Senior Salesforce Business Systems Analyst

• Own the Quote-to-Cash process, drive high impact initiatives to optimize the process leveraging Salesforce CPQ, Ironclad, Netsuite and Workato
• Collaborate with business stakeholders, analyze existing business processes, define business requirements, and translate them into solution design
• Own the project plan and the timely delivery of projects as per established roadmaps by working closely with the business teams
• Implement configurations using declarative tools, including managing custom objects, fields, validation rules, flows etc.
• Create and maintain documentation and reference guides related to the Salesforce instance, and end-to-end processes and business objectives
• Stay on top of product releases/functionalities, work on certifications and understand best practices on how to best build functionalities in Salesforce

• Over 8 years of experience with Salesforce Sales Cloud in the SaaS industry
• Over 4 years of hands on experience with Salesforce CPQ
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
• Strong expertise in declarative development tools such as Workflows, Approval processes, Flow Builder, Lightning App Builder etc.
• Authorized to work in the United States

Positive problem solver who loves the challenge of advancing customer service beyond the status quo

• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance
• Monthly home internet reimbursement
• Select your preference of hardware (Mac or PC) and customize your desk setup
• Enjoy a wide variety of snacks and beverages in the office
• Bond over company-wide out-of-the-box events and fun activities with your team
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice