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Senior Salesforce Architect - Technical Oversight Specialist

United States, Hybrid · Job Posted May 10, 2026
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Job Description

The Ohio Department of Commerce seeks a Senior Salesforce Architect to serve as our technical oversight consultant for the Division of Cannabis Control's Salesforce eLicensing system. This role oversees our managed service vendor's implementations, ensuring delivery excellence, technical compliance, and business value realization. This is a part-time position with a commitment averaging 20 hours per week.

Job Responsibility

  • Serve as agency's technical authority on Salesforce architectural decisions
  • Review and approve all technical designs before implementation
  • Conduct code reviews and technical audits of vendor deliverables
  • Evaluate vendor performance against KPIs and SLAs
  • Validate vendor estimates and resolve technical disputes
  • Identify and mitigate technical, security, and compliance risks
  • Ensure solutions meet federal/state security requirements
  • Review data handling, encryption, and access control
  • Monitor technical debt and enforce remediation plans
  • Translate business needs into technical requirements
  • Provide unbiased build vs. buy vs. configure recommendations
  • Identify opportunities to leverage new Salesforce features
  • Drive standardization and reusability across implementations
  • Resolve critical production issues when vendor cannot
  • Build proof-of-concepts and develop complex solutions
  • Create technical documentation and knowledge transfer materials

Requirements

  • 8+ years hands-on Salesforce development and architecture
  • 3+ years in senior architect or technical lead roles
  • Experience managing external vendors/contractors
  • Proven enterprise Salesforce implementations
  • Experience with Salesforce implementations in government cloud environments, preferably within the State of Ohio's technology infrastructure
  • Salesforce Certified Advanced Administrator (required)
  • 3+ additional Salesforce certifications
  • Active maintenance of all certifications
  • Expert proficiency in Apex, LWC, Visualforce, and declarative development
  • Deep understanding of Salesforce security and large data volumes
  • Experience with integration patterns, APIs, and platforms such as MuleSoft
  • Knowledge of DevOps practices and tools such as Copado and Flosum
  • Strong analytical and communication skills
  • Ability to make decisions under pressure
  • Detail-oriented and able to challenge vendors constructively

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