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The Senior Salesforce Developer role at NTT DATA requires a minimum of 5 years of experience in Salesforce.com projects, focusing on Service Cloud implementations. The candidate will develop and maintain Salesforce applications, manage integrations, and ensure customer service excellence.
Job Responsibility:
Develop and maintain Salesforce applications
Manage integrations
Ensure customer service excellence
Streamline sales operations
Improve quoting accuracy and sales cycle efficiency
Drive sales performance insights
Requirements:
Minimum 5+ years of work experience in Salesforce.com Projects
Highly experienced in Administration and application development using Salesforce.com, proficient in both Technical and Functional aspects of the Salesforce CRM platform
Proven track record in successfully delivering end-to-end Salesforce.com implementation projects
Hands-on experience in implementing Sales Cloud functionalities including Lead Management, Opportunity Management, Sales Forecasting, Territory Management, Campaign Management, and Pipeline Visibility
Exposure to CPQ configuration for product bundles, discounting, pricing rules, quote generation, and approval workflows
Extensive knowledge in implementing, customizing, and maintaining Salesforce solutions across Sales and Service Cloud
Skilled in developing Triggers, Apex Classes, Test Classes, Lightning Flows, Force.com API, SOQL, and SOSL
Expertise in Salesforce customization: custom objects, workflows, process builder, flows, tabs, roles, profiles, sharing rules, validation rules, and page layouts
Proficient knowledge of Salesforce Governor Limits with experience in code optimization
Hands-on integration experience with third-party applications using REST APIs
Experienced on Salesforce Lightning Applications using Aura Components, Lightning Web Components (LWC), Controllers, and Events
Knowledge of Sales Cloud analytics and dashboards
Responsible for deployment lifecycle management using Copado and Change Sets
Extensive use of Apex Data Loader and other ETL tools for data migration and data cleansing activities
Capable of rapidly learning new technologies and processes
Strong project discipline with experience in managing deliverables, timelines, and cross-functional collaboration
Effective team player with the ability to work efficiently under pressure and within tight deadlines
Excellent communication and stakeholder management skills