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Senior Salesforce Developer

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NTT DATA

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Location:
India , Pune

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an experienced Salesforce Developer / Production Support Specialist to join our team. The ideal candidate will have a minimum of 5 years of hands-on Salesforce experience, including Salesforce development, incident resolution, and production support. The candidate should be comfortable working in a fast-paced environment, supporting business-critical Salesforce applications, and collaborating with cross-functional teams.

Job Responsibility:

  • Design, develop, configure, and maintain Salesforce solutions based on business requirements
  • Provide production support for Salesforce applications, ensuring timely resolution of issues and incidents
  • Analyze, troubleshoot, and resolve Salesforce-related incidents, defects, and service requests
  • Work on Apex, Lightning Web Components, SOQL, workflows, flows, validation rules, and other Salesforce platform capabilities
  • Support deployment activities across environments using standard release management practices
  • Collaborate with business users, functional teams, QA teams, and other technical stakeholders
  • Monitor system performance, identify recurring issues, and recommend long-term fixes
  • Prepare and maintain technical documentation, support guides, and knowledge articles
  • Ensure solutions follow Salesforce best practices, security standards, and coding guidelines

Requirements:

  • Minimum 5 years of experience in Salesforce
  • Strong experience in Salesforce development, incident resolution, and production support
  • Hands-on experience with Apex, Lightning Web Components, SOQL, Salesforce Flows, triggers, and integrations
  • Experience supporting production Salesforce environments and resolving high-priority incidents
  • Good understanding of Salesforce configuration, customization, security model, and data model
  • Experience with deployment tools and version control systems such as Change Sets, Salesforce CLI, Git, or CI/CD tools
  • Ability to analyze issues, perform root cause analysis, and implement corrective actions
  • Strong communication and stakeholder management skills
  • Ability to work independently as well as collaboratively in a team environment

Nice to have:

  • Salesforce certifications such as Platform Developer I, Platform App Builder, Administrator, or Advanced Administrator
  • Experience with Service Cloud, Sales Cloud, Experience Cloud, or other Salesforce clouds
  • Knowledge of Agile/Scrum delivery practices
  • Experience with ITSM tools such as ServiceNow, Jira, or similar platforms
  • Exposure to Salesforce integrations using REST/SOAP APIs, middleware, or ETL tools

Additional Information:

Job Posted:
May 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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