volume customer interactions, complex security models, and integrations with third-party systems
Performance optimization, scalability considerations, and adherence to governance best practices
Collaboration and Communication: Excellent analytical, conceptual, and communication skills
Experience: 4+ years of Salesforce experience, including implementing large-scale solutions
Language Skills: Fluency in English is required

Job Responsibility

Developing and customizing Salesforce solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
Implementing automation with tools like Process Builder, Flow, and potentially AI-driven automation to streamline customer service workflows
Enhancing digital self-help options for customers, such as developing knowledge bases, improving chatbot functionality, or creating self-service portals
Integrating the Salesforce platform with other systems, such as backend and frontend systems
Collaborating with other engineers, product managers, and stakeholders
Working in an agile environment
Expanding Salesforce expertise, especially in Service Cloud and related technologies like AI and automation

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching are available

Fulltime

Vice President, Systems Engineering

Fivetran is looking for a Vice President of Systems Engineering to manage our ap...

Location

United States , Oakland

Salary:

263792.00 - 329740.00 USD / Year

Fivetran

Expiration Date

Until further notice

Requirements

Engineering mindset and experience, with a strong focus on operational excellence and repeatable processes
Leading-from-the-front leadership style with a willingness to dive in and understand the business processes and systems that support them
Domain expertise in core revenue and financial processes
A leader who is thorough, organized, and able to handle a wide range of complex issues, with the ability to articulate a vision, goals, and strategy while inspiring others to embrace and follow the plan
Proven ability to hire and manage a strong and committed team of up to 25 technical team members, directors, and managers over the course of the next 24 months
Demonstrated deep care about business systems, processes, and business data models, and how they drive internal and customer experiences
10+ years of technical and management experience in engineering and managing systems, with a minimum of 5+ years of proven experience in a senior technical leadership role
Has managed cross-cultural teams distributed across multiple time zones
Proven track record of operating and executing with high levels of precision and accuracy
Strong project management skills and organizational skills, with the ability to prioritize and manage multiple projects simultaneously

Job Responsibility

Create and manage the execution of a long-term technical vision, strategy, and roadmap for our major internal business systems and their integration with Fivetran's Automated Data Movement Platform
Build trusted relationships with stakeholders in product, marketing, sales, revenue, G&A, and engineering teams
Provide regular Executive Leadership Team and Business Stakeholder strategy and operations updates
Manage and grow a team that defines the overall business system and integration architecture
Select and implement an integration technology that standardizes the deep integration of our business processes and the associated data flows
Drive and/or participate in the selection of any new major business systems and tools
Set up, document, and enforce an information architecture that clearly defines systems of record, data models, and business rules to digitize our business processes
Deliver a deep integration with Fivetran's Automated Data Movement Platform that is both robust and resilient to support a world-class end-to-end customer experience
Drive consolidation of applications and systems to significantly simplify our systems portfolio
Manage and grow a team of Business Process and Technical Product Management professionals who collaborate with our stakeholder departments to map out their processes, strategy, and pain points, and turn them into a delivery roadmap

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

New

Shift Supervisor

A Shift Supervisor is a key leader supporting the CVS Store Management team in d...

Location

United States , King Of Prussia

Salary:

16.50 - 24.00 USD / Hour

CVS Health

Expiration Date

June 27, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store's crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
and other resources

Fulltime

New

Federal Proposal Writer

Appian is looking for a Technical Proposal Writer, Public Sector to support our ...

Location

United States , McLean

Salary:

Not provided

Appian Corporation

Expiration Date

Until further notice

Requirements

3+ years of experience writing, editing, and managing technical proposals
Strong writing and written communication skills, with the ability to develop complex technical volumes and customer-facing proposal content
Proven understanding of the U.S. Federal Government acquisition process
Passion for technology and its applicability to today's business challenges
Ability to support Subject Matter Experts with requirements analysis, system design discussions, and technical content development
Demonstrated proficiency with proposal software and standard documentation tools, such as MS Word, Google Docs, GovWin, or similar tools
Experience using Artificial Intelligence tools for coding, research, writing, or content development
Bachelor's degree or equivalent certifications in Business, Communications, Technical Writing, Computer Science, Business Information Technology, or a related field
Understanding of the federal IT and business landscape, including ERP, CRM, data, workflow, AI, and partner solutions

Job Responsibility

Lead the drafting, writing, and editing of complex technical proposal sections, including technical volumes, solution descriptions, past performance citations, and management plans
Ensure proposal responses are fully aligned with Request for Proposal requirements and customer expectations
Translate highly technical Appian platform capabilities, architecture, and Public Sector use cases into clear, concise, and compelling proposal language
Interview and collaborate with solutions engineers, architects, product managers, delivery team members, and federal sales account executives to gather critical content
Ensure consistency, accuracy, and quality across proposal volumes and related customer-facing materials
Partner with sales teams to organize and draft customer-focused technical white papers
Use Appian-provided tools and systems, including AI-enabled tools, to support content generation while ensuring all AI-assisted content is fully fact-checked and validated
Manage the product description and proposal content library, ensuring approved and up-to-date language is readily available
Participate in all phases of the proposal lifecycle, including Pink, Red, and Gold Team reviews, as well as final submission quality assurance
Help define the style, tone, voice, and structure for technical content types

What we offer

Training and Development
Growth Opportunities
Tuition reimbursement
Leadership program
Community
Employee-led affinity groups
Health coverage
Employee Assistance Program (EAP) with free mental health support
Life and disability insurance
Employee Stock Purchase Program (ESPP)

Fulltime

New

Engineering Associate – Enterprise Integration & Messaging

Wells Fargo is seeking an Engineering Associate – Enterprise Integration & Messa...

Location

United States , Minneapolis

Salary:

31.73 - 48.08 USD / Hour

Wells Fargo

Expiration Date

Until further notice

Requirements

6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Academic or hands‑on exposure to IBM App Connect Enterprise (ACE), IBM MQ, or similar integration or messaging technologies
Experience working with structured data formats such as XML and JSON
Foundational understanding of enterprise integration concepts and message‑driven architectures
Basic understanding of asynchronous processing, guaranteed delivery, and transactional integrity
Working knowledge of at least one programming or scripting language (e.g., Java, Python, or shell scripting)
Familiarity with Linux or Unix command‑line environments (Linux exposure a plus)
Exposure to version control systems such as Git
Understanding of basic networking concepts, including HTTP/S and TCP/IP
Ability to follow established enterprise standards and procedures, with attention to detail and operational stability

Job Responsibility

Assist in the development, maintenance, and support of IBM App Connect Enterprise (ACE) message flows
Implement and support message transformation, validation, enrichment, and routing logic across enterprise customer and account domains
Support IBM MQ–based asynchronous, message‑driven integration patterns to ensure reliable message delivery
Work with multiple data formats, including XML, JSON, COBOL copybook‑based messages, and AVRO
Assist with protocol mediation across MQ, HTTP/S, SMTP, and TCP/IP channels
Help enable interoperability between legacy mainframe systems and modern distributed applications without tight coupling
Participate in monitoring and basic troubleshooting of message broker runtimes deployed on Linux servers, including execution groups and message flows
Follow enterprise standards for logging, error handling, exception management, and coding practices
Assist with unit testing, integration testing, deployment activities, and operational support tasks
Collaborate with senior engineers, architects, QA, and operations teams to deliver reliable integration solutions

What we offer

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement

Fulltime

New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...

Location

United States , Palmyra

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

June 30, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients' reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

New

Solution Architect - AI

At Appian, we support our federal customer’s mission by delivering solutions usi...

Location

United States , McLean

Salary:

Not provided

Appian Corporation

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Engineering or a related field
At least 5 years of experience advising customers on design and implementation of government cloud computing platforms, and at least 10 years of multi-tier application design and architecture
Experience with architecting secure cloud based hosting solutions for federal customers using Amazon AWS, Google Cloud Platform (GCP), and/or Microsoft Azure
Leadership experience designing, architecting or delivering one or more enterprise-level cloud environments (e.g. C2S, JWICS, GovCloud, etc.)
Experience authoring federal proposals and whitepaper is required
In depth experience, managing federal programs and projects and leading IT delivery using agile frameworks, tooling and methodologies, including Scrum and SAFe
Experience accelerating IT solution under the federal government’s Risk Management Framework is preferred
Experience with designing and implementing DevSecOps pipelines and Infrastructure Automation frameworks, using toolsets like Jenkins, Puppet, Ansible, SaltStack, Cucumber, JMeter, and Fitnesse, preferred
Willingness to travel
10-15% to support customer engagements including SCIF’s

Job Responsibility

Advise customers on the technical design, architecture and implementation of Appian solutions on a customer’s private cloud or on-premise hosting solution, and/or integrating Appian government cloud offerings with the customer’s infrastructure
Support the sales cycle through the creation of high-value, differentiated solutions, based on Appian’s technology, that integrates and defines program and project management disciplines with a compelling technical solution and delivery roadmap
Present and vet integrated solutions and complex technical concepts and designs to our customers and other audiences
Support customers on the configuration, testing, deployment and operations of Appian applications, following agile delivery methodologies and Appian best practices
Work with clients on all aspects of their program to drive technical success and efficiency, including advising of development practice, program management and governance and delivery automation (version control, configuration management, and other DevSecOps and Infrastructure Automation practices)
Lead the definition and development of Appian Customer Success innovations and offerings in order to support leading Appian delivery capabilities, and bring together emerging requirements and practices from our customers and industry
Collect and review technical challenges with a team of architects and distill into common best practices and common solutions
Support the development and review of whitepapers and pre-sales solutioning and proposals
Advise federal customers on the design and integration of AI and generative AI capabilities, including large language models (LLMs), intelligent automation, and machine learning, into Appian-based solutions, ensuring alignment with mission objectives, responsible AI principles
Lead the definition of enterprise data strategies and architectures for federal customers, including data ingestion, storage, integration, and analytics frameworks that enable scalable, mission-driven data platforms on cloud environments

What we offer

health coverage
Employee Assistance Program (EAP) with free mental health support
life and disability insurance
Employee Stock Purchase Program (ESPP)
retirement/pension plan
wellness dollars
tuition reimbursement
family-forming benefits

Fulltime

New

Account Executive - Financial Services

We are seeking an Account Executive to lead Commercial / Financial Services Sale...

Location

United States , Charlotte

Salary:

125000.00 - 225000.00 USD / Year

Appian Corporation

Expiration Date

Until further notice

Requirements

5+ years of direct selling experience and a minimum of 2 years experience as an Enterprise Account Executive, selling complex technologies to Commercial and Financial Services clients
History of consistent quota achievement
Prior experience in winning new customer logos
Strong job tenure: history of displaying loyalty and perseverance through long, stable job tenure and positive career trajectory
Bachelors Degree in a relevant field

Job Responsibility

Leading Commercial / Financial Services Sales across the United States
Navigating all steps of sales cycles
Building prospective top of funnel activity
Managing a complex sales cycle to a successful close

What we offer

401(k) plan with company match
flexible time off
paid parental leave
medical, dental, and vision plans
life insurance
disability insurance
wellness programs
flexible spending accounts
health savings account contributions
employee referral bonus program

Fulltime

Select Country

Senior Salesforce Engineer - Customer Care Technology

Zalando Lounge

Location:
Germany , Berlin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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