Senior Salesforce Administrator Job at enpal (Berlin)

Job Description

At Enpal, we’re building the largest renewable energy community in Europe — and we need the right technology to power that growth. As our Lead Salesforce Administration, you’ll take technical ownership of our Salesforce platform and help shape the systems that enable our Sales, Service, and Operations teams. In this role, you’ll lead through technical expertise, working hand-in-hand with our Admin Team Lead to bring our Admins to the next level. You’ll be the go-to person for complex platform challenges, ensuring best practices, performance, and scalability — all while collaborating with a cross-functional team of Admins, Developers, and Product Managers to deliver end-to-end solutions.

Job Responsibility

Own and evolve our Salesforce ecosystem (Sales and Service Cloud), with a focus on platform stability, data quality, and performance
Lead the design and implementation of scalable configuration, automation, and platform governance
Act as the senior technical reference within the Admin team — reviewing solutions, supporting complex issues, and promoting quality standards
Work closely with Developers to align declarative and programmatic approaches and ensure platform scalability
Drive excellence in change management, documentation, and system lifecycle processes
Translate business requirements into Salesforce solutions, working with Product Managers, Admins, and Developers
Roll out new features and enable internal users through training, guidance, and best practice sharing
Collaborate with our Admin Team Lead to uplift the overall capability of the Admin team — offering mentoring and sparring without taking on formal people management
Contribute to projects across multiple business areas and support strong communication between technical and non-technical teams
Proactively monitor and improve system performance, scalability, and integration
Help manage and continuously improve support processes, including resolution of high-priority tickets
Contribute to GDPR readiness, audit controls, MFA/SSO strategies, and access model improvements
Participate in our GitHub-based CI/CD environment to ensure smooth and reliable deployments

Requirements

5+ years of hands-on experience working with Salesforce in a complex, cross-functional environment
Deep knowledge of Salesforce configuration: Flows, Validation Rules, Permission Sets, Custom Objects, and more
Proven experience with Salesforce Sales and Service Cloud
Strong understanding of data architecture, relational databases, and platform scalability
Comfortable working in agile teams and iterating quickly with diverse stakeholders
Confident in reviewing solution designs, mentoring Admin colleagues, and working with Developers and Product Managers
Be a team player who enjoys sharing knowledge and driving improvements
Be comfortable with technical concepts like APEX, Java, or integration frameworks

Nice to have

relevant certifications are a plus
Bonus: familiarity with Talkdesk CTI, middleware tools, or experience in GitHub-based release processes

What we offer

The chance to be part of a fast-growing and future-oriented startup
Help to make the world a bit better: we are all about green energy
Work with the best in the industry and grow with us: there’s plenty of room for your ideas
A hybrid work model, the ability to come to our Berlin office every now and then for in person discussions and events, or to be there all the time - you decide

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Senior Salesforce Administrator

Job Description

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