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Senior Salesforce & Amazon Connect Specialist

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Category:
IT - Software Development

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Job Description:

We are looking for a high-level strategist who can design, implement, and deploy Salesforce Service Cloud implementation with Amazon Connect from the ground up and enforce best-in-class standards for telephony and Salesforce development.

Requirements:

  • 5+ years of experience in IT, specifically focusing on Salesforce and Cloud Telephony
  • Proven expertise in planning and implementing Salesforce Service Cloud with Amazon Connect
  • Advanced hands-on experience with the Salesforce Service Console, CTI integration, and Omni-Channel
  • Deep understanding of Amazon/Salesforce best practices
  • English skills should be sufficient for leading technical discussions and presenting architectural decisions

Nice to have:

  • Relevant certifications such as Salesforce Service Cloud Consultant or AWS Certified Solutions Architect
  • Experience in setting up automated testing for voice paths and CI/CD for AWS/Salesforce deployments
  • Experience in creating high-level technical documentation, including data flow diagrams and ERDs
What we offer:
  • Competitive compensation that depends on your qualification and skills
  • Career development system with clear skill qualifications
  • Flexible working hours aligned to your schedule
  • Options to work remotely
  • Corporate medical insurance covering services of private and public medical centers
  • English courses online
  • Corporate parties and events for employees and their children
  • Internal conferences, workshops and meetups for learning and experience sharing
  • Gym membership compensation
  • 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate

Additional Information:

Job Posted:
May 04, 2026

Work Type:
Remote work
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