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The Ohio Department of Commerce seeks a Senior Salesforce Architect to serve as our technical oversight consultant for the Division of Cannabis Control's Salesforce eLicensing system. This role oversees our managed service vendor's implementations, ensuring delivery excellence, technical compliance, and business value realization. This is a part-time position with a commitment averaging 20 hours per week.
Job Responsibility:
Serve as agency's technical authority on Salesforce architectural decisions
Review and approve all technical designs before implementation
Conduct code reviews and technical audits of vendor deliverables
Evaluate vendor performance against KPIs and SLAs
Validate vendor estimates and resolve technical disputes
Identify and mitigate technical, security, and compliance risks