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Glean is seeking a Senior Salesforce Developer / Lead Salesforce Engineer with 7–8 years of experience to design, build, and operate scalable Salesforce solutions that power our Sales, Marketing, and Revenue Operations teams. This role is critical to ensuring our Salesforce platform—especially Sales Cloud, Revenue Cloud Advanced (RCA), Salesforce CPQ, and Quote‑to‑Cash (QTC)—is reliable, scalable, and aligned with Glean’s growth. The ideal candidate combines deep hands‑on Salesforce development expertise (Apex, Lightning Web Components, Flows, APIs, CPQ, and Revenue Cloud) with strong ownership, business understanding, and the ability to collaborate across teams to deliver high‑quality, production‑ready solutions.
Job Responsibility:
Design, develop, and deploy custom Salesforce solutions across Sales Cloud, Salesforce CPQ, and core platform services
Design, develop, and support Revenue Cloud Advanced (RCA) solutions, including advanced pricing, product modeling, and revenue orchestration
Deliver complex Salesforce initiatives from technical design through production deployment
Develop and maintain custom functionality using Apex, Lightning Web Components (LWC), Flows, and REST/SOAP APIs
Own and enhance Salesforce CPQ and Quote‑to‑Cash (QTC) processes, including pricing, approvals, renewals, and amendments
Configure and extend RCA components such as Product Catalog, Pricing, Promotions, and Discounting frameworks
Build and customize RCA‑driven Quote, Order, and Revenue flows aligned with complex enterprise sales motions
Implement and optimize advanced pricing rules, eligibility logic, and pricing waterfalls using RCA capabilities
Support RCA data models and APIs, ensuring seamless integration with Salesforce core objects and downstream billing and revenue systems
Apply strong analytical and problem‑solving skills to debug code, analyze system behavior, and resolve complex technical challenges
Build and support integrations between Salesforce and downstream systems using APIs, platform events, middleware, and asynchronous patterns
Oversee and support integrations with tools such as ZoomInfo, Marketo, Gong, LeanData, DocuSign, and Apollo.io
Troubleshoot and resolve production issues impacting automation, integrations, data quality, performance, and platform limits
Write, optimize, and troubleshoot complex SOQL queries to retrieve and manipulate Salesforce data
Design and implement secure REST/SOAP APIs, callouts, and integrations with external systems
Collaborate with business, QA, architecture, and operations teams to translate requirements into scalable technical solutions
Ensure Salesforce configurations align with security, access control, and data governance standards
Participate in code reviews, CI/CD pipeline activities, release management, and deployments
Establish and monitor KPIs related to platform health, delivery quality, and business outcomes
Drive user adoption through training, documentation, and change management initiatives
Reduce technical debt by refactoring legacy automation and improving system consistency
Stay current with Salesforce technologies, releases, and best practices to implement innovative solutions
Foster a high‑performance, collaborative engineering environment
Act as a technical mentor and thought partner, promoting strong engineering culture
Execute complex Salesforce deployments using change sets and established release management practices, ensuring smooth transitions across environments (sandbox → production), thorough documentation, validation, and minimal business disruption
Ensure smooth coexistence or migration paths between Salesforce CPQ and Revenue Cloud Advanced, where applicable
Requirements:
7–8 years of enterprise‑level Salesforce experience
Proven experience delivering end‑to‑end Salesforce implementations and enhancements
Strong expertise in: Sales Cloud
Revenue Cloud Advanced (RCA)
Salesforce CPQ
Quote‑to‑Cash (QTC) processes
Hands‑on technical proficiency in: Apex
Lightning Web Components (LWC)
Flows
REST/SOAP APIs
Experience with Salesforce integrations, GTM tooling, and custom applications
Working knowledge of CI/CD pipelines, version control, and DevOps best practices
Strong understanding of Salesforce security, data governance, and platform best practices
Excellent problem‑solving, communication, and stakeholder management skills
Self‑starter capable of working independently and driving outcomes in dynamic environments
Ability to influence cross‑functional teams and drive alignment